Back

Niello Acura

Roseville, CA

4.8
998 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
Contact Dealership

150 Automall Dr

Roseville, CA

95661

Directions

By Type

Showing 998 reviews

May 25, 2023

Cost of repairs is high but always get great service. My only ask is to offer loaner car options when dropping car for day and scheduling online. More

by CHRIS_HARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Niello Acura responded

It's great to know that you feel that you always receive such great service at Niello Acura, Chris! We appreciate your honest feedback regarding the cost of our repairs and loaner options for single day service and scheduling online. We will make sure to pass these along to our Service Manager. But if you ever have any questions or concerns, please do not hesitate to reach out to us directly!

May 25, 2023

Great dealership. Everyone is friendly and knowledgeable. I have been taking my Acura here for service for nine years! More

by Betti0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023

Outstanding service. The staff are all very friendly and courteous, my car was serviced in a timely manner, and it was washed when it was returned to me. I've never had More

by FMELLOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Logan
Jun 01, 2023 -

Niello Acura responded

We're thrilled to know that you've never had a bad experience working with our team! We look forward to continuing to provide you with outstanding service for years to come. See you soon!

May 25, 2023

I’m new to the area and when my Acura MDX needed it’s regular service I found Niello Acura. I’ve been here a little over a year and been back several times. The Service Department has been very kind an More

by MCVEIGHMARIA41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023

Good work by Chris, and good work on my vehicle. . Will recommend to other people… More

by WSENNER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Logan
May 25, 2023

everyone very helpful and polite. all service personnel very knowledgeable. Robert kept me posted on progress and my car looked great after the detailing. More

by genemcgihon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gutshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

The place is clean, professional, very helpful, accommodating. I will come back for sure. Thanks! More

by FORDCESBEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Penrose
May 24, 2023

outstanding customer service, good communication, the loaner vehicle was ready and exceptional and my vehicle was ready when I was told it would be. More

by ARTHURMIRANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Smedstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

I have to drive 2 hours to the Niello service center. It is totally worth it! More

by NWALKER41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gutshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Niello Acura responded

It means a lot to know you travel two hours to work with our team here in Roseville! We cannot thank you enough for your trust and support. If there is ever anything else we can do for you, please do not hesitate to contact us!

May 24, 2023

Mike was an awesome rep , thank you all your help keeping me updated alone the process of my Acura mdx More

by richardlal2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
82
...