Angela Ivey

Tough to negotiate but the gm Jimmy made things work and was very accommodating. On multiple occasions he made us feel like valued customers. was very accommodating. On multiple occasions he made us feel like valued customers. More

by AMNDEEPSD Verified Customer Verified Customer

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Overall, a very good experience. Our salesman, Chris, was very helpful and knowledgeable. We had a few blips and had to return to the dealership a few times, but all turned out well Our salesman, Chris, was very helpful and knowledgeable. We had a few blips and had to return to the dealership a few times, but all turned out well in the end and we got the 2024 MDX we wanted. Every employee we dealt with along the line was attentive and made sure all our needs were met. More

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I really appreciate how fast the process was! Everyone was kind, helpful, and very friendly!! Everyone was kind, helpful, and very friendly!! More

by NE234_FLORES Verified Customer Verified Customer

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We are very pleased with the customer service when we bought our new MDX from Niello Acura. Chris and Angela did a wonderful job communicating online, then in person when we went in for purchase/pickup. bought our new MDX from Niello Acura. Chris and Angela did a wonderful job communicating online, then in person when we went in for purchase/pickup. Chris followed up later asking how everything was going and if we had any issues. None. Great dealership, great people and a great car. More

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2nd new car in the last two years bought here. Purchase went good and had no problems. Had the car for a month now. Still notice my trade in has not been paid off yet. Called Honda to see if they Purchase went good and had no problems. Had the car for a month now. Still notice my trade in has not been paid off yet. Called Honda to see if they have any records. Was told no payoff yet and no records of my new in there system either. Called dealership to be told because of all the holidays it’s taken a while to get done. They call be back and say I need to pay 2nd payment so Acura and finish my paperwork. Just very irritated with these findings. Nobody ever called on these delays. If I didn’t call would it have been taken care of. Just bad communication with business side of it. Definitely make me think about some else next car purchase next time. More

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Every employer made the buying experience a great one. Was able to walk right in and get what I wanted without the hassle. Super happy! Was able to walk right in and get what I wanted without the hassle. Super happy! More

by ANGIESIMMONS6 Verified Customer Verified Customer

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Roy and Angela were outstanding to work with. We have bought and sold many cars and they were by far the best. Roy was not pushy, offered assistance, offered ideas we hadn’t thought of and went We have bought and sold many cars and they were by far the best. Roy was not pushy, offered assistance, offered ideas we hadn’t thought of and went out of his way to answer all of our questions. He is extremely knowledgable and you could tell he genuinely cared about helping us find the right car. His follow up was exceptional as was Angela’s. Angela assisted us with putting our deal together and was kind, knowledgable and knew not only her financing options inside and out, but also those of the other options we were considering. Again, not pushy, but very direct, disclosed the good and the bad and worked with us to find the best solutions. Brian, our business manager was kind and as efficient as one can be with all of the paperwork! More

by JOANNE.MCCONIGA Verified Customer Verified Customer

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Helpful salesman, helpful managers, one manager needs an additive check but overall a good experience for car salesman. additive check but overall a good experience for car salesman. More

by JULIA-CRAWFORD Verified Customer Verified Customer

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Excellent customer service. Jonathan was phenomenal in making the experience memorable for me. I was frustrated via another transaction with another dealer and working with Jona Jonathan was phenomenal in making the experience memorable for me. I was frustrated via another transaction with another dealer and working with Jonathan reenergized my goal to attain the vehicle I really wanted. More

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They worked out a good deal to get the car we wanted. They were responsive to our needs. They were responsive to our needs. More

by LAURAROBECK Verified Customer Verified Customer

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