Nimnicht Buick GMC

Experienced Professionals Having had a 2010 Ford F-350 6.4 L diesel as a 5th wheel tow vehicle since new, I began researching a replacement during the winter/spring 2017. By Having had a 2010 Ford F-350 6.4 L diesel as a 5th wheel tow vehicle since new, I began researching a replacement during the winter/spring 2017. By the time I had finished my research and decided on the GMC Sierra 3500HD, Crew Cab, Long Bed, DRW, it was late June 2017. I knew that production of the new 2018 models would begin soon, so I began contacting GMC Dealers in my area – Southeast Georgia – Northeast Florida. Roughly the first of July, I used the GMC “Build & Price” website to spec a 2018 Sierra 3500. I sent email and called every GMC dealer within roughly 50 miles. I could not find any dealer that would email a quote or work on ordering a 2018 vehicle. The reply was always the same amateur sales rhetoric – “You need to come in to the dealership to do that.” The “real” translation of that dilettante sales pitch is; “We need you to come in so we can try to sell you a 2017 that we have in our inventory.” Among the last calls I made was to Nimnicht Buick GMC, which is located in Jacksonville, Florida, and the furthest GMC dealer from my home. I contacted Nimnicht Buick GMC because I had exhausted all the dealerships that were close to home, but also because it has so many on-line ratings, and the average rating is excellent. I spoke with James Jones of Nimnicht, who was more than happy to help me with working up a quote for a 2018 GMC Sierra 3500, via email with a few telephone calls. There was never even a mention that I should visit their dealership. James Jones is not a high-pressure sales person looking for a quick sale – he is a customer relations professional, prepared to help anyone for the asking regardless of any immediate or future personal benefit to himself. James Jones is clearly focused on building a relationship with people, each of whom may or may not become an immediate customer. James took the time to enter all of my specifications into the dealer’s system to generate a quote, which he provided to me via email. Within a couple of days, Mr. Jones let me know that Nimnicht Buick GMC was able to actually place the order for my specific GMC Sierra 3500, with an estimated 10 – 12 week delivery. Keep in mind that production of the 2018 models had only just begun, hence the delivery window. The order was placed and Mr. Jones’ delivery estimate was pretty accurate. James also handled my trade-in, which took a good amount of his time and effort. During the 12 weeks that I was waiting on the build and delivery of the Sierra, I probably called, emailed and sent text messages to James fifty times. There was not one instance that James did not take my call, or if he was unavailable, calls, emails and text messages were returned within minutes. James consistently followed up during the build and the delivery process, providing updated information. Nimnicht Buick GMC has a staff of professionals who are specific to every need a customer might have. I needed a fairly untraditional add-on, and Mr. Jones had “DJ,” from Nimnicht’s accessories department contact me. DJ found exactly what I needed, and Nimnicht Buick GMC ordered the additional equipment. The truck arrived and all dealer prep was completed within a couple of days. At this juncture, with only 200 miles on the vehicle, I am not ready to rate the 2018 GMC Sierra 3500. However, it is exactly what I ordered, and it clearly is a masterpiece of design and comfort. This review is primarily about James Jones of Nimnicht Buick GMC, who I have found to be a real professional and always a gentleman. I will visit Mr. Jones exclusively for all of my future automobile purchasing, and James is the only person I will recommend to family and friends for their vehicle purchasing needs. - Dave Koch More

had purchased from here before and came back again James Jones, plain and simple. I've purchased from this dealership once before and do pass by there on my way to work. So of course very convenient I James Jones, plain and simple. I've purchased from this dealership once before and do pass by there on my way to work. So of course very convenient I'll explain it in one word. S E R V I C E! Everyone I dealt with was truly professional, and made it quick and easy. If they were across the river the drive of course would have been farther but worth it for the service experience. Thank you again to the Nimnicht team. Now mind you the car I did purchase was 10 years old but in mint condition. So I applaud the dealer crew and thank you. I 'll be back. More

Very pleased!! It was a pleasure to do business with Mr Stephen , he was very helpfull and help me find my dream car , I absolutely recommend him and also the whole It was a pleasure to do business with Mr Stephen , he was very helpfull and help me find my dream car , I absolutely recommend him and also the whole crew he work with. Thank you so much!! More

Parker and mr king were awesome will see them again Parker and mr king were awesome parker was super helpful and nice when we arrived and mr. Stephen King was all of those things but he brought knowledg Parker and mr king were awesome parker was super helpful and nice when we arrived and mr. Stephen King was all of those things but he brought knowledge along to the table thanks hopefully the service and everything else at the dealer will be just as good now that the truck has already been purchased More

Thanks Stephen! Bought a beautiful, new 2017 Buick Encore at Nimnicht today. Thank you Stephen for your help today! I appreciated your calm, friendly personality. Yo Bought a beautiful, new 2017 Buick Encore at Nimnicht today. Thank you Stephen for your help today! I appreciated your calm, friendly personality. You took the stress out of buying a new car More

Great sales staff Of all the dealerships I visisted looking for my new used car, I had the most pleasant experience at Nimnicht thanks to the salesman Cristian Beltran. Of all the dealerships I visisted looking for my new used car, I had the most pleasant experience at Nimnicht thanks to the salesman Cristian Beltran. He was genuinely friendly and helpful. Not a fake, pushy used car salesman by any means. When we are ready for our next car, we will definitely return and ask for Cristian! More

Excellent!! The ease of conducting the transaction. James Jones was and is always extremely friendly, professional, easy going and knowledgeable. This is the t The ease of conducting the transaction. James Jones was and is always extremely friendly, professional, easy going and knowledgeable. This is the third GMC Terrain that I nave leased via James and Nimnicht Buick GMC and will be back once my current lease expires. More

Russ is my new best friend! Russ was so patient and kind with my husband and I. He let me test drive all the cars I wanted and helped us make the best decision. I felt like he tr Russ was so patient and kind with my husband and I. He let me test drive all the cars I wanted and helped us make the best decision. I felt like he truly cared about us and did everything in his power to make our experience as easy and painless as possible. More

Crisstian beltran Christian was a great guy. Definitely made buying a vehicle a fun experience. Very attentive, and informative. Talkative and enthusiastic. I will Christian was a great guy. Definitely made buying a vehicle a fun experience. Very attentive, and informative. Talkative and enthusiastic. I will definitely recommend this dealer and Christian to anyone. GO NIMNICHT!! More

James Jones, Jackie this is from Tommy Douglas. As always it was a pleasure dealing with James Jones , and Jayson They are the best n the business Jackie this is from Tommy Douglas. As always it was a pleasure dealing with James Jones , and Jayson They are the best n the business More