Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
81 Reviews of Newton Ford South - Service Center
Sort by
June 10, 2025
My 2019 F150 had a rough idling engine. It’s a known problem You look at the F150 forms. Lots of discussion about the problem. One of the cams is out of time and a bad PVC valve. I think it It’s a known problem You look at the F150 forms. Lots of discussion about the problem. One of the cams is out of time and a bad PVC valve. I think it was something like that .At any rate truck’s running better than ever checked the transmission for rough shifts and that’s been sorted out. Everything turned out great. Valet service 62 mile round-trip picked up my vehicle on a Monday had her back to me Thursday morning The estimate was one price I paid significantly less, very pleased with Newton Ford. Joshua was my service writer very attentive gentleman This is what a car dealership supposed to be. And for you techie types out there I’m an old school guy, but I asked AI to rate Central Tennessee Ford dealerships for service Newton was number seven out of 150. That’s why I picked them along with location, It’s pretty doggone good I believe they’ve earned that. I We’ll go back to them again 110% satisfied which is very rare for me in a car dealership. More
by Arnold
March 28, 2025
The service team at Newton Ford South is always dependable. I really appreciate Josh and his honesty any time I have questions about repairs. I couldn’t even get a response from other dealerships w dependable. I really appreciate Josh and his honesty any time I have questions about repairs. I couldn’t even get a response from other dealerships when trying to get my new Ford truck serviced. These guys got me right in. They’re friendly and always professional. Thank you Newton Ford! You’ve earned my business many times over! More
by Thereeds
Employees Worked With
March 25, 2025
Always professional and courteous. Answers any questions we may have. They are on the short list when we decide to buy again. Answers any questions we may have. They are on the short list when we decide to buy again. More
by rogerbingham
February 27, 2025
Belinda is a big reason why I always buy from Newton Ford South. She always goes above and beyond to accommodate my busy schedule when I bring my Fords in for routine service. She has a great attitude and is South. She always goes above and beyond to accommodate my busy schedule when I bring my Fords in for routine service. She has a great attitude and is a joy to work with. Thank you for always making my visits great! More
by Mike DeFoe
Employees Worked With
Belinda Dunavant
January 16, 2025
My truck had been in disrepair for a while now and Josh in the service department helped me get the truck transported to the dealership and fixed within 24 hours! Both him and the technician were both extr in the service department helped me get the truck transported to the dealership and fixed within 24 hours! Both him and the technician were both extremely informative and helpful! More
by Nitras
Employees Worked With
July 27, 2023
I bought a new 2020 Edge ST, my second form Newton Ford. When in the process I told the finance guy I wanted the BEST and longest bumper to bumper warranty Ford had and I did NOT want an aftermarket warrant When in the process I told the finance guy I wanted the BEST and longest bumper to bumper warranty Ford had and I did NOT want an aftermarket warranty. Now my car in for service I find out that I not only did NOT get a Ford warranty the one I got won't cover my problem. The service has done his best with what he has to deal with but the company has NOT. I then talked to Mike Castro apparently responsible for customer service at their Ford and Nissan dealerships who said he would take care of the problem and get back to me. That was 2 weeks ago and still nothing. That tells me everything I need to know about their special customer service. I have now purchased my last 5 vehicles from Ford, there won't be another one and NOTHING from Newton dealerships...... More
by Tom
June 18, 2023
The dealer was really nice. Robyn I will Will give her 10 stars. She was so helpful and nice to me. I was her first customer. Hope she keep up it up to sell lot of cars and truc Robyn I will Will give her 10 stars. She was so helpful and nice to me. I was her first customer. Hope she keep up it up to sell lot of cars and trucks More
by Williamwinn7717
Employees Worked With
Belinda Dunavant
May 23, 2023
Ken Smith was so AWESOME to work with, did not pressure you into anything. This is the 2nd vehicle I have purchased thru Newton Ford and would highly recommend the staff there. Went in for a service on my you into anything. This is the 2nd vehicle I have purchased thru Newton Ford and would highly recommend the staff there. Went in for a service on my Explorer and came home with a new Ford Edge. Once again, shout out to Mr. Ken Smith on an awesome day!!!!!!!!! More
by tracyhaskins93
Employees Worked With
James Robinson, Ken Smith
May 08, 2023
Rigo was great, a professional service done right with high standards. Honesty, trustworthiness, and transparency in challenging situations, awesome repair shop high standards. Honesty, trustworthiness, and transparency in challenging situations, awesome repair shop More
by Daniela Valdez
