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Niello Audi

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
587 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 587 reviews

June 16, 2023

Always received excellent customer services since I bought my car here. They are just better customer service. No doubt about it. More

by erictmchan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
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Jun 21, 2023 -

Niello Audi responded

This is what we love to hear, Eric! Thank you for choosing Niello Audi and for taking the time to leave us a review. Please let us know if there is anything we can assist you with in the future!

June 16, 2023

Efficient, courteous, and counted as friends of mine. Very happy and lucky to have Niello Audi in my "circle of care." More

by TEAMROGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain Carter, Scott Bunker, James French, Charlie Zink
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Jun 21, 2023 -

Niello Audi responded

Thank you for your kind words! It is always such a pleasure working with you. We will make sure to pass your special thanks along to Cain, Scott, and James. See you next time!

June 15, 2023

Great dealership, I always receive excellent service and that’s why I continue to go back. More

by MCCONAHAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain
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Jun 21, 2023 -

Niello Audi responded

We cannot thank you enough for your continued trust! Thank you for taking the time to leave us a review. See you next time!

June 15, 2023

The service agent was excellent. I came without an appointment and he explained the down side but gave me several options and recommendations. Glad I followed his recommendations. More

by dtmartin2
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saturday Service Advisor
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Jun 21, 2023 -

Niello Audi responded

Thank you for taking the time to walk us through your recent service experience at Niello Audi! We're so glad our team was able to get you in, out, and back on the road quickly and safely even without an appointment. Please let us know if there is anything we can assist you with in the future!

June 15, 2023

Cain Carter did a great job helping us select a new SQ5. Never heard of Charley Zink More

by MQUINLAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cain Carter
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Jun 21, 2023 -

Niello Audi responded

Congratulations on your new SQ5! We hope you are absolutely loving it so far. We will make sure to pass your special thanks along to Cain, but please do not hesitate to reach out to us if any questions or concerns come up in the future.

June 15, 2023

I’m always treated so nice my service guy is wonderful Omead Anwar is the greatest Thank you More

by missrobin1952
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jacqueline Westlake
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Jun 21, 2023 -

Niello Audi responded

Isn't Omead wonderful? We are truly lucky to have him on our team and are glad to know that he has always treated you so well. See you next time!

June 14, 2023

I appreciate that Dain communicated with me throughout the day about the repairs needed on my car. He is always extremely helpful! Thank you! More

by nmcallahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Zink
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Jul 12, 2023 -

Niello Audi responded

Isn't Dain amazing? It's wonderful to know that he kept in close communication with you throughout your visit. We will make sure to let him know that you appreciated his help!

June 14, 2023

My service rep kept me informed every step of the way which I really appreciate. I had about a four hour wait and he made sure I was comfortable all the time. I saw him with a lot of other customers, and More

by Kim Stoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
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Jun 21, 2023 -

Niello Audi responded

Kim, We appreciate your patience throughout your recent service visit! We're glad to know that your rep kept you informed every step of the way and made sure that you were comfortable while you waited. Please do not hesitate to let us know if there are any Audi sales, service, or parts needs that we can lend a hand with in the future!

June 14, 2023

Customer Service was quick with scheduling my vehicle, providing a brand new loaner vehicle and turnaround time on a minor issue. More

by RENEESOIREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana
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Jul 12, 2023 -

Niello Audi responded

We're happy to know that your recent service visit was such a quick one, Renee! Glad to hear that you appreciated the loaner vehicle. Please do not hesitate to let us know if there is anything else we can assist you with.

June 13, 2023

Had 10k service on my car. My advisor and the whole process was completely professionally and in a timely manner. More

by AFISHER11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Jun 21, 2023 -

Niello Audi responded

Thank you for choosing Niello Audi for your recent 10k service! We're happy to know that your advisor and the rest of our service team were able to make the process such a timely and professional one. See you for your next service!

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