Niello Audi

Omead in the service center is top notch. He went above and beyond to help get my issues resolved and my car serviced in a timely manner. When I'm ready to buy another Audi it will be from Ni He went above and beyond to help get my issues resolved and my car serviced in a timely manner. When I'm ready to buy another Audi it will be from Niello Audi. More

The customer service was great. James provided excellent service and answered any questions that I had. He explained all the service that was done on my vehicle. Thank you James provided excellent service and answered any questions that I had. He explained all the service that was done on my vehicle. Thank you More

The service and the attention from James French always it’s Amaizing. Always on top of the things. Very good dealer as well. Big and great support always it’s Amaizing. Always on top of the things. Very good dealer as well. Big and great support always More

The online platform for monitoring service combined with the excellent customer service from Omead was a great combination. the excellent customer service from Omead was a great combination. More

Very limited contact, very poor follow thru by the car salesman, told a car would be brought to the store only for it to not be brought to the store the day it was promised. Was not given next steps in th salesman, told a car would be brought to the store only for it to not be brought to the store the day it was promised. Was not given next steps in the process and had to keep calling to figure things out. More

The service center at Neillo Audi is always fast, efficient, welcoming, and professional. Dain Bryant is excellent. efficient, welcoming, and professional. Dain Bryant is excellent. More

Very polite, informed, and personable staff, made for a great experience purchasing a lease on a new Audi Q4 prestige etron. great experience purchasing a lease on a new Audi Q4 prestige etron. More

Very good service although did not completely address the acceleration issue maybe next time most likely it's the car acceleration issue maybe next time most likely it's the car More

I was pleasantly greeted by Dianne Ponce on my arrival. We shared experiences from our past. I worked for DMV for 35 years and 4 years in the auto dealership. She shared her experiences with Niello Audi. We shared experiences from our past. I worked for DMV for 35 years and 4 years in the auto dealership. She shared her experiences with Niello Audi. I shared my personal information and she handled the information professionally. She showed me the Audi and showed some of the features of the vehicle. She introduced me to Kyle Saephanh who is the financial personal. Kyle was very pleasant and professional. We spent several hours discussion the services available to me. He suggested another credit union that has a lower rate. I still requested Golden 1 Credit Union who has provided me with excellent services for over 35 years. He explained the warranty services and these services wouldn't be included in the contract. We completed the contract and I was asking when we would be completing the DMV forms. I didn't have lunch and it 1:45, Kyle gave me one of his protein bars. Once the paperwork was completed, Dianne brought my Audi around to the front of the dealership for my trip back home. I requested some photos before leaving. Dianne took several photos and had a red bow on the hood for several more photos. Thank Niello Audi for a pleasant experience. Ruby L. Teixeira More

Dane is (yet again) wonderful to work with. Though this service was only for an oil change he made the experience a pleasant one. Though this service was only for an oil change he made the experience a pleasant one. More