Newton Nissan

I would not advise anyone to do business with Newton Nissan in Gallatin and here a few reasons why. We puchased a 2009Nissan Maxima from another dealership last year but with a recent addition to our fa Nissan in Gallatin and here a few reasons why. We puchased a 2009Nissan Maxima from another dealership last year but with a recent addition to our family we simply outgrew this vehicle. Searching for a new vehicle my wife starting communicating with Mike Rezi via the internet on a few cars. After two weeks of communication he has what sounds like a great deal on a 2006 Nisan Murano. On a Friday night after work we drive 45 miles one way to look at this vehicle and make a trade if the numbers they came up with work out. Mike Rezi and almost all of the staff were friendly and helpfull when we arrived and overall he did a fine job. Problem started afterbeing there around an hour and the the numbers came in from the finance guy that I later found out was Rob King. After two weeks of discussion and countless e-mails now the payments discussed went up $45 dollars and I also had to come up with an additional $2,000.....WOW. I told Mike at that point that we were to far apart on the deal but I did appreciate everything that he had done and we started packing up for the 45 mile trip back home. He told me that the finance guy Rob King wanted to come talk to us before we left. Rob King came in and started off fine but after a minute got really upset with us. He then said a few extremely offensive things, opened the door and stormed out of the room not to be seenagain. Now we are standing there trying to figure out what just happened and Mike apologized and said that Rob was really upset becasue he worked really hard trying to make this deal work. We then called in the Manager of the dealership and he also apologized for Rob Kings actions. I would hope that a dealership of this size not accept this type of behavior from its associates but for that reason as well as the large price change I would not recommend anyone purchase a vehicle from Newton Nissan in Gallatin. Derrick Jones More

This was the best car buying experience of my life. From the minute I first stepped onto the lot til six weeks later when I actually took ownership of a new Altima the service and communication was beyond s the minute I first stepped onto the lot til six weeks later when I actually took ownership of a new Altima the service and communication was beyond superb. Purchasing this vehicle as a company car presented some obstacles but with both Justin and Michael on the case this sale went nice and neat. Whether it was their prompt responses to emails or phone calls from myself or my company made this transaction perfect. As long as I live in the state of Tennessee this dealership has won all my business with their superb knowledge and customer service. Thanks. A++++ More

Overall experience was wonderful! The haggle for the price that we felt comfortable with and the dealership could do was fun. The options were all explained to us and presented so that we could make the price that we felt comfortable with and the dealership could do was fun. The options were all explained to us and presented so that we could make the decision for things like extended warranty and such. The salesmen, managers, and finance officer were well informed and always could give an informed answer to all my questions. Price could not be beat in the area believe me I looked for several weeks and none could compare (note! haggle was key to the great price) We will definetly go back to Newton Nissan in Gallatin, Tennessee. More

The USAA buyer's program brought me to this dealership. I had to travel from Clarksville, Tn to Gallatin, TN to visit the dealership, but it was worth it. Without any haggle, they beat the competition's pric had to travel from Clarksville, Tn to Gallatin, TN to visit the dealership, but it was worth it. Without any haggle, they beat the competition's price up front, and gave me more for my 2005 Nissan frontier- trade. I highly recommend this dealership. More

I was very satisfied with the service. I told them what I wanted and what I expected and they delivered with a smile. I would recommend this delearship to all members of my, my friends and coworkers. I look wanted and what I expected and they delivered with a smile. I would recommend this delearship to all members of my, my friends and coworkers. I look forward to doing more business with them in the near future. More

I was sold a used car with multiple problems and instead of fixing they sold me another car for more money. Was not even the amount we had discussed when sitting at the desk. I am young and know that I sh of fixing they sold me another car for more money. Was not even the amount we had discussed when sitting at the desk. I am young and know that I should have checked or had help. But that should be no reason for someone to take advantage of people. Please be very careful when dealing with Newton Nissan of Gallatin. You will not be told the truth and please check the paperwork. You will be paying more than you thought you were. CHECK YOUR PAPERWORK. A hard lesson for me but it will be a long remembered one and one many of my friends will hear about. NOTE: Talked with Mike on Feb 8,2010. He said he would make this right and correct all problems. Talked with Mike again on Feb 23, 2010. After two weeks he made no return phone call to tell us any solution. Talked to Mike again on Mar 9, 2010. After looking at a replacement vehicle he was putting us in the same situation all over again. March 25, Drove another car. When time came to work out. Well, it was just a very sad situation. It has become evedent that what we were told was going to be done is not going to happen. What does this sound like to you? Be very careful. You may not be told the truth. After review posted: Once again lets tell the whole truth. The first car had multiple problems. Including two tickets from police (that were dismissed) because of electrical problems. No tail lights. One headlight going off for no reason. Inside dome light burn. Dash lights going out for no reason. Does this sounds like no problems to you? After taking back for repair once again, salesman said he was going to upgrade me and get me in a better car. With several men around and lots of telling me this is the best way to go, etc. I took the other car. And you must remember I am 26 year old single female. Something I found later that and even the GM aggreed on it they took advantage of that. And that is where the aggreement came into play for looking for another vechile. He Mike Abbondanza (GM) said and this is the truth, If I put you back in a vehicle at the same deal as the first will you be happy?. And to that I said yes. My dad was there with me this time and heard him say this. So on Feb 8 I left thinking he may acctually straighten this out. It is now Apr 7 and sitll no car. And the TWO cars I have looked at I found and they were priced lower than the first vehicle I purchased. But after they wrote up the paperwork, you can guess it. The end price was even higher and no where close the the original. You be the judge of weather that would be the same deal as the first. Out of these 10 to 12 weeks the only phone call to me was after I left a message to call me. He also told my dad he would call him and you can guess that again. Not one phone call to him to come look at a vehicle. It probably would not be so bad at this time if I had been told the truth. If you are not going to do what you say you are going to do then say nothing, don't lie to someone. So now I have went to the Better Business Bureau and left a complant. I am going to the Tennessee Motor Vehicle Commission and post a complant. And most likely will go further since things that were said since the first car purchase. Yes, they had a chance to make it right as I was told by Mike they were going to but I believe that it has been long enough. So people be very careful Ladies be very very careful Take someone with you and do not make any decision without two or even three days of your visit. I am going to be starting a blog so you will be able to contact me directly and even come look at the paperwork for the two vehicles. Will be very happy to talk with you before you buy. The end result. I had $7,000.00 to pay down on a vehicle. I now owe $14,500.00 on a car that is only worth around $12,500.00. And the best I have been offered trade in is $9,000.00. More