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Niello Acura

Roseville, CA

4.8
1,000 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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150 Automall Dr

Roseville, CA

95661

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Showing 1,000 reviews

July 02, 2023

Excellent service and very nice people. I’ve always enjoyed the kind services of Neilo Roseville More

by NAVEENSMAHIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2023

Clean, fast and great customer service from Spencer. In and out for b1 in 90 minutes More

by jaye4
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Spencer Penrose
July 02, 2023

We have had Mr. Smedstad since 2011 and he is the absolute best. The top of the heap. More

by SAMUELSANDERS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2023

Excellent service and appreciate the car wash; really like the service people and the snacks in waiting area are a bonus. More

by cvonso
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Josh Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2023

Always get great service when I have to bring my car in to get serviced More

by CHERYL5858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2023

Excellent support and service provided by Mike Lyman. He was helpful and kind as well as took extra time to explain the work done on my car. Mike also printed images of the parts replaced and thoroughly More

by peristudio
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Niello Acura responded

Shelley, Thank you for choosing Niello Acura for your recent service visit! We are very lucky to have Mike on our team here in Roseville and it's great to know that he provided you with such thorough and helpful service. We appreciate you taking the time to leave us a review and look forward to serving you again in the future!

July 02, 2023

Top notch in all areas. The text updates of service progress are useful. I value an included carwash. More

by g-d1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2023

Roy Valdez, Pedro & Ron did a great job helping us buy our 2023 RDX. Thank you all! More

by MXKXJX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Knutson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Valverde
July 01, 2023

Chris Logan from the service department was GREAT. He fully explained how the problem with the AC would be diagnosed, what procedures would be done to correct the problem, and the range of charges I c More

by JRPEILA1941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
July 01, 2023

My advisor was very helpful and explained everything about the issue and provided the best service possible. More

by orkidehgn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Logan
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