Brian Zambrano

This is not my "first rodeo" here at Niello Acura. Each time, the team has been professional and courteous. The prices are fair and the transaction went smoothly. Special shout out to Brian Zambran Each time, the team has been professional and courteous. The prices are fair and the transaction went smoothly. Special shout out to Brian Zambrano for building a great team! Finance with Jonathan, and Sales with Liam and Lance were all great. More

by PASTORPRENEUR Verified Customer Verified Customer

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Lance was very helpful and professional he went above and beyond his job to assist me. beyond his job to assist me. More

by BONITA5150 Verified Customer Verified Customer

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David went above and beyond and we had an overall wonderful experience! David helped make buying a car fun! The dealership was very communicative and professional, I highly recommend buying a car fro wonderful experience! David helped make buying a car fun! The dealership was very communicative and professional, I highly recommend buying a car from Niello Roseville. More

by LORYN.FLANAGAN Verified Customer Verified Customer

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The entire process was headache free. I was extremely pleased with everyone’s service. Arty, David, and even Ron Thomas! Super smooth transaction, and I highly recommend Niello Acura I was extremely pleased with everyone’s service. Arty, David, and even Ron Thomas! Super smooth transaction, and I highly recommend Niello Acura! More

by JMONTRY13 Verified Customer Verified Customer

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Amazing service from beginning and ongoing, and I absolutely love my new ZDX. Highly recommended! absolutely love my new ZDX. Highly recommended! More

by J_KEY_G Verified Customer Verified Customer

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Great people and great service. Would not go anywhere else to purchase or service a vehicle. Would not go anywhere else to purchase or service a vehicle. More

by BBAUSCHER Verified Customer Verified Customer

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Had the best experience ever at a dealership. I loved their customer service. Great job! I loved their customer service. Great job! More

by CAROLOYA Verified Customer Verified Customer

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I want to express how I had the WORST experience here. My sister and I were interested in purchasing a truck. We were helped by the salesperson, Yurah (i probably misspelled her name her). She provides us My sister and I were interested in purchasing a truck. We were helped by the salesperson, Yurah (i probably misspelled her name her). She provides us a form with about a $12,000 price increase from the sale price. I advised her how that number is way higher than it ought to be. She then gives us a breakdown of the cost, since I requested for it. We get our credit pull so we get a loan approval, but the sales price was about a $500 difference. We ask for clarity on this then the sales finance guy comes out to then state that the price increase is because my sisters and I zip code was different. I immediately tell him we live at the same address. He leaves saying he’s embarrassed by the numbers. I go and ask for a manager. Minutes later the manager, Brian, with Yurah come up our table. I can tell he’s upset, but I don’t know why. I can also see the salesperson is mad too. I’m not sure why he’s upset when I asked for him to possibly provide coaching. The first thing he tells me is that the sale tax is actually less than the two offers. I say one another thing then his face turns red and becomes way more upset. Never did I see someone that should be carrying in a managerial position behave like a frontline representative. All while the salesperson is standing there looking upset too. I notice too how another salesperson gets closer to see what I had to say. I and my sister were completely uncomfortable at this time with the way he was carrying himself. He then grabs the papers on the desk into his palms then storms off like he was so upset. I looked at my sister and I could tell she was mortified. We came there to purchase a truck. We were there earlier and we really wanted to purchase it. This has to be the worst experience ever in my life. Again, can’t believe this happened to us. This is the worst experience ever. More

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Niello personnel were outstanding! Both times! I sold my leased vehicle to then in June. Very pleasant experience. Ray was wonderful! Last week I found out that the car I sold t Both times! I sold my leased vehicle to then in June. Very pleasant experience. Ray was wonderful! Last week I found out that the car I sold to Niello was still there! Missed that car badly! Great experience to buy it back! I would recommend Niello to buy or sell! Mickey Scott More

by MICKMOUSE205 Verified Customer Verified Customer

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They worked out a good deal to get the car we wanted. They were responsive to our needs. They were responsive to our needs. More

by LAURAROBECK Verified Customer Verified Customer

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