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Newport Lexus

Newport Beach, CA

4.9
2,422 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,422 reviews

May 26, 2023

Chris Clark provided a wonderful experience with the purchase of my vehicle. Thank you again. More

by royhashi7
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Clark
May 30, 2023 -

Newport Lexus responded

Congrats, Roy! We're so happy you had a great car-buying experience with Chris and we'd like to welcome you to our Newport Lexus Family. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

May 26, 2023

Peter Perez was EXCELLENT to work with. HIs communication during and after the service, along with his follow-up activity was amazing. I usually take whichever service rep is available. More

by ROGER OBRIEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
May 30, 2023 -

Newport Lexus responded

Hi Roger, Peter's a great asset to us here and it's no surprise that he made sure you received the world-class service you deserve. Thank you for choosing us here for your Lexus needs and we look forward to continuing to work together for many years to come. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

May 26, 2023

Kevin Nessl is my Service Consultant and a big reason I bring my car to Newport Lexus for service. He is thoroughly professional and ensures my service experience is the best it can be. More

by chriswp76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Nessl
May 31, 2023 -

Newport Lexus responded

Chris, We're very lucky to have Kevin on our team as he is always making sure our valued customers drive home happy. Thank you for both your business and your review and we hope your Lexus is treating you well. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

May 26, 2023

The best in orange county by far. The new and improved waiting area is great. The place is always very clean and salesman are very knowledgeable. More

by RevStew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Alarcon
May 31, 2023 -

Newport Lexus responded

We appreciate this great feedback and we're happy that you enjoy both our quality service and facility. Should you ever have any questions about anything, please don't hesitate to ask. You're family. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

May 26, 2023

Excellent service dept. knowable, efficient and courteous. Loaner cars are always available AB’s the waiting area is comfortable and well appointed. More

by switzling
Recommend Dealer
Yes
Employees Worked With
Albert Lara
May 31, 2023 -

Newport Lexus responded

We're very happy to see you enjoy your service experience here and we appreciate you choosing us for all of your Lexus needs. Thank you for this 5-star review and we can't wait to see you at your next visit. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

May 26, 2023

Have leased my cars from Newport Lexus for years. Have always had excellent service in sales and service departments More

by tonisolow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Perez
May 30, 2023 -

Newport Lexus responded

Thanks for being part of our Newport Lexus Family. Your loyalty has not gone unnoticed and we look forward to taking care of all your Lexus needs for many more years to come. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

May 26, 2023

Great service! Joey Wilchek (who is the best service technician I have ever worked with) has been helping me at Newport Lexus for years. More

by Wes Whitmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
May 30, 2023 -

Newport Lexus responded

Hi Wes, Thank you for your loyalty to us here. We're lucky to have you as a member of the family and we're happy to see Joey always takes great care of you. We'll be sure to share this 5-star review with him and we look forward to working together again soon. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

May 26, 2023

Joey Wilchek as always took great care of me. The service was performed in a timely and very reasonably priced. More

by Laird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
May 31, 2023 -

Newport Lexus responded

Laird, Joey's a great asset to us here and it's no surprise he always provides you with the 5-star service that you deserve. We'll be sure to share this great review with him and we can't wait to continue working together for years to come. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

May 17, 2023

My experience with the sale of my 2021 LEXUS RX450h FSport was MARVELOUS :) More

by Lexusbefriends
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
A.J. D'Amato III, Billy Mejia
May 22, 2023 -

Newport Lexus responded

Thank you for choosing Newport Lexus! We're so proud of our team for making your experience 5-star worthy! Please don't hesitate to reach out if there's anything else we can help with! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com

March 08, 2023

I've had a very good experience with the Newport Lexus service. They have made it simple and no BS. Perhaps one thing they can improve is to make it paperless and allow the access to all the services hist More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
Mar 08, 2023 -

Newport Lexus responded

Thank you for your feedback, Leo! It's wonderful to hear you enjoyed your service experience & we look forward to continuing to provide you with excellent service! Until next time. Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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