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Newport Lexus

Newport Beach, CA

4.9
2,422 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,422 reviews

June 27, 2023

Great service and friendly staff. Appointments are easy and was able to make a next day appointment. I highly recommend going to Newport Lexus. More

by Audrey
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Jun 30, 2023 -

Newport Lexus responded

It's wonderful to hear you enjoyed your visit, Audrey! We hope to deliver another excellent experience soon. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

June 16, 2023

Albert was an excellent service consultant. I mentioned that my transmission felt like it was slipping on acceleration and he mentioned using higher octane gas. I have switched to higher octane More

by robinwhyte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lara
Jun 20, 2023 -

Newport Lexus responded

Robin, We're very lucky to have Albert on our team as he is always making sure our customers drive home happy. Thank you for both your business and your review and we hope your Lexus is treating you well. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

June 10, 2023

The service staff is always helpful, and our service coordinator is the best, Peter is very efficient and takes good track of my car maintenance, makes suggestions for future preventative maintenance. More

by zoedon
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Jun 13, 2023 -

Newport Lexus responded

zoedon, Peter's a great asset to us here and it's no surprise he always provides you with the 5-star service that you deserve. We'll be sure to share this great review with him and we can't wait to continue working together for years to come. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

June 06, 2023

Excelente and friendly staff. Easy to schedule. Nice environment to wait for the service. We’ll do it again More

by Agonzaleznp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lara
Jun 07, 2023 -

Newport Lexus responded

Thanks so much for stopping by. We're glad you enjoyed your recent service experience and we look forward to taking care of all your future vehicle needs. See you here at your next visit. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

June 03, 2023

Peter's relaxed and professional knowledge will keep us coming back for service even though we have other choices nearby. Great work from the entire service staff. More

by rperezmv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
Jun 05, 2023 -

Newport Lexus responded

Peter's a great asset to us here and always makes sure our customers leave satisfied. We will be sure to share this 5-star review with him and we can't wait to see you here at your next service visit. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

June 03, 2023

Joe, Jovand was my salesman, and he went out of his way to bring ours in for me to see. He was not pushy and was very courteous. After I purchased my car, he spent time with me, showing me how everything w More

by phoebeb11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yasmine Aref
Jun 05, 2023 -

Newport Lexus responded

Hi Phoebe, Congrats on your vehicle and welcome to the family. We're very happy to see Joe made sure you had the best car-buying experience possible and you drove home satisfied. We appreciate this 5-star review and we hope to work together again in the future. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

May 28, 2023

The entire service staff tries to create a relaxed, efficient environment, where customers feel comfortable and confident that their vehicles will be handled with care. Roberto is a superb Manager, wh More

by Brian W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
May 31, 2023 -

Newport Lexus responded

Brian, It's a team effort here and we're very pleased to see that Roberto and our team provide you with the world-class service that you deserve. Thanks so much for being part of the Newport Lexus Family and please don't hesitate to let us or Roberto know should you ever have any questions about anything. We're always happy to help. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

May 27, 2023

Very clean environment and friendly employees; comfortable waiting area and clean restrooms. Easy access to our service advisor. More

by elvia.cervantes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya
May 31, 2023 -

Newport Lexus responded

Elvia, We're pleased to see you enjoy both our facility and the level of service that you receive. Thanks for choosing us here for all of your service needs and we'll see you again at your next visit. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

May 27, 2023

Robert Manzano is an excellent service rep! He is always very helpful and informative. I moved from Irvine to Oceanside over a year ago, but make the 55 mile drive (each way) to get service thr More

by Court C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Manzano
May 31, 2023 -

Newport Lexus responded

Court, Thank you so much for making the drive from Oceanside to see us and Robert! Your loyalty has not gone unnoticed and we look forward to continuing to work together for years to come. See you again soon! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

May 27, 2023

Joey, the advisor, is one of a kind. Makes you feel special and takes exceptional care of your vehicle. Absolutely down to earth, honest and 100% reliable. Thank you, Joey. More

by Lone Ranger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
May 31, 2023 -

Newport Lexus responded

Joey's an all-star and always takes care of our guests. We'll be sure to share this awesome review with him and we'll see you at your next service visit. Hope all is well. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

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