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Niello Acura

Roseville, CA

Overview
Employees
Reviews
Vehicles
4.8
1,000 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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150 Automall Dr

Roseville, CA

95661

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Showing 1,000 reviews

July 07, 2023

Was great experience. I appreciated the attention to detail and would buy another vehicle from them. More

by JOSH.ABDON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Artiom Esipciuc
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 07, 2023

The service was great service and I was very satisfied. Kept me updated about progress. More

by sujoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Penrose
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July 07, 2023

The staff is always courteous. Chris kept me apprised of progress. Excellent service department. MDX was very clean when I received it back. More

by JOELHARTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
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Jul 20, 2023 -

Niello Acura responded

Thank you for trusting Chris and the rest of our team with your MDX's service, Joel! It's great to hear that Chris kept you in the loop throughout the process and that your MDX arrived back to you spotless. See you next time!

July 07, 2023

A pleasant experience. Fast service. Friendly staff. But you need paper towels in the restroom. More

by JOHNCHANDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
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July 07, 2023

Robert Gutschall, my service writer, was outstanding as usual. Great explanation with a lot of patience. More

by padres3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gutshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 07, 2023

This dealership and everyone who works there are excellent, friendly and great at what they do. More

by SEVENPM117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Penrose
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July 07, 2023

My experience at Niello Acura in Roseville was excellent, super service, friendly, and efficient. Would recommend to anyone looking for a new Acura. More

by Steve B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Knutson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artiom Esipciuc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yana Esipciuc
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July 07, 2023

Always great service! Been working with Spencer Penrose lately and he's been just wonderful. More

by LMSLINKARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandra Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Caudle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Gutshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Logan, Spencer Penrose
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Jul 12, 2023 -

Niello Acura responded

Thank you so much for the kind words! We're so happy that you trust us to help you care for your vehicle and that you've enjoyed working with Spender. We look forward to your next visit!

July 07, 2023

I popped in on a Friday, left in a vehicle hassle free on Monday. Everyone I came in contact with was pleasant and all smiling in Hawaiian shirts. More

by Julie Johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Knutson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Pizziferro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bladow, Pedro Valverde
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Jul 20, 2023 -

Niello Acura responded

We appreciate you taking the time to walk us through your recent sales visit at Niello Acura, Julie! We're thrilled to know that our team made the entire experience so quick and hassle-free. We hope you are absolutely loving your vehicle!

July 07, 2023

We purchased the car with Mohammad, we had some minor issues but he did follow up with us and now we are happy with our purchase. Thanks to him. More

by NOOSHIN.SHARIFI7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Valverde, Chris El-Smadi, Mohammad Tayem
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Jul 20, 2023 -

Niello Acura responded

Thank you for sharing your recent sales experience, Nooshin. We apologize that there were some minor issues along the way, but we're glad to know that Mohammad worked hard to make sure that you were ultimately happy with your purchase. We will make sure to pass along your thanks!

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