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Newport Lexus

Newport Beach, CA

4.9
2,333 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 2,333 reviews

March 22, 2021

We came to Newport Lexus hoping to Buy another Lexus, as We came to Newport Lexus hoping to Buy another Lexus, as I bought one in 2018. My wife was not sure if she would like a Lexus. As we started lookin More

by Davis Lenz
Recommend Dealer
Yes
Employees Worked With
Ted Schwartz
Mar 23, 2021 -

Newport Lexus responded

Hi Davis, it was a pleasure to hear that Ted helped make you and your wife's car-buying experience both enjoyable and easy! We strive to deliver customer satisfaction and are truly proud to know that we could do that for you both! Congrats! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 20, 2021

Albert Lara, the service advisor at Newport Lexus was courteous & professional from start to finish when my LC500 needed service. He kept in contact with updates & the problem was addressed thoroughly. More

by Han
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Lara
Mar 22, 2021 -

Newport Lexus responded

Hi Han, we can't wait to tell Albert about your 5-star review! Please let us know if there is anything else we can help you with! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 19, 2021

Ted made the purchasing process so easy. He was helpful, but not pushy. He listened to my wants and gave honest and helpful feedback. I would up purchasing a NX200t and absolutely love it! Thank you Ted! More

by angelica.scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted, Narmeen
Mar 19, 2021 -

Newport Lexus responded

We strive everyday to make the car-buying experience as seamless as possible, and we're so happy to know that Ted and Narmeen were able to do that for you! Enjoy your new Lexus NX! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 19, 2021

Omg Ted was the absolute best. He was able to help us get a good deal and explained everything to us. I would definitely recommend him to my follow friends. More

by Esmeralda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Schwartz
Mar 19, 2021 -

Newport Lexus responded

Ted is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. We can't wait to see you again! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

Mar 19, 2021 -

Esmeralda responded

Honestly such a nice and humble person you have on the team!

March 16, 2021

I just purchased a CPO ES 350 here. Very pleased with their Sales Dept., esp. Ted Schwartz! He was very professional and great to work with. Highly Recommend him to anyone needs to buy a car at Newport More

by NPLX
Recommend Dealer
Yes
Employees Worked With
Ted Schwartz
Mar 17, 2021 -

Newport Lexus responded

We are ecstatic to know that Ted made sure you enjoyed your recent experience! Enjoy your new Lexus ES and we can't wait to hear from you again! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

Mar 17, 2021 -

NPLX responded

The reason I could not give 5 stars is because the finance person was not able to explain clearly to me why there was an extra amount on top of the price I agreed upon. First he said it was a certificate fee. After a few days he got back to me and explained differently. It was not a big amount but it bothered me because he got me confused. For whatever reason, you have to honor the agreed price with your customer.

March 14, 2021

I've bought two cars here in the past and always choose to come here for service. I recently had a routine service checkup and an oil change. There was a brief mixup on the oil change but Kevin Nessl went More

by kbr0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Nessl
Mar 15, 2021 -

Newport Lexus responded

We are proud to hear that Kevin made sure you left a satisfied customer! We truly appreciate your loyalty and look forward to working with you for many more years! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 14, 2021

I had a great experience with Mo Qureshi. He was very easy to work with and the biggest help. He was friendly, timely, and I would definitely recommend him to anyone visiting Newport Lexus. More

by samsoum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
Mar 15, 2021 -

Newport Lexus responded

We can't wait to tell Mo about your awesome review! Thank you so much for choosing us and we can't wait to see you again! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 09, 2021

Newport Lexus provides us the best service experience than any of the other dealers around! Service Consultant Kevin Nessl is the best goto guy around! More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Nessl
Mar 10, 2021 -

Newport Lexus responded

Hi Terry, we are so happy to hear that Kevin and our team took such great care of you during your service visit! We look forward to hearing from you again! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

March 02, 2021

My goodness... Professional and kind. Thank you for not pressuring me and and making the process as easy as possible. The business is exceptionally clean and welcoming. Thanks again More

by evjoe106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Alarcon, Mo Qureshi, Yasmine Aref
Mar 03, 2021 -

Newport Lexus responded

It's a team effort here every day, as we strive to provide our customers with the best service possible. We look forward to working with you again! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

February 28, 2021

Just purchased a Pre-owened Certified RX450h from Newport Lexus and Mo Qureshi. I was very pleased with the negotiations with Mo and the rest of the crew. Got some extras thrown in for just a little more. C More

by digedit2001
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
Mar 01, 2021 -

Newport Lexus responded

It gives us great pride to know that Mo worked hard to get you into your perfect Lexus! Your business and time are much appreciated! We look forward to working with you again! Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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