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Niello Acura

Roseville, CA

4.8
1,001 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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150 Automall Dr

Roseville, CA

95661

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Showing 1,001 reviews

June 15, 2023

Lucas Lee was really great to us. So was the finance Manager Brain. Our experience was great. More

by RILEYDECLUTE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Bladow, Lucas Lee
June 15, 2023

Tommy was the best in helping me decide what car to get and offered me a deal I couldn’t refuse. He’s honest, patient and transparent salesman would very knowledgeable. The place is clean and the used cars More

by LEON.EDUARDO55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Reading
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Valverde, Tommy Choonhaurai
Jun 21, 2023 -

Niello Acura responded

Isn't Tommy wonderful, Leon? We're happy to hear that he provided you with such patient and transparent service and was able to get you behind the wheel of a vehicle that you love. We will make sure he sees your review. If any questions about your vehicle come up along the way, we're here to help!

June 14, 2023

Excellent service totally would recommend! Always get my car back looking brand new. Love it..! More

by suz98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
June 14, 2023

Great customer service and the work done here is always on pare. Always on time and the price is as promised. More

by CHRISTOPHERLL
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Brian Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

Dealt in a very good manner, arrived very respectfully, I thank all the employees from the bottom of my heart More

by SOHALDHADI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
June 14, 2023

Wonderful experience and customer's service. Good communication with the service department. Reasonable cost of the service received.The waiting was worth it. More

by mgiofamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Niello Acura responded

We're happy to know that communication during your recent service visit went so smoothly! We cannot thank you enough for your patience and trust. We look forward to working with you again in the future!

June 14, 2023

Service advisor Mike was great in taking care of my car, excellent service! I’ll never let anyone touch my car except Niello Acura, thank you!!! More

by CKEMPF71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

Great kind service from Gary. Very pleased Acura repaired the paint off warranty. Niello is a good customer oriented car dealership. More

by GESPIRIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandra Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

Always a pleasant experience. All staff members that I encounter are very professional. I appreciate from the greeter to service adviser very professional and nice. More

by DEBAGIRL63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

We liked the customer service received. We were accommodated with our needs and Niello were open to help us find the car we needed. Thank you. More

by MARIAPRIETO66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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