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Newport Lexus

Newport Beach, CA

4.9
2,418 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,418 reviews

January 17, 2024

Excellent service and communication, scheduling is very easy and smooth and no wait time ever. More

by alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
Jan 18, 2024 -

Newport Lexus responded

Thank you, Alan, for your kind words! We strive to provide excellent service and smooth scheduling for our clients. We appreciate your feedback and look forward to serving you again in the future. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

January 10, 2024

Friendly and quality service. Easy to get in and out. Loaner car was very useful. More

by Tom C
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
Jan 11, 2024 -

Newport Lexus responded

Hi Tom, thank you so much for your kind review! We're glad to hear that you had a positive experience with our friendly service and found our loaner car useful. We appreciate your feedback and hope to see you again soon. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

January 03, 2024

Excellent customer service. Service advisor was professional and very knowledgeable. Pleasure to deal with. Kept me well informed throughout the process and made sure the veh More

by BP109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Jan 04, 2024 -

Newport Lexus responded

Thank you for your kind words! We're thrilled to hear that our service advisor provided excellent customer service and kept you well informed throughout the process. We appreciate your feedback and look forward to serving you again in the future. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

December 30, 2023

2 days before Christmas I realized a nail on my rare tire. Thanks God that I went to Newport Lexus right away and hoping Alberto was available. He was surely helped me right away and a new tire was repl More

by Happy Lexus Customer
Recommend Dealer
Yes
Employees Worked With
Albert Lara
Jan 02, 2024 -

Newport Lexus responded

Thank you for sharing your positive experience at Newport Lexus. We're glad Alberto was able to assist you promptly and provide excellent customer service. We appreciate your trust in us and look forward to serving you in the future. Best Regards Tony D'Amato General Manager tonydamato@newportlexus.com

December 30, 2023

Excellent customer service whenever we have taken our car in. Always friendly and a great job on our Lexus . More

by sandy_haruki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya
Jan 02, 2024 -

Newport Lexus responded

Hi Sandy, thank you for your kind words! We're thrilled to hear that you've had excellent experiences with our customer service team. We take pride in providing a friendly and top-notch service for your Lexus. We appreciate your feedback and look forward to serving you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

December 29, 2023

The service department at Newport Lexus is truly exceptional! Reliable, efficient, and always going out of their way to be helpful, they are the main reason that I plan to buy another Lexus in the More

by vtriem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya
Jan 03, 2024 -

Newport Lexus responded

Hi vtriem, thank you so much for your kind words about our service department at Newport Lexus! We're thrilled to hear that you had a reliable and efficient experience with us. We appreciate your loyalty and look forward to assisting you with your future Lexus purchase. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

December 29, 2023

Totally awesome… absolutely the best…! ! Aloha Nuí Loa... xxx xxx xxx xxx xxx xxx xxx x😎🤙😎🤙🚗 More

by Steveriddle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Sento, Bill Pippin, Chris Clark, Joey Wilchek
Jan 03, 2024 -

Newport Lexus responded

Hi Steve, thank you so much for your kind words! We're thrilled to hear that you had an awesome experience with us. We appreciate your support and look forward to serving you again soon. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

December 21, 2023

It's been 15 years since I began servicing my cars here, I have always received excellent service, this last time Peter was great as usual, and he also recommended salesperson Greg Brawley, who was also gre More

by saenz.tc
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Dec 26, 2023 -

Newport Lexus responded

Hi Saenz, thank you so much for your kind words! We're thrilled to hear that you've been receiving excellent service for the past 15 years. We'll make sure to pass on your appreciation to Peter and Greg. Thank you for your loyalty, and we'll continue to provide top-notch service on both the service and sales sides. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

December 14, 2023

All Associates were outstanding. Very helpful. A pleasure doing business will recommend to all my friends. More

by Don.esmond
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Clark
Dec 15, 2023 -

Newport Lexus responded

Hi Don! Thank you so much for your kind words and for recommending us to your friends. We're thrilled to hear that our team provided outstanding service. If there's anything else we can assist you with, please let us know. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

December 12, 2023

Customer service of purchase and sale paperwork was easy and quick. I was out of the dealership with my new vehicle in less than an hour More

by penny.quraishi
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
Dec 13, 2023 -

Newport Lexus responded

Hi Penny, thank you for your kind words! We're thrilled to hear that your purchase and sale paperwork experience was easy and quick. It's always our goal to provide excellent customer service. Enjoy your new vehicle and let us know if you have any other questions. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

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