Brian Zambrano

Great people and great service. Would not go anywhere else to purchase or service a vehicle. Would not go anywhere else to purchase or service a vehicle. More

by BBAUSCHER Verified Customer Verified Customer

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Had the best experience ever at a dealership. I loved their customer service. Great job! I loved their customer service. Great job! More

by CAROLOYA Verified Customer Verified Customer

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I want to express how I had the WORST experience here. My sister and I were interested in purchasing a truck. We were helped by the salesperson, Yurah (i probably misspelled her name her). She provides us My sister and I were interested in purchasing a truck. We were helped by the salesperson, Yurah (i probably misspelled her name her). She provides us a form with about a $12,000 price increase from the sale price. I advised her how that number is way higher than it ought to be. She then gives us a breakdown of the cost, since I requested for it. We get our credit pull so we get a loan approval, but the sales price was about a $500 difference. We ask for clarity on this then the sales finance guy comes out to then state that the price increase is because my sisters and I zip code was different. I immediately tell him we live at the same address. He leaves saying he’s embarrassed by the numbers. I go and ask for a manager. Minutes later the manager, Brian, with Yurah come up our table. I can tell he’s upset, but I don’t know why. I can also see the salesperson is mad too. I’m not sure why he’s upset when I asked for him to possibly provide coaching. The first thing he tells me is that the sale tax is actually less than the two offers. I say one another thing then his face turns red and becomes way more upset. Never did I see someone that should be carrying in a managerial position behave like a frontline representative. All while the salesperson is standing there looking upset too. I notice too how another salesperson gets closer to see what I had to say. I and my sister were completely uncomfortable at this time with the way he was carrying himself. He then grabs the papers on the desk into his palms then storms off like he was so upset. I looked at my sister and I could tell she was mortified. We came there to purchase a truck. We were there earlier and we really wanted to purchase it. This has to be the worst experience ever in my life. Again, can’t believe this happened to us. This is the worst experience ever. More

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Niello personnel were outstanding! Both times! I sold my leased vehicle to then in June. Very pleasant experience. Ray was wonderful! Last week I found out that the car I sold t Both times! I sold my leased vehicle to then in June. Very pleasant experience. Ray was wonderful! Last week I found out that the car I sold to Niello was still there! Missed that car badly! Great experience to buy it back! I would recommend Niello to buy or sell! Mickey Scott More

by MICKMOUSE205 Verified Customer Verified Customer

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They worked out a good deal to get the car we wanted. They were responsive to our needs. They were responsive to our needs. More

by LAURAROBECK Verified Customer Verified Customer

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We had a wonderful buying experience! ! Lucas was so attentive, knowledgeable on his vehicles/inventory and just a super fun guy overall and made us WANT to buy a car from him. Acura worke ! Lucas was so attentive, knowledgeable on his vehicles/inventory and just a super fun guy overall and made us WANT to buy a car from him. Acura worked with us on a very generous and fair deal that worked with our budget and we enjoyed every single person we interacted with. Looking forward to growing our relationship with the entire dealership and Acura :) More

by CHRISTINANPAROLA Verified Customer Verified Customer

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We have now purchased four vehicles from Neillo Acura, which says something in itself! Our salesperson, Roy Valdez, was a pleasure to work with. We shall return. which says something in itself! Our salesperson, Roy Valdez, was a pleasure to work with. We shall return. More

by DONNAGJUST Verified Customer Verified Customer

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Niello Acura is the best dealership I've been to. The staff there are so friendly and always help me prioritize any recommended repairs after sending me videos and photos of anything they find on the The staff there are so friendly and always help me prioritize any recommended repairs after sending me videos and photos of anything they find on the inspection. Robert is the best! More

by ACARR7 Verified Customer Verified Customer

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My purchase at Niello Acura was a very pleasant experience. The entire staff there was friendly, customer oriented and easy to deal with. Chris Knutson was totally professional, knowledgable, and experience. The entire staff there was friendly, customer oriented and easy to deal with. Chris Knutson was totally professional, knowledgable, and explained in great detail how the many features of the car work. I really appreciate his attention to detail in helping learn how to operate everything on the car I purchased, and making the purchase easy for me. More

by CHARLES.HERR Verified Customer Verified Customer

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I got to check out all the different trim levels of RDX in the lot. Daniel offered me to Test drive multiple trims and helped me to choose the best one. All the Paperwork was completed very fast an in the lot. Daniel offered me to Test drive multiple trims and helped me to choose the best one. All the Paperwork was completed very fast and I drove off with my New Car the same day. Love the new RDX and had a great experience with Niello Acura- Roseville More

by RAVITEJ.SEELABOINA Verified Customer Verified Customer

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