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Niello Acura

Roseville, CA

4.8
1,000 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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150 Automall Dr

Roseville, CA

95661

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Showing 1,000 reviews

July 10, 2023

Everyone was knowledgeable, friendly and made the entire process comfortable. I’m very happy with my purchase and the overall experience. More

by MSHANABERGER721
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Knutson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bladow, Pedro Valverde, Yana Esipciuc
Jul 20, 2023 -

Niello Acura responded

It's great to hear that you felt so comfortable throughout your recent sales visit! Enjoy your Acura and please do not hesitate to reach out to us if there is anything we can do for you in the future.

July 09, 2023

Always pleased with the customer care and service we receive from Niello Acura. Thank you Chris for always keeping us informed on the status of our services. And did I mention our car was clean as a whi More

by DSTOJAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
Jul 20, 2023 -

Niello Acura responded

Is there anything better than hopping into your freshly cleaned car? Thank you for taking the time to review you recent service visit. We're pleased to hear that you enjoyed the service and that Chris always keeps you informed. See you next time!

July 09, 2023

Excellent service with no back and forth, straight to the point and very fair and reasonable. More

by PLOFGREN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Bladow, Pedro Valverde, Yana Esipciuc
July 08, 2023

From the time I arrived at the service port it was friendly and efficient service. Service writer was efficient, yet highly detailed with the work to be performed. Inside the dealership was clean an More

by whitt.kevin.w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
July 08, 2023

Mike was great! Very helpful and efficient. I was taken care of as soon as I pulled in and notified when my car was ready. More

by natalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

We has an amazing experience with our purchase. Great customer service, not pushy and no high pressure salespeople. Highly recommend! More

by KRISKRESS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Niello Acura responded

It's wonderful to know that your recent purchase with Niello Acura was such an amazing experience, Kris! Your recommendation is much appreciated and we will make sure to let our team know that you enjoyed their low-pressure customer service. Please let us know if there are any Acura sales, service, or parts needs that we can lend a hand with in the future!

July 07, 2023

Prompt and courteous service. My car was ready exactly when estimated, I didn't take it as a promise but was glad to get it back so quickly. Thank you Chris! More

by RUSSMOBILE41
Recommend Dealer
Yes
Employees Worked With
Chris Logan
July 07, 2023

Chris, the service rep was excellent! He was very helpful and communicative. Car was ready quick Lynzess More

by ETBALLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
Jul 20, 2023 -

Niello Acura responded

Thank you for taking the time to call out Chris and his great work! It's awesome to know that he is always so helpful and that your car was ready on time. See you for your next service!

July 07, 2023

Super good quality service (as always). Their carwash is also superb. I highly recommend them! More

by powersjlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
July 07, 2023

My experience was great and the service and the guy’s at the front are vary helpful More

by EDWINMANZO27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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