Nielsen Dodge Chrysler Jeep Ram

Matt Stelling was the best! Matt Stelling of Nielsen Dodge/Jeep was a pleasure to work with - easy going, no pressure - I will go to him first and recommend him to all! Elizabet Matt Stelling of Nielsen Dodge/Jeep was a pleasure to work with - easy going, no pressure - I will go to him first and recommend him to all! Elizabeth More

Great Experience My experience with Peter was excellent. From start to finish I was greeted with professionalism and courtesy. My needs were of top priority and the wh My experience with Peter was excellent. From start to finish I was greeted with professionalism and courtesy. My needs were of top priority and the whole process was smooth and quick. I will definitely recommend this dealership. More

MY LEMON OF A PT CRUISER MY PT Cruiser was purchased new at Nielsen Dodge Chrysler in East Hanover NJ. Like clockwork it's in the shop every 7- 9 months or so for not starting MY PT Cruiser was purchased new at Nielsen Dodge Chrysler in East Hanover NJ. Like clockwork it's in the shop every 7- 9 months or so for not starting and draining the battery. They have ripped me off with useless repairs that didn't need to be made. They can see the problem, but just can't FIND it! Last time it was in, the service manager SWORE it was fixed, even though I was not convinced. The problem they said they fixed didn't seem like anything that I noticed was wrong with it. Now it's dead in the drive again. The last time it was in, the warranty expired while it was in the shop, not that it was ever covered, since they couldn't find the problem, they said it couldn't be submitted to the warranty company to cover. I've been stranded at the airport and at the cruise terminal which is always fun coming home from vacation toting luggage. I've spent thousands in USELESS repairs , tows, new batteries, and rent a cars for weeks at a time. Now 10 days after it died I'm still waiting for a call back from the service department. I called the corporate headquarters and got a claim number, but NO ONE calls back. I left a message for a manager today, did he call back... that would be a BIG FAT NO! Now talking to a lemon lawyer and plan to call Help Me Howard. Buying magnetic signs tomorrow to put on the LEMON to tell the world where NOT to go to buy a car! I also called a Banner Plane company to see how much it will cost to circle the dealership with a banner for an hour. Not as much as you think and I would get SO MUCH satisfaction! This dealership needs a lot of work on service. I don't even blame them for selling me a lemon, it's 4 years of NOT FIXING IT and not calling me back! Looking for more sites to write a complaint! Maybe I can get their attention this way. Rating is MINUS 10 More

A++. Great Dealership and Sales Rep! Top notch level of service!! Amanda was excellent at helping me find the car that I wanted. Process was smooth, no pressure or hidden agendas. Will Top notch level of service!! Amanda was excellent at helping me find the car that I wanted. Process was smooth, no pressure or hidden agendas. Will definitely recommend to anyone looking for a Dodge/Chrysler/Jeep! More

Truck was fixed as expected and staff was professional. My recent experience with the Nielsen Dodge service department was great. The repair issues were addressed properly and the staff was professional an My recent experience with the Nielsen Dodge service department was great. The repair issues were addressed properly and the staff was professional and courteous. I would recommend this dealership. More

NEVER BUY A CAR FROM HERE! Purchased my "cerfified pre-owned" 2012 Jeep Grand Cherokee from here about a month and a half ago. Within the first 2 weeks the power steering fluid Purchased my "cerfified pre-owned" 2012 Jeep Grand Cherokee from here about a month and a half ago. Within the first 2 weeks the power steering fluid was leaking all over the place. Went back to the dealership concerned & they couldn't take my car in for 2 weeks. 2 weeks later I brought the car in, have a voicemail from the service dept. saying they were replacing my power steering rack & cooler. My husband is a mechanic and took pictures of everything. We got the car home and saw a huge puddle of power steering fluid in my driveway, proceeded to check the work they did & found they did NOTHING. My car was there for 3 days, not one bolt was removed, the power steering rack WAS NOT REPLACED like they said. FRAUD FRAUD FRAUD!! I could not even get a copy of the service report when I picked up my car they said they'd mail it to me and now I know why...because they didn't do a xxxx thing. Now that I am trying to contact someone about this serious problem I can not get a phone call back from a single person. I will be going there to attempt to speak with someone in person since apparently they do not want to take responsibility for the work they didn't do. THESE PEOPLE ARE NOT TRUSTWORTHY! I am very disappointed. More

On the Marc For a guy that hasn't been selling long, Marc P.was fantastic. No pressure, tremendously friendly and very helpful. I'll be back and will definitely r For a guy that hasn't been selling long, Marc P.was fantastic. No pressure, tremendously friendly and very helpful. I'll be back and will definitely reccommend Nielsen. More

Polite, Professional, and Great Service 3 rd car from Nielsen. I get great cars at good prices and even though the nearest Jeep dealership is less than a 1/2 mile away I still take my car to 3 rd car from Nielsen. I get great cars at good prices and even though the nearest Jeep dealership is less than a 1/2 mile away I still take my car to Nielsen because I trust the service I am going to get there. More

Prpfessiopnal and Polite Service I came in for my car's initial service check. I felt welcomed from the time I drove up until the time I left! Thanks I came in for my car's initial service check. I felt welcomed from the time I drove up until the time I left! Thanks More

New Lease on Life The whole transaction was seamless. I feel I got a fair price on my trade-in and my new lease. Amanda was very helpful and attentive. I would defin The whole transaction was seamless. I feel I got a fair price on my trade-in and my new lease. Amanda was very helpful and attentive. I would definitely recommend this dealer to friends and family. More