Nielsen Dodge Chrysler Jeep Ram

Nielsen experience Once again, the entire process of leasing/purchasing a new vehicle at Nielsen could not have been more seamless and handled in a most professional man Once again, the entire process of leasing/purchasing a new vehicle at Nielsen could not have been more seamless and handled in a most professional manor. We just finished leasing two vehicles in less than one week and had a most satisfying experience. A great job by all. More

nothing but problems with 2011 jeep grand Cherokee Bought a 2011 jeep grand Cherokee in march 2013, have had nothing but problems with this truck. Leaks in floorboards on passenger side and roof in ba Bought a 2011 jeep grand Cherokee in march 2013, have had nothing but problems with this truck. Leaks in floorboards on passenger side and roof in back seat passenger side; driver side mirror fell out while driving on highway; sun roof handle dell out (called in excess of 5 times for replacement, never received far); 3 recalls on this vehicle so fat; alternator blew in September 2014 ($1,000.00 out of pocket to replace)...seriously Nielsen? ? Absolutely disgusted and fed up. More

Couldn't have had a better experience My husband and I are very thankful to Nielsen in East Hanover, and, specifically Mustafa "Moose" Hacili for such a positive experience with our new Je My husband and I are very thankful to Nielsen in East Hanover, and, specifically Mustafa "Moose" Hacili for such a positive experience with our new Jeep (a Grand Cherokee Laredo Limited, Luxury II, White). He was very informative, but even moreso, *personable*. He was friendly and genuine, and built loyalty with us because he was "real" and while a professional salesperson, not "sales-ey" or "Auto-mall-ey". What a breath of fresh air. What he didn't have answers to, he took a moment to ask management about. So we felt like we were always getting a straight and true answer. And we ended up in a car we love at the (very) right price in no time. I will definitely recommend people to Moose. He made car buying painless... if anything, a pleasure. What a good guy! Thanks again, Moose! More

Dependability of Dealership and Salesperson I would like to thank all involved for resolving a problem that was involved with the delivery of a new Jeep Cherokee. I would particularly commend To I would like to thank all involved for resolving a problem that was involved with the delivery of a new Jeep Cherokee. I would particularly commend Tony Infantino for his caring attention to create an enthusiastic supporter of Nielson Automotive. I will certainly recommend Nielson for the purchase of Chrysler products, and particularly Tony as a salesperson. Thanks again, Ron W. More

I had a very good sales representative My salesman, Frank Formica, was excellent. He was very informative and answered all my questions. I would recommend him without question. I will also My salesman, Frank Formica, was excellent. He was very informative and answered all my questions. I would recommend him without question. I will also call Mr Formica for my next vehicle purchase/lease, which should be very shortly. More

amazing Amanda was very helpful in getting me into my car. She went out of her way to make sure I was taking care properly. I would recommend her to anybody. Amanda was very helpful in getting me into my car. She went out of her way to make sure I was taking care properly. I would recommend her to anybody. Thanks alot of everything! !! More

extremely helpful My wife and I have a baby on the way so we needed to trade in our jeep wrangler for a more baby friendly vehicle. The amount of help and willingness My wife and I have a baby on the way so we needed to trade in our jeep wrangler for a more baby friendly vehicle. The amount of help and willingness to do what needed to be done to get us in the right vehicle was tremendous. Everyone was extremely helpful and friendly. More

Best Dealership Ever Ive been searching for a car for over 3 months, after all my searching and research, I wanted to close a deal by the end of September. For the past 2 Ive been searching for a car for over 3 months, after all my searching and research, I wanted to close a deal by the end of September. For the past 2 weeks ive been in and out of 3 dealers spending over 5hours each visit. Things were becoming very stressful for me to the point that I broke down and cried several times. And then I ended up at Nielsen, were Tony(manager) told me not to worry that regardless of my situation everyone deserves a fair chance to get into the car they love, and for sure the next day Tony called me and got me into the vehicle that I always wanted. When I got to the dealer they had me in and out Vito did a great job getting me started, Brian in finance was awesome, and Amanda who started with me from the beginning is amazing, and Tony deserves an Oscar. Such a great team, I will never go anywhere else to buy a car and I will send everyone one I know to these guys. Best experience ever! !! More

Leased 2014 Durange on Firday, Oct 17th Our overall experience at the dealership was an extremely positive one. It was further enhanced by our Sales Consultant Rich Colazzo, who made us fee Our overall experience at the dealership was an extremely positive one. It was further enhanced by our Sales Consultant Rich Colazzo, who made us feel extremely comfortable, welcomed and came across as a genuine and honest guy. During the process of leasing the vehicle there are pockets of “downtime”, typically experienced when the Finance dept or Sales Manager is reviewing or processing paperwork. During that time I sincerely enjoyed talking and hanging out with Rich. He could not have been more courteous to my wife and children. He truly is a good person, and I hope that he finds his place at Nielsen as I would look forward to doing business with him again, and recommending him to family members. As an FYI, I have purchased Nissans and Subarus in the past and hated the experience. More

Great Service Bill Daley was beyond helpful, friendly and accommodating. I knew exactly what I wanted and he lead me to the right car. He went out of his way to mak Bill Daley was beyond helpful, friendly and accommodating. I knew exactly what I wanted and he lead me to the right car. He went out of his way to make the process easy and fast, I couldn't have asked for better customer service. I will absolutely be using Bill again for future purchases and am happy to recommend him to friends and family. More