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Niello Volvo Cars Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
505 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 505 reviews

June 09, 2023

Great costumer service! Will continue coming here for all things volvo. Really appreciate the friendly service and Lyft rides More

by cejuarez08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Jun 14, 2023 -

Niello Volvo Cars Sacramento responded

It means so much to us to have your future business. Thanks for your kind words and know that we're here for you whenever you need us next.

Helpful
June 08, 2023

Great service team, especially Rick. Always communicates throughout the service process. Honest, friendly, and informative. Overall outstanding team. More

by kevinwdacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick!!!! Matthew!!!
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Jun 14, 2023 -

Niello Volvo Cars Sacramento responded

Wow! We really appreciate your kind words. We're definitely lucky to have Rick and Matthew on our team, and we'll be sure to let them know how much you appreciated their honesty, friendliness, and communication. Happy driving!

Helpful
June 02, 2023

The service team was professional, courteous and accommodating. I hope not to need them but feel good knowing they are maintaining my vehicle. More

by BLAIR.MEHIGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy in service
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Jun 07, 2023 -

Niello Volvo Cars Sacramento responded

This is what we love to hear! While we hope you don't need our service for a long time, just know that we'll be here waiting to provide another 5-star experience whenever you need us next.

Helpful
June 01, 2023

Excellent service - I trust them 100% with my Volvo and will never take it anywhere else. More

by erinm
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Matt Jensen
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Jun 07, 2023 -

Niello Volvo Cars Sacramento responded

We're honored that you trust us with your Volvo and we're grateful for your continued business. Let us know if there's anything we can do for you in the future.

Helpful
June 01, 2023

great customer service. Prompt diagnosing and quick and honest communication of servicing required by the vehicle. More

by ttaranto17
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Matt Jeffery
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Jun 07, 2023 -

Niello Volvo Cars Sacramento responded

This is what we love to hear! Thanks so much for choosing Niello Volvo Cars Sacramento and for leaving such a nice review.

Helpful
June 01, 2023

Always top notch service every time I need it. Never any hassles and always keeping me informed with updates. More

by DTRELEVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
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Jun 07, 2023 -

Niello Volvo Cars Sacramento responded

We cannot thank you enough for being such an amazing, loyal customer and we're glad to hear you continue to have a top-notch experience with us. Know that we're here for you whenever you need us next.

Helpful
June 01, 2023

Amy went above and beyond while my car was in for service. After my aftermarket warranty initially denied a service item, she acquired a second opinion and got the service approved. She is hands-down More

by KYLE B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
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Jun 07, 2023 -

Niello Volvo Cars Sacramento responded

Wow! Thank you for your amazing review. We're definitely lucky to have Amy and we'll be sure to pass along your kind words so she knows how much she's appreciated. Happy driving!

Helpful
June 01, 2023

Everyone was nice and welcoming, great experience all around since they got me out of there quick and found me a place to work More

by mariaemwalker
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Amy
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Jun 07, 2023 -

Niello Volvo Cars Sacramento responded

We're happy you're happy! Thanks for choosing Niello Volvo Cars Sacramento and for taking the time to write such a lovely review.

Helpful
May 31, 2023

Great sales service! Appreciate Jessica and other staff who made purchase as painful as possible More

by CJNOELLE2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica, sales; Andrew, finance
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Jun 07, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for the great review! We’re so glad to hear that Jessica made your car buying experience a great one. Please let us know if we can help with anything else!

Helpful
May 31, 2023

The team was very kind, knowledgeable, and took care of our needs. They went the extra step by listening and making sure we were comfortable. We truly appreciate your team taking care of us. More

by rebeccacoutts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
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Jun 07, 2023 -

Niello Volvo Cars Sacramento responded

Thanks for taking the time to write such a heartfelt review. We're definitely proud to have such a kind and knowledgeable team, and we're glad you were so well taken care of.

Helpful
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