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Newport Lexus

Newport Beach, CA

Overview
Reviews
4.9
2,424 Reviews
Call Dealership (949) 477-7107
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3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,424 reviews

December 30, 2022

Came for my first 5,000 mile service and met James. He quickly assisted with all I needed. In and out like in an hour. 5 star service! More

by htthan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Simmons
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Jan 03, 2023 -

Newport Lexus responded

It truly makes us happy to hear that James got you in and out as soon as possible! Hope to see you back here again! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 30, 2022

Service Adviser was quick, friendly, and efficient when reviewing my suggested service at my periodic requirement. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
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Dec 30, 2022 -

Newport Lexus responded

Steve, we are glad that you had an enjoyable experience and we hope to see you again soon! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 23, 2022

Joey our service rep at Newport Lexus went above and beyond! Appreciate the help and quick professional service. More

by RaZoRob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Report | Print
Dec 23, 2022 -

Newport Lexus responded

Thank you for being a valued member of the family! We're happy Joey always goes above & beyond to ensure you leave a happy customer! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 20, 2022

Joey was fantastic helping me with regular service on my Lexus 350. Joey is great. More

by melanie.sharpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vance Remmey
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Dec 23, 2022 -

Newport Lexus responded

Thank you, Melanie! We're so proud of Joey for always taking care of you. Until next time! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 15, 2022

Great service. The device man James Simmons was fantastic. Helpful and courteous. A great guy. More

by jmentas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Simmons
Report | Print
Dec 21, 2022 -

Newport Lexus responded

Thank you for your stars! We're so happy to hear James delivered an excellent visit. Visit us again soon! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 15, 2022

Service Adviser was quick, friendly, attentive, and efficient. I would look for him next time. More

by tkd63
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Manzano
Report | Print
Dec 21, 2022 -

Newport Lexus responded

We strive to provide a quality experience and we're so proud of our team for delivering. Until next time! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 15, 2022

Robert Manzano is my service consultant and is the best. Great attitude, extremely knowledgeable about the cars and super pleasant to work with. Service experience is seamless and easy for customers. Loan More

by KuisineKueen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Manzano
Report | Print
Dec 21, 2022 -

Newport Lexus responded

We can't thank you enough for your awesome feedback! We're happy to hear Robert always ensures you leave a happy customer. We look forward to providing you with the quality service you deserve for years to come! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 15, 2022

Sean Tafoya always gives me excellent guidance on what service I should have on each service call More

by toms
Recommend Dealer
Yes
Employees Worked With
Sean Tafoya
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Dec 21, 2022 -

Newport Lexus responded

Thank you, Tom! Our team works hard to ensure our customers receive quality service and we're so proud of Sean for doing just that. Thank you for choosing us! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 09, 2022

Prompt, efficient, and thorough. Albert Lara was responsive and took care of me in short order. He gave me reasonable advice to determine decision to complete body work. More

by annepena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lara
Report | Print
Dec 09, 2022 -

Newport Lexus responded

Thank you for choosing Newport Lexus for your vehicle needs, Anne! We're proud of Albert for ensuring a 5-star visit. We look forward to working with you again! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

December 08, 2022

My service rep Joey did a great job helping me get my car fixed. I have an older Lexus, so sometimes I don't always use the dealer for everything, but I had a problem I thought I better let them handle rath More

by djtaffi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
Report | Print
Dec 09, 2022 -

Newport Lexus responded

Thank you for trusting us with your Lexus! We're proud of Joey for ensuring it was taken care of. Until next time! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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