Great team of professionals, Sales, Service and Parts.
Very knowledgeable, very professional with a welcoming attitude and lots of smiles. Obviously these folks enjoy their jobs and their employer.
Alw
Very knowledgeable, very professional with a welcoming attitude and lots of smiles. Obviously these folks enjoy their jobs and their employer.
Always exceed my expectation at every visit....for the last 10 + years.
Kudos Team Niello.
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by WYATTGPHOTOGRAPHY
Service Price Transparency
Mar 25, 2026 -
Niello Volvo Cars Sacramento responded
It’s wonderful to hear our sales, service, and parts experts have delivered a welcoming, knowledgeable experience for the past ten years. Thank you for choosing us for service on your Volvo V60 Cross Country; Tj and the team appreciate your kind words. We look forward to many more visits ahead.
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
Service staff is always courteous, and efficient.
Keeping you informed about the needs of your vehicle.
Keeping you informed about the needs of your vehicle.
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by KFONTE0
Verified Customer
Verified Customer
Service Price Transparency
Mar 19, 2026 -
Niello Volvo Cars Sacramento responded
We’re delighted that Rick and our service staff were courteous and efficient while keeping you informed about your Volvo’s maintenance needs. Thank you for the 5 star rating and for trusting us with your vehicle. We look forward to assisting you again.
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
always a great experience at the dealership.
.. love our volvo and the dealer so far..lol
.. love our volvo and the dealer so far..lol
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by DMASSEY2
Verified Customer
Verified Customer
Service Price Transparency
Mar 13, 2026 -
Niello Volvo Cars Sacramento responded
It’s fantastic to see a five-star rating for your Volvo V60 Cross Country service. We’re glad you’re loving your Volvo and that our team has made each visit enjoyable. We look forward to helping keep your vehicle running smoothly.
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
I went in to Niello Volvo to get a net key fob.
I waited for it.The waiting area is nice and clean.
I waited for it.The waiting area is nice and clean.
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by margiegutierrez1
Verified Customer
Verified Customer
Service Price Transparency
Feb 24, 2026 -
Niello Volvo Cars Sacramento responded
It’s great to hear the waiting area was comfortable while we prepared the key fob for your Volvo XC60. Thank you for the 5-star review and we look forward to assisting you again.
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
friendly professional service.
.great explication of needs and repairs.. short wait times overall enjoyable experience..
.great explication of needs and repairs.. short wait times overall enjoyable experience..
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by DMASSEY2
Verified Customer
Verified Customer
Service Price Transparency
Feb 17, 2026 -
Niello Volvo Cars Sacramento responded
It’s wonderful to hear our team delivered friendly, professional service with clear explanations and a quick turnaround. Thank you for trusting us with your Volvo V60 Cross Country. We look forward to serving you again.
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
Niello takes very good care of my car.
Everything is explained clearly and I’m kept informed of diagnostic results. I usually choose to wait while my car is in service because the waiting
Everything is explained clearly and I’m kept informed of diagnostic results. I usually choose to wait while my car is in service because the waiting area is so comfortable and stocked with snacks and drinks.
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by susan.spink
Verified Customer
Verified Customer
Service Price Transparency
Feb 16, 2026 -
Niello Volvo Cars Sacramento responded
Thank you for your kind review. We’re delighted that our clear explanations and updates kept you informed during your Volvo XC60 service and that the lounge amenities made your wait comfortable. We’ll share your remarks with Rick and the team.
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
Very helpful and friendly!
Thanks Rick and Crew for taking good care of us and our Volvo.
Thanks Rick and Crew for taking good care of us and our Volvo.
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by limgaard
Verified Customer
Verified Customer
Service Price Transparency
Feb 04, 2026 -
Niello Volvo Cars Sacramento responded
So glad Rick and our crew could provide such helpful and friendly service to your Volvo XC90 Plug-In Hybrid. We appreciate you sharing your experience.
Friendly service, great to work with.
Happy to have my car serviced there. They make you feel welcome
Happy to have my car serviced there. They make you feel welcome
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by MATTMANOLIS
Verified Customer
Verified Customer
Service Price Transparency
Jan 27, 2026 -
Niello Volvo Cars Sacramento responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento.
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
I would like to see more Volvo service shops in the
Sacramento, Folsom, El Dorado, Rancho Cordova, Elk Grove areas. I do not like having only having one dealership to go to, The service department is g
Sacramento, Folsom, El Dorado, Rancho Cordova, Elk Grove areas. I do not like having only having one dealership to go to, The service department is great.
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by PHYLLISKNUTSEN
Verified Customer
Verified Customer
Jan 21, 2026 -
Niello Volvo Cars Sacramento responded
Thank you, Phyllis, for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with!
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
Efficient fast and seamless.
Pleased, courteous.
The service rep was very helpful and knowledgeable , nice
Pleased, courteous.
The service rep was very helpful and knowledgeable , nice
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by paulsonja
Verified Customer
Verified Customer
Service Price Transparency
Jan 19, 2026 -
Niello Volvo Cars Sacramento responded
Thanks for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon!
Rob Pane
Service Manager
rpane@niello.com
(916) 245-2231
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