Nielsen Dodge Chrysler Jeep Ram

New Jeep I walked into Nielsen and within 1 hour I walked out with my new Jeep. Phil and Nick made my experience so quick and easy. I have never had such an ea I walked into Nielsen and within 1 hour I walked out with my new Jeep. Phil and Nick made my experience so quick and easy. I have never had such an easy and quick car buying experience. More

Great Buying Experience I walked in on a Friday evening, already having decided what I wanted. I was introduced to Anthony and he asked what I was thinking and I told him. I walked in on a Friday evening, already having decided what I wanted. I was introduced to Anthony and he asked what I was thinking and I told him. He immediately ran out into the lot, found the vehicle I was interested in and arranged a test drive. At that point, I knew he was a professional. There was never any pressure, and no sketchy tactics, purely professional and courteous. Do yourself a favor and check out Anthony at Nielsen the next time you're in the market for a new vehicle. More

I Like Mike Just purchased a 2016 Jeep and Mike was great. There was none of that dealership pressure. He let you ask the questions and had all the info needed, o Just purchased a 2016 Jeep and Mike was great. There was none of that dealership pressure. He let you ask the questions and had all the info needed, or did what he needed to do to get the info promptly. Eager to please and steady with his determination to give you a pleasant shopping experience. More

The best! My family has purchased a few vehicles from Nielsen Dodge and Jeep over the last few years and also sending my other family members to Nielsen to purc My family has purchased a few vehicles from Nielsen Dodge and Jeep over the last few years and also sending my other family members to Nielsen to purchase vehicles. Always great service and extremely knowledgeable sales employees. Made my purchase my 2016 Jeep Cherokee Limited extremely smooth and I love my new vehicle. Chris showed me and my dad all the features in the vehicle and answered any questions we had. Steve the manager was also extremely helpful as well. Thank you Nielsen Dodge for making my purchase worth it. You will not be disappointed. More

"Great!" This is my first Grand Cherokee and our salesman Bill Daley is the best. He is a true professional in every sense of the word. He answered all of my This is my first Grand Cherokee and our salesman Bill Daley is the best. He is a true professional in every sense of the word. He answered all of my questions regarding the car, explained to us everything and I did not feel pressured at all. He is very accommodating and very straight forward. I will definitely recommend this dealership to my friends. More

Satisfied Customer This is our second Jeep we've purchased from Nielsen. Our salesman Dave Goettlich is the best! He's our go to guy and we enjoy doing business with him This is our second Jeep we've purchased from Nielsen. Our salesman Dave Goettlich is the best! He's our go to guy and we enjoy doing business with him. I Love my Jeep! Thanks Dave & Nielsen dealership. More

Joclyn Very good experience with Joclyn. She was very accommodating and helpful. She ran the extra mile to find me the best jeep for my situation. She was fr Very good experience with Joclyn. She was very accommodating and helpful. She ran the extra mile to find me the best jeep for my situation. She was friendly and professional and made the experience successful and worthwhile! More

Outstanding! This was the 1st dealership I've been to and didn't feel pressured. They're very straight forward, to the point ,and let's make a deal type negotiater This was the 1st dealership I've been to and didn't feel pressured. They're very straight forward, to the point ,and let's make a deal type negotiater. All the employees there made you feel like you've been there since the beginning. I wish they were closer to my home! Anyway, a little bit pricey, but that was the situation I incurred over time. My apologies I don't remember all of the employees I dealt with, but they were all very helpful. Thank you. More

Terrible service and experience Purchased a "certified preowned" 2012 Charger recently on a friday. Prior to a test drive, I inspected the car. Within minutes, I find the hood releas Purchased a "certified preowned" 2012 Charger recently on a friday. Prior to a test drive, I inspected the car. Within minutes, I find the hood release is dangling down by the ebrake pedal, coolant was barely visible in the coolant overflow, and the oil dip stick had been broken off in the tube leading to the motor, along with several scratches that werw half heartedly touched up. Decided to test drive the vehicle anyway. Had a "rubbing" sound at low mph to the left, and the wheel was off to the right but pulled left. We strike a deal anyway as I was promised everything would be taken care of. I inform the salesman that I want the coolant topped off prior to leaving. I leave the car there for about 2hrs to handle whatever issues they had to take care of, and finish paperwork. I received the car with nothing done, and find the fog light out. I take the car for the weekend as is. I arrived Monday with a list of issues, A/C not working, drivers headlight and fog light out, alignment issue, vibration at highway speeds, and the previous issues mentioned. I leave with a loaner for 3 days. When I returned, there's still no sign of coolant, and the rubbing issue continues, along with the headlight going out again. Back for service again for the headlight and alignment. All is done and as I'm handed keys I'm handed a pamphlet for body work. The tech accidentally scratched the front bumper while being serviced. It happens, but what else am I going to run into at this dealership? It's apparent the certified preowned work done on the car wasn't thorough, and had many issues sitting on the lot as if they hoped the waxed black paint and shiny chrome wheels would suffice and keep the new owner out of their hair. Well, out of 11 days of ownership, it's been in for service for 4. I received the car back, and now the heated/cooled cup holders don't work. Minimal, but they were working prior to the delivery for service that day. So now I'm left with body work and a few other things that need to be taken care of. This dealership prides themselves on NOT being a car wash and oil change type of dealership, but that's basically what I got for a price they wouldn't budge on. For a car that was "certified" it sure does have a lot of issues and the dealerships quality of work is questionable at best. I've called twice and asked for the dealerships general manager to return my call to no avail. What I did get was the body shop manager (I assume). That doesn't suffice. Yesterday I received a call that my registration and license plates that were transferred from my trade in are available. Today, the plates are no where to be found. Still waiting to hear back from them. So here I sit, waiting to schedule another appointment, questioning the dealerships competency. I'm hoping to have this car handled properly over the next few weeks and never have to go back for any serious work. My father planned to purchase a new durango here, but no longer will based on the reviews on here and with my personal experience. Hope anyone that reads this takes this as a lesson learned and it helps them make an educated decision when purchasing their car from this dealership. More

Great experience Very smooth quick transaction. True and honest to all their words, they got me what I was looking for right away. No hassle! Great group of employees Very smooth quick transaction. True and honest to all their words, they got me what I was looking for right away. No hassle! Great group of employees and managers. I will definitely recommend this dealership to others. Thank you for helping me purchase my second vehicle, it has been a pleasure. See you guys again soon. More