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Newport Lexus

Newport Beach, CA

4.9
2,323 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,323 reviews

August 29, 2023

Joey Wilchek at Lexus service is very professional and friendly. He spends the time with you to explain the service and the charges. He is an asset to this Lexus Newport dealership. More

by tyleroffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Aug 31, 2023 -

Newport Lexus responded

Thank you, Tyler! Our team works hard to ensure that your vehicle receives the best care possible. Thank you for choosing us! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

August 29, 2023

We can depend on Peter Perez to provide outstanding customer service . He is always available and professional. More

by Golf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Aug 31, 2023 -

Newport Lexus responded

Thank you for sharing your awesome rating! We are so proud of Peter for always delivering quality service. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

August 28, 2023

This dealership has the most professional service team who makes sure you are taken care of. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lara
Aug 29, 2023 -

Newport Lexus responded

We can't thank you enough for your awesome rating, Jason. We are so proud of our team for working hard and ensuring our customers always leave satisfied. Visit us again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

August 26, 2023

Great service! I took my car to this dealership due to encountering difficulties in starting the engine without an appointment. Kaitlyn was able to have her service More

by 2023 RX350 at NB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn in the Service Dept.
Aug 29, 2023 -

Newport Lexus responded

We are so proud of Kaitlyn for getting you in and back on the road in no time! Thank you for choosing us and please don't hesitate to reach out if there's anything else we can help with. Take care! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

August 24, 2023

Excellent service. Very attentive to detail. Excellent staff. Explained very clearly what would probably happen and the cost. More

by modelrrbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Aug 25, 2023 -

Newport Lexus responded

Thank you for sharing your stellar rating! It's wonderful to hear our team worked hard to ensure a 5-star service visit. We hope to work together again in the future! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

August 20, 2023

Extremely good service. Joseph T WILCEK was courteous and polite. Newport Lexus is a top of the line dealership. Congratulations! More

by Claudia Albeanu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Aug 21, 2023 -

Newport Lexus responded

Thank you for choosing us, Claudia! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

August 05, 2023

Joey was a great consultant. He quickly and efficiently set me up, expedited my service, and got me the car back right on time and freshly washed. The dealership is clean, friend More

by LexusJen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Aug 08, 2023 -

Newport Lexus responded

Your positive review made our day! We're grateful for your visit and thrilled that you had a wonderful experience with us. Thank you for your kind words, and we can't wait to welcome you back soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

August 01, 2023

Katlin is always so friendly and helpful. Rafael who checks me in when I arrive is very cheerful and helpful. Both of these people are good reps of NB Lexus. More

by viva5foggiaitalia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlin
Aug 02, 2023 -

Newport Lexus responded

We are so proud of Katlin & Rafael for ensuring an excellent service visit. We look forward to another stellar experience soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

July 25, 2023

Great service and staff. Reasonable price and quick work. Easy to schedule and had loaner car More

by Jy43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lara
Jul 26, 2023 -

Newport Lexus responded

Thank you for your stars! Our team works hard to deliver quality service and we're thrilled you enjoyed your visit. We look forward to working with you again in the future! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

July 22, 2023

Robert was efficient and friendly, answered all questions and explained work to be done. Very easy and stress-free. More

by CT Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Manzano
Jul 25, 2023 -

Newport Lexus responded

We're pleased to hear Robert & our team delivered a seamless visit, CT Fan! We hope to deliver another stellar visit in the future. Take care. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

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