Newport Lexus

Had the exact car I wanted. Phone conversation with Greg was great. Trip to the dealership was worth it. Greg B in sales made everything worth while, but Joe in finance almost Phone conversation with Greg was great. Trip to the dealership was worth it. Greg B in sales made everything worth while, but Joe in finance almost made me get up and walk out. The first contract was wrong and had to do it over. Originally there were a number of fees waived and on the second contract they were there and he bumped the interest rate one point. Didn’t realize this until I got home. My fault. He was overly aggressive trying to sell the very expensive service contract. I would definitely come back again to deal with Greg, but absolutely make it a cash sale. More

Excellent Customer Service. No pressure in any way. Instant customer attention. I would definitely recommend this dealership. Thank you to Abe (Sales Rep) for being kind and ten No pressure in any way. Instant customer attention. I would definitely recommend this dealership. Thank you to Abe (Sales Rep) for being kind and tentative to what we where looking for. To Greg Holley (Internet Sales Manager) for you quick response to our email and following up on our new purchase. To Jovand (Finance Manager) for not pressuring us to get anything we were not interested in. Thank you all for making our purchase as smooth as we can ask for. I love our purchase. Thank you! Thank you! Thank you! More

Great personal experience with Greg Holly. Had to wait a long time for the car we wanted, but it is worth it. Had to wait a long time for the car we wanted, but it is worth it. More

Service is excellent, very dependable and personable. Enjoy taking my car to be serviced. Thank you! Enjoy taking my car to be serviced. Thank you! More

Excellent service very knowledgeable and friendly. Would definitely let them service my car In the future Would definitely let them service my car In the future More

Bought a brand new 350 NKH this weekend. Waited for the exact car I wanted. Abe, my salesperson kept me informed as to delivery date.When it arrived he made the sale very easy. He also was Waited for the exact car I wanted. Abe, my salesperson kept me informed as to delivery date.When it arrived he made the sale very easy. He also was able to set up the car and teach me all the bells and whistles ! I appreciate all the professionalism. More

This is a picture of just ONE of my Chrome Wheels after a tire service at NEWPORT LEXUS. They absolutely ruined my wheels and the entire service experience was HORRIBLE. I purchased new tires for my Lexus RX tire service at NEWPORT LEXUS. They absolutely ruined my wheels and the entire service experience was HORRIBLE. I purchased new tires for my Lexus RX350 at NEWPORT LEXUS and this is just ONE example of the level of service. I would AVOID THIS PLACE AT ALL COST. More

Kevin went above and beyond to make sure all the issues with my ES350 were expertly addressed with my ES350 were expertly addressed More

Very attentive staff, work to be done explained very clearly. My car is always clean and vacuumed. clearly. My car is always clean and vacuumed. More

Service my two vehicles (2022 ES hybrid and 2022 RX hybrid). Positive feedback. Recommended. Love them more than Mission Viejo Lexus. hybrid). Positive feedback. Recommended. Love them more than Mission Viejo Lexus. More