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Niello Acura

Roseville, CA

4.8
1,026 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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150 Automall Dr

Roseville, CA

95661

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Showing 1,026 reviews

September 26, 2023

Excellent service from David Lujan and Brian Powers. In addition, service personnel are friendly and attentive More

by ALMADENAGENT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Powers, David Lujan
Oct 04, 2023 -

Niello Acura responded

Thank you for taking the time to acknowledge Brian and David's great work! We are truly lucky to have them both on our team here in Roseville and will make sure that they see your review. Please let us know if there are any Acura sales, service, or parts needs that we can lend a hand with in the future!

September 26, 2023

One of the best buying experiences I have had in my 50 years of buying cars. Arty was a great sales person to deal with. In fact, the entire team was great! More

by WPCARY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artiom Esipciuc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bladow
Oct 04, 2023 -

Niello Acura responded

This is what we love to hear! We're thrilled to know Artiom made this one of the best sales experiences you've ever had. That is such a high compliment and we will make sure that he sees your kind words. Enjoy your new Acura!

September 24, 2023

No Pressure needs to be highlighted. Artiom answered every question and made the buying process quick and easy. Great Family Vibe!! You guys' Rock!! More

by Kosmo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Artiom Esipciuc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Niello Acura responded

We're thrilled to hear that Artiom was able to answer all of your questions and kept the sales process so low-pressure, Kosmo! We will make sure that he and the rest of our team see your kind words. If any questions come up as your get used to your new Acura, please do not hesitate to reach out to us!

September 24, 2023

I had a great experience and Brian in sales, Pedro, and Brian in finance did an amazing job! More

by APRILNELSON2120
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lujan, Pedro Valverde, Brian Gamble
Sep 27, 2023 -

Niello Acura responded

April, Thank you for taking the time to acknowledge our team's great work in your review. We will make sure that Brian G., Brian W., and Pedro all know that you mentioned them. Happy driving!

September 18, 2023

Everyone I dealt with was courteous, helpful, and straight forward. I like the 7 day/700 mile program on the used car I selected. Niello, in a word--Classy! More

by GARRADIO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lujan (5 star), Pedro Valverde, Chris Littlefield
Sep 20, 2023 -

Niello Acura responded

This is what we love to hear! Thank you for choosing Niello Acura for your recent pre-owned vehicle purchase. We're thrilled to know that you appreciate the 7-day / 700 mile Return Window included in Niello OnePrice program. If any questions come up, our team is here to help!

September 18, 2023

This is my fourth Acura with Niello Roseville! I will continue being a loyal customer due to the outstanding customer service received! More

by THEBAGQUEEN78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Valverde, Chris El-Smadi
Sep 20, 2023 -

Niello Acura responded

We are truly lucky to have amazing customers like you! Thank you for your continued trust and support, it means so much to our team here in Roseville. We will make sure to pass your special thanks along to Pedro, Ronald, and Chris. Happy driving!

September 15, 2023

The service is excellent, I love the model. I did recently have an issue which I am surprised which brought me in earlier than the expiration of my lease. More

by NOVELTY_67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lujan
Sep 20, 2023 -

Niello Acura responded

Thank you for taking the time to leave us a review! We're happy to hear that you're loving your new Acura. If any other questions or concerns arise, please do not hesitate to get in touch with us.

September 13, 2023

Excellent customer service. Jonathan was phenomenal in making the experience memorable for me. I was frustrated via another transaction with another dealer and working with Jona More

by B4long2010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Ivey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Niello Acura responded

We completely sympathize with how stressful purchasing a vehicle can be, so we're glad to know that Jonathan provided you with such phenomenal customer service and got you behind the wheel of a vehicle that you really wanted. We will make sure that he knows that you mentioned him!

September 13, 2023

We had an excellent experience buying our car. Our salesman Jonathan Martinez went above and beyond to help us with the sales process and showed us many of the new features on our car. He had a More

by CATTA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Niello Acura responded

Catta, We're thrilled to hear that your recent buying experience was such a positive one. Jonathan is truly an all-star on our team here in Roseville and we're glad to know that he went above and beyond for you! If any questions come up along the way, please do not hesitate to reach out to us!

September 10, 2023

The sales team was absolutely incredible here and I commend them with my sincerest appreciation. More dealers should be as helpful as this one and I encourage people to go here for a proper dealer expe More

by JAMESM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Knutson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yana Esipciuc
Sep 27, 2023 -

Niello Acura responded

Thanks for taking the time to write such a thorough review, James. While it means the world to us that you would recommend our dealership, we understand that you're not thrilled with the newest Integra. Please don't hesitate to reach out to Niello Acura or any of our other dealerships and we'd be honored to help you find you a vehicle that has everything you're looking for!

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