Brian Evans

I had a great experience at the Niello Acura service department. I had to have some major work done on my car. Brian Evans was excellent and provide me with all the details as to what needed to be repai department. I had to have some major work done on my car. Brian Evans was excellent and provide me with all the details as to what needed to be repaired on my car. He was professional, upfront, and able to clear up any questions I had. I appreciate that he also ensured there were no overcharges for unnecessary repairs. I also want to thank Jayden who helped me with my loaner car. Everyone is so nice and helpful! I highly recommend the service department at Niello Acura! More

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The sales, finance and service teams at Niello are outstanding. Jonathan and Mike made the buying process super easy. I will definitely continue to come here! outstanding. Jonathan and Mike made the buying process super easy. I will definitely continue to come here! More

by MKJARUSSELL12 Verified Customer Verified Customer

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Bought a new car at Niello Acura and within 3 days, the rear view mirror had detached itself from the windshield. Brought the car in to get it fixed, but the process took longer than expected (2 weeks). rear view mirror had detached itself from the windshield. Brought the car in to get it fixed, but the process took longer than expected (2 weeks). More

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My parents and I have purchased a total of 7 Acuras from this dealership over the last decade+ and we also get our vehicles serviced there. Everyone is very friendly and we feel that we get treated fairly. this dealership over the last decade+ and we also get our vehicles serviced there. Everyone is very friendly and we feel that we get treated fairly. No high pressure sales or unnecessary work done on our cars. More

by DENAU Verified Customer Verified Customer

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Great, attentive service from Daniel as we looked at options. Lance was great closing the deal with paperwork and car transition. options. Lance was great closing the deal with paperwork and car transition. More

by SJKREBS Verified Customer Verified Customer

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Excellent overall experience! From beginning (trade-in) to end (purchase/drive off) knowledgeable, friendly and efficient. No High pressure sales. Arty was especially great and a From beginning (trade-in) to end (purchase/drive off) knowledgeable, friendly and efficient. No High pressure sales. Arty was especially great and a pleasure to work with. Honestly everyone we interacted with was friendly and very knowledgeable. Highly recommend!! More

by DARLENE Verified Customer Verified Customer

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Arty was good but general Manager Gary did a bait and switch for our financing. Purchased the vehicle in February and it is now April and had to resign papers in March. Typical car sales general manager switch for our financing. Purchased the vehicle in February and it is now April and had to resign papers in March. Typical car sales general manager not doing what we wanted for our best interest. More

by MSILVERIO06 Verified Customer Verified Customer

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Always great service! Been working with Spencer Penrose lately and he's been just wonderful. Been working with Spencer Penrose lately and he's been just wonderful. More

by LMSLINKARD Verified Customer Verified Customer

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Great service! Mike was very helpful and well as the service dept. Always great customer service. Mike was very helpful and well as the service dept. Always great customer service. More

by BETTY8 Verified Customer Verified Customer

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Greeted upon arrival, Checked in timely. Service explained and progress was informed. Waiting area was comfortable with yummy snacks and beverages. Check out was simple. Complimentary car Service explained and progress was informed. Waiting area was comfortable with yummy snacks and beverages. Check out was simple. Complimentary car was wonderful. More

by PAR-TEE-GIRL Verified Customer Verified Customer

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