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Niello Acura

Roseville, CA

4.8
1,026 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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150 Automall Dr

Roseville, CA

95661

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Showing 1,026 reviews

September 10, 2023

Everyone was very professional. You can tell customer service was their first priority. They answered all my questions and made the experience very smooth and easygoing. Left the de More

by JMCCOWN415
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Snodgrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bladow, Pedro Valverde, Yusuf Stewart
Sep 13, 2023 -

Niello Acura responded

We're happy you're happy! Thanks for the 5-star review and for choosing Niello Acura. We'll be here for you whenever you need us next!

September 10, 2023

The staff at Niello Acura was beyond helpful with the purchase of our vehicle. The whole experience didn’t feel like a sales transaction but getting to know the people who were there to help us make our More

by samschhh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Reading, Pedro Valverde
Sep 13, 2023 -

Niello Acura responded

Wow! What a lovely review. We're definitely lucky to have such an amazing team, and we'll be sure to let them know how much you enjoyed your experience. Enjoy your dream car!

September 07, 2023

Because we were traveling about 1 1/2 hrs I called ahead and Daniel answered. We were looking for a particular car and color choices. He checked to make sure they had what the website indicated. He called t More

by DENISWESTPHAL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yusuf Stewart, Chris Littlefield
Sep 13, 2023 -

Niello Acura responded

This is what we love to hear, Denis! We have the best staff around, and we're thrilled that you enjoyed working with them. Happy driving!

September 05, 2023

This experience couldn't have been more professional, and pleasant. Everyone involved couldn't have been more helpful. More

by CPMALLOS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimmy Pizziferro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yana Esipciuc
Sep 13, 2023 -

Niello Acura responded

Thanks for the 5-star review! We're so happy you found our team as professional, pleasant, and helpful as we do. Enjoy your new ride!

September 04, 2023

No hassle great time at Acura Niello. Will come back again for my next Acura More

by LATINOBALLA408
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lujan, Pedro Valverde
Sep 07, 2023 -

Niello Acura responded

This is what we love to hear! Congratulations on your new Acura. We look forward to working with you again in the future. Happy driving!

August 31, 2023

I received a good car for a good price. The sales team was great. The only reason I did not give a 5 Star rating was Brian said the car manual was at the dealership instead I received a dig More

by BRUSAMA19
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Reading, David Lujan
Sep 07, 2023 -

Niello Acura responded

Brusama19, Thank you for your kind words about our sales team. I apologize for the miscommunication on the owners manual. I'm glad we were able to mail the physical copy to you recently.

August 29, 2023

Brian Was wonderful. I have had not great experiences before with Sales at Niello. Came back to give one more chance and he “Won my business”. Great service, patient, f More

by Loriwilliamson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Knutson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Niello Acura responded

Isn't Brian amazing, Lori! Thank you for also taking the time to leave us a review here on DealerRater. We will make sure to pass your kind words along to Brian. We'll be here for you in Roseville whenever you need us next!

August 26, 2023

I had my up’s and downs but in the end I was very satisfied. More

by KARENULIJOHN
Recommend Dealer
Yes
Employees Worked With
Gary Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bladow, Pedro Valverde, Chris El-Smadi
Aug 30, 2023 -

Niello Acura responded

Thank you for taking the time to rate your experience, Karen! If there’s anything we could have done to improve your experience, please don’t hesitate to reach out!

August 25, 2023

Very professional. Good people to work with. Only negative was the way they snuck the gps system into the final cost. More

by DOUGQUAYLE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bladow
Aug 30, 2023 -

Niello Acura responded

Doug, Thank you for the positive review. I'm so happy to hear that you enjoyed working with our team to purchase your vehicle. I apologize for any miscommunication in regards to the GPS. If you'd like to discuss further, I'm more than happy to speak with you. I can be reached at 916 872 2401. Thank you, Jimmy Pizziferro, General Manager

August 24, 2023

Great service with knowledgeable sales staff. You might be able to find a better deal at other dealerships, but you won’t feel as valued More

by BRANDON@COMBAT-SHOOTER.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Artiom Esipciuc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Reading, Yusuf Stewart
Aug 30, 2023 -

Niello Acura responded

Wow! Thank you so much for the kind review, Brandon! We always strive to provide exceptional service and care at Niello Acura, so it's great to hear your experience was no exception. Our team is here for you anytime!

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