Newton Nissan

This purchasing experience was better than most, but it is still not THE dealership that I'm looking for. The above asks if I would recommend this dealership "Yes" or "No". They are missing a bubble that is still not THE dealership that I'm looking for. The above asks if I would recommend this dealership "Yes" or "No". They are missing a bubble that says "Sort of, but not really". I want a dealership where folks know what they are talking about and there are no "surprises" after. I purchased a used 2006 Nissan Altima, in the evening. Granted it was an hour and 1/2 before closing, in the evening, and folks stayed over to complete the deal, but then again, the dealership closed at 8:00. Hard to get out of work, eat and buy a car all before 8:00pm anyway, but they were willing to stay open to complete it, and for that I was pleased. However, even though I did all the paperwork that evening, I found out the "finance" person didn't know all the ins and outs, so the next day, I had to redo the paperwork because the daytime finance person, who said people at night don't know what he knows, didn't place it with the right finance company. Now the positive was I did get a 1/2 percentage point better, but it always makes me wonder "what else did they miss?". I do appreciate the honesty, however. The sales person, Jerry, was very nice. Very positive, not hard sell, willing to allow me to make up my mind. However, and again, this just goes back to training, he said my car had an XM radio, which it does not. He said I just needed to get a subscription, but it doesn't have an antenna or receiver for that. I took him at his word, and it is my fault I didn't look for the antenna sooner, but I feel there is a lot of time that if a person's job is to sell vehicles, they should know what comes or doesn't come on a vehicle, and if they don't know for sure, say so, or go find out. I've been in plenty of dealerships when multiple sales people are standing together talking about events of the day, when they could be sitting with owner's manuals and reading about features. Having XM radio or not is a pretty basic discussion. I very much appreciated that Jerry delivered the car the next day to my home, a good 45 minute drive one way. That is customer service to the maximum, and it was very much appreciated. However, once again at the last moment, since I had to "just sign here", I was presented with a full set of paperwork that again, lowered the interest rate, but offered an extended warranty. So, here I have a person who has driven 45 minutes one way to deliver a car, and now I am faced with signing for paperwork that I have had no time to review. I could have been given the option the night before, but once again, supposedly nobody the night before knew about it to offer it. It makes for a very uncomfortable purchasing experience, and doesn't have to be that way. Somewhere out there is a dealership that takes pride in their sales people knowing the vehicles they are selling, and that is the advertisement they put on TV. An advertisement that says "At Newton Nissan, our salespeople know our cars so well, we challenge you to come in and visit with them. If we don't know the features on our cars, and we tell you the car has a feature it does or doesn't have, we will give you $--.-- for each mistake we make, ever if we don't sell you the car! If our Finance people make a mistake, we promise you $--.-- to correct that mistake. Our sales people don't sit and visit with each other, they sit and learn, so they can make your experience different here than any other. Our finance people are the most experienced in the businesss, and they know how to get you the best possible deal. SO come into Newton Nissan for a TRULY Different Automobile Shopping Experience!" No charge for the consultation, but I promise you, if a dealership trains enough so they can promote that, they will have folks knocking the door down. More

This is the best dealership I have ever dealt with. This This is the best dealership I have ever dealt with. This is my third new nissan from them. I buy my cars there and get all my maintenance service don This is the best dealership I have ever dealt with. This is my third new nissan from them. I buy my cars there and get all my maintenance service done there as well. I have always been treated great by everyone there. When I first started looking for a nissan in 2007 I went to Rivergate Nissan and was treated very badly. I would not recommend Rivergate Nissan, but I would highly recommend Newton Nissan of Gallatin. They are a wonderful group of people. More