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Mansfield Chevrolet Buick - Service Center

Russellville, KY

4.5
140 Reviews
Call Service Center (270) 490-2006

140 Reviews of Mansfield Chevrolet Buick - Service Center

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December 21, 2023

It was a great service experience for my Ram 1500 and I’ll certainly be back! More

by tim68rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaity McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Skaggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2023 -

Newton Chevrolet of Russellville responded

Thank you so much for choosing Newton Chevrolet of Russellville. Please don't hesitate to reach out if you need anything else. We're always happy to help.

Helpful
December 13, 2023

Everything was great! !! Friendly was asked if I needed any. Had a water left in my car.. thank you More

by christymorgan1104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaity McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Skaggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2023 -

Newton Chevrolet of Russellville responded

Christy, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

Helpful
December 13, 2023

Newton’s provides courteous & professional service, keeps me informed of progress during the appointment & provides prompt explanation afterwards. More

by SANSOM_S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaity McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Skaggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2023 -

Newton Chevrolet of Russellville responded

Sansom, Thanks for sharing your thoughts about your experience with Newton Chevrolet of Russellville. We appreciate your business and hope to see you again soon!

Helpful
November 19, 2023

Very pleased with the service I receive here at Newton. Always pleased every time I go. More

by ljsears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaity McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Skaggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Newton Chevrolet of Russellville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
November 13, 2023

Great Service and very friendly. Very helpful with any problem and got you in and out very quickly. Vehicle ready when I was told what time that might be. More

by Guy
Recommend Dealer
Yes
Employees Worked With
Kaity McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Newton Chevrolet of Russellville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
November 04, 2023

Great service and very friendly worked really fast on my car and got me in and out quick More

by reggiereg2390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaity McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Skaggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2023 -

Newton Chevrolet of Russellville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Reggie, and look forward to your next visit.

Helpful
October 26, 2023

Service department is incompetent. Taken my car to them 5 times and it still does not work More

by johnphernandez16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Adwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Newton Chevrolet of Russellville responded

We're sorry to hear about your experience, John, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you wouldn't mind continuing the conversation, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Helpful
October 22, 2023

Looked at my problem and fixed it quickly. Great service and good communication. Thanks for a good job! More

by tbouldin0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2023 -

Newton Chevrolet of Russellville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Newton Chevrolet of Russellville.

Helpful
October 16, 2023

Very good showed up without any appt and was only there for maybe a little over a hour for oil change More

by skippersv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaity McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

Newton Chevrolet of Russellville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
September 28, 2023

great people great place to do business exceptional place to have service work done good job!! More

by mlyons4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaity McCollum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2023 -

Newton Chevrolet of Russellville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
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