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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
671 Reviews
Call Service Center (916) 245-2231

671 Reviews of Niello Volvo of Sacramento - Service Center

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July 09, 2023

Amy always displays exceptional service. It is a pleasure to have her as my service agent! More

by ALBERTKSIM
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Report | Print
Aug 03, 2023 -

Niello Volvo Cars Sacramento responded

Thanks so much for sharing your experience, Albert! We will make sure to show this outstanding review to Amy! We hope to continue delivering the same or even better service.

July 06, 2023

Matt did a great job. He was very attentive and knowledgable. Lyft ride worked out great. More

by FRANKE2992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for the positive review, Frankia! Please let us know if there are any sales or service needs that we can lend a hand with in the future.

July 06, 2023

Always a great experience dealing with these guys at Niello Volvo - I look forward to seeing you again next year! More

by GILL.GRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Ott
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Jul 12, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for the great review! We appreciate your continued business and are here for you anytime.

July 06, 2023

Amy was professional, efficient and friendly. You are fortunate to have her as an employee. More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Report | Print
Jul 20, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to leave us this wonderful review, JR. We truly are so lucky to have an employee like Amy on our team! We are happy to hear that her 5-star service made you consider servicing your car with us. Please do not hesitate to reach out to us if any questions come up in the future.

July 05, 2023

Very nice clean showroom. Service advisors very nice and communicate in a very professional manner. 👍 More

by JZUNIGA1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel fuentes, Matt Jeffrey
Report | Print
Jul 12, 2023 -

Niello Volvo Cars Sacramento responded

We appreciate you taking the time to rate your experience with Niello Volvo! We look forward to your next appointment with us.

July 05, 2023

Rick is a very good communicator. HE kept me updated on parts on order, OKs. More

by GRAYP66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
Jul 12, 2023 -

Niello Volvo Cars Sacramento responded

Isn't Rick awesome?! Thank you for your kind review and for choosing Niello Volvo Cars Sacramento. Please don't hesitate to reach out if you need anything else.

July 04, 2023

Check-in was efficient, staff was friendly and helpful answering questions. Received updates on progress of service through the day More

by ucdpt93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Ott
Report | Print
Jul 12, 2023 -

Niello Volvo Cars Sacramento responded

We’re thrilled you had such a positive service experience with us. Please don’t hesitate to let us know if there is anything else we can do for you or your car.

July 04, 2023

Great communication, completed earlier than expected. Very easy, simple process. A new to me process was receiving a video overview of the inspection and work. This was awesome!! More

by Zach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Jul 12, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo for your recent service, Zach! We're happy to hear that the team was able to complete the service more quickly than expected and provided you with honest updates during the visit. We look forward to serving you again in the future!

July 04, 2023

Matt Jeffery provides excellent customer service. He is always prepared to answer my questions. I appreciate hos honesty aboutvrequired maintenance services and those that can wait More

by JACQUETTA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jeffery
Report | Print
Jul 12, 2023 -

Niello Volvo Cars Sacramento responded

This is what we love to hear, Jacquetta! We're so glad that Matt provided you with a helpful and professional experience. We are so lucky to have him on our team and will make sure he sees your review. See you next time!

July 04, 2023

I feel like they were very transparent with the cost, and provided options. The staff was very courteous. I am very happy with their service. More

by abellacanada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Report | Print
Jul 12, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for the 5-star review! We appreciate you taking the time to rate your experience with us and look forward to seeing you again soon.

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