Nielsen Dodge Chrysler Jeep Ram

Steven Rudnick listened to us about what type of car I was looking for. He showed us several options and explanined the differences between the different Wrangler models we could buy. We settled on a Sa was looking for. He showed us several options and explanined the differences between the different Wrangler models we could buy. We settled on a Sahara version. At first it didn't seem like it would fit into our budget, but he made it work for us and we walked out that evening with a new Jeep. Everyone at the dealership was very friendly and courtious and I would recommend them to someone looking to purchase a new Jeep. More

Working with my service advisor John Baran is always a positive experience. He is a true professional and understands how to make the customer happy. He always kept me informed of the progress and returne positive experience. He is a true professional and understands how to make the customer happy. He always kept me informed of the progress and returned my calls promptly. At this time, it appears that my recent service issue has been resolved. It is a pleasure to deal with Nielsen. Thank you! More

I CALLED FOR AN OIL CHANGE ON WEDNESDAY AND WANTED TO COME IN ON FRIDAY, THEY SAID NO PROBLEM. CAME IN AT 4:30 WAS DONE BEFORE 5:15 THAT WAS GREAT. I AM VERY HAPPY WITH MY DECISION TO COME HERE INSTEAD O COME IN ON FRIDAY, THEY SAID NO PROBLEM. CAME IN AT 4:30 WAS DONE BEFORE 5:15 THAT WAS GREAT. I AM VERY HAPPY WITH MY DECISION TO COME HERE INSTEAD OF DOVER DODGE. More

Clean, friendly place. Quick service regarding issue that car was brought in for (recall). Possible future issues explained. One I approved to be taken care of immediately (plug tire). The other (brake issue car was brought in for (recall). Possible future issues explained. One I approved to be taken care of immediately (plug tire). The other (brake issue) was explained & I declined to have my mechanic resolve. No pressure to do it there & then. Everyone was polite & professional. More

We came in closer to closing looking for used jeep unwangler. We called before coming to make sure jeep we wanted was there and we spoke to Dan. When we arrived he was outside waiting for us and waste unwangler. We called before coming to make sure jeep we wanted was there and we spoke to Dan. When we arrived he was outside waiting for us and wasted no time. He was friendly, professional and not agressive as some car salesmen can be. The whole team stayed late working on our behalf so we could take our new jeep home that night, which we did. I would recommend this dealer. FYI my husband is a member of jeep club that meets there and I'll soon be joining with my new jeep. More

The sales team was very professional and friendly. I had The sales team was very professional and friendly. I had a bad experiecnce with another Dodge dealer some time ago but this dealer was different and The sales team was very professional and friendly. I had a bad experiecnce with another Dodge dealer some time ago but this dealer was different and made me comfortable with purchasing experience. I will recommend this dealership to my friends and families. More

Thank you for making everything so easy. It was a pleasure dealing with the staff at Nielson. Hope to see you next time and keep up the good work. pleasure dealing with the staff at Nielson. Hope to see you next time and keep up the good work. More

Our sales person Barry was great with delivering the vehicle we wanted. Even though I wanted a soft top but could not find one there was no extra charge for the hard top and i am very pleased we ended vehicle we wanted. Even though I wanted a soft top but could not find one there was no extra charge for the hard top and i am very pleased we ended up with one. The financing part was very smooth and there was no pressure at anytime during the sales and financing process. If I have to complain about anything it would be the time we had to spend in the dealership, it was pretty long but at the end it was worth it. Also, the jeep was supposed to have the tube running boards and they were not installed when we picked up the jeep, thought that would be completed before we got there. It's been over a week and I still have not heard when I will be able to get them Installed, a bit disappointing. But besides these two item everything else went smoothly. Thank you More

My first expeeience with your Service Center was good. I do have 1 suggestion - it would have been great a great customer service experience by simply vacuuming the car as a courtesy to your customer base. do have 1 suggestion - it would have been great a great customer service experience by simply vacuuming the car as a courtesy to your customer base. Sometimes its just the little special touches that mean the most & leave memorable impressions!! Overall my 1st experience was good & the staff was friendly. More

I've always felt valued by your service staff and all problems (rare) have been handled correctly the first time. The routine maintenance has been handled exclusively by this dealership and I have no com problems (rare) have been handled correctly the first time. The routine maintenance has been handled exclusively by this dealership and I have no complaints. More