Brian Evans

Arty was good but general Manager Gary did a bait and switch for our financing. Purchased the vehicle in February and it is now April and had to resign papers in March. Typical car sales general manager switch for our financing. Purchased the vehicle in February and it is now April and had to resign papers in March. Typical car sales general manager not doing what we wanted for our best interest. More

by MSILVERIO06 Verified Customer Verified Customer

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Always great service! Been working with Spencer Penrose lately and he's been just wonderful. Been working with Spencer Penrose lately and he's been just wonderful. More

by LMSLINKARD Verified Customer Verified Customer

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Great service! Mike was very helpful and well as the service dept. Always great customer service. Mike was very helpful and well as the service dept. Always great customer service. More

by BETTY8 Verified Customer Verified Customer

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Greeted upon arrival, Checked in timely. Service explained and progress was informed. Waiting area was comfortable with yummy snacks and beverages. Check out was simple. Complimentary car Service explained and progress was informed. Waiting area was comfortable with yummy snacks and beverages. Check out was simple. Complimentary car was wonderful. More

by PAR-TEE-GIRL Verified Customer Verified Customer

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Exceptional service. Brian was very accommodating. My car was serviced in a very timely manner. Brian was very accommodating. My car was serviced in a very timely manner. More

by Mercedes Owner Verified Customer Verified Customer

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Spencer was great with taking care of everything I needed in my car. He made me feel very comfortable and explained everything so well. I spent a lot of money on the repairs which would have given me so much in my car. He made me feel very comfortable and explained everything so well. I spent a lot of money on the repairs which would have given me so much anxiety but I did not this time. It was completely the customer service I received by Spencer. I haven’t had a good experience with the staff previously. I’m glad the staff has changed and they’re happier and friendlier. It makes all the difference! More

by tmacugay530 Verified Customer Verified Customer

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Excellent customer service by Brian. I normally don’t provide feedback but I do believe he deserves good feedback. Unlike my previous advisor which asked me to give him good feedback. I normally don’t provide feedback but I do believe he deserves good feedback. Unlike my previous advisor which asked me to give him good feedback. More

by jtuzon Verified Customer Verified Customer

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Very patient and courteous Took the time to explain the issues and resolution Everything was resolved as expected the issues and resolution Everything was resolved as expected More

by SANDENBOB Verified Customer Verified Customer

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We had a great experience purchasing our new car. Everyone was pleasant to work with and we highly recommend Niello. Everyone was pleasant to work with and we highly recommend Niello. More

by KMNELSON4 Verified Customer Verified Customer

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Great sevice appointment. I worked with Brian who is a great service writer. Totally happy with my appointment. The car was was a nice added touch, as was the plethora of I worked with Brian who is a great service writer. Totally happy with my appointment. The car was was a nice added touch, as was the plethora of snacks in the waiting area. More

by ANDREWKYOUNGS Verified Customer Verified Customer

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