Back

Newport Lexus

Newport Beach, CA

4.9
2,417 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

Directions

By Type

Showing 2,417 reviews

December 11, 2023

Joey is always very honest and helpful with any question and concern that I have . I will travel the 38 miles because I can’t get the same caliber of service in my area . More

by B Yee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Dec 12, 2023 -

Newport Lexus responded

Hi B Yee, thank you so much for your kind words! We're thrilled to hear that Joey has been providing you with excellent service. We truly appreciate your loyalty and are always here to assist you with any questions or concerns. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

December 05, 2023

Great dealership with knowledgeable sales and finance staff. Highly recommended. Best dealership in Orange County More

by smadams6685
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anita Rami, Mo Qureshi
Dec 06, 2023 -

Newport Lexus responded

Hi smadams6685, thank you for your kind words! We're thrilled to hear that you had a great experience with our sales and finance teams. We appreciate your recommendation and look forward to serving you again in the future. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

November 22, 2023

Zaheed was the ultimate in customer service! After a bait and switch from the Tustin location ,I went to your dealership.Zaheed went out of his way to get my rare red color I requested .Offered t More

by Janetlscott57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zaheed khakoo
Nov 26, 2023 -

Newport Lexus responded

Hi Janet, thank you so much for your kind words and for choosing our dealership! We're thrilled to hear that Zaheed provided you with exceptional customer service and made sure you got the car you wanted. We appreciate your recommendation and look forward to serving you again in the future! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

November 21, 2023

Newport Lexus Service advisor: Sean Tafoya was excellent. When our beloved LC500 needed service, Sean was polite & friendly from the start. He gave updates regarding the service progress & explained everyt More

by H. Chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya
Nov 26, 2023 -

Newport Lexus responded

Hi, thank you for your kind review! We're thrilled to hear that Sean provided excellent service for your LC500. We pride ourselves on delivering a high level of service excellence, and your feedback is greatly appreciated. We look forward to serving you again in the future. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

November 16, 2023

Robert always does an incredible job and on a timely basis. Very nice to deal with More

by EVGAAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Manzano
Nov 17, 2023 -

Newport Lexus responded

We're thrilled to hear that you've had a great experience with our services. Providing timely and excellent service is our top priority. We appreciate your kind words and look forward to serving you again in the future. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

November 09, 2023

Joey the service advisor was courteous and efficient. The service work was completed on time as promised. More

by Drholst4
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Nov 10, 2023 -

Newport Lexus responded

Hi Drholst4, thank you for your kind words about Joey and our efficient service. We pride ourselves on delivering timely and reliable work. We appreciate your feedback and hope to serve you again in the future. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

October 28, 2023

Efficient service with a loaner car. Cordial service with explanations of the work. Even a follow up phone call to answer my questions. More

by dale s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Oct 30, 2023 -

Newport Lexus responded

It's wonderful to hear our team delivered a seamless service visit, Dale! Thank you for your stars! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

October 28, 2023

Thank you for the great service you have provided. As always Bob Manzano has provided with outstanding customer service and great advice. Thank you for the excellent service! More

by Brealuz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Manzano
Oct 30, 2023 -

Newport Lexus responded

We love to hear Bob delivered another 5-star visit, Brealuz! We can't wait to deliver another stellar visit soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

October 27, 2023

pleasant to deal with exlent explanation us. age of car devices . dealership very clean and orderly More

by bpropst518
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Clark
Oct 30, 2023 -

Newport Lexus responded

We love to hear you enjoyed your experience with us, and we look forward to delivering another excellent visit in the future. Take care! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

October 15, 2023

Have been coming to this dealership for sometime excellent customer service and courteous customer support. More

by patelbharti548
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya
Oct 17, 2023 -

Newport Lexus responded

Thank you for always choosing us! We love to hear our team delivers nothing but 5-star service. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

...
76
...