
Nimnicht Buick GMC
Jacksonville, FL
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2,965 Reviews of Nimnicht Buick GMC
Great dealership! I came in with a clear idea of what I wanted & Blake helped me not only find the right car but find it in my budget. At the already low price it was a I came in with a clear idea of what I wanted & Blake helped me not only find the right car but find it in my budget. At the already low price it was at this dealership truly knows customer service as they came down even more in price! I would recommend this dealership to anyone I know based on my experience! More
THE ABSOLUTE WORST EXPERIENCE OF CUSTOMER SERVICE BY FAR!!!! I would NEVER recommend this dealership to anyone, rich or poor. I had three appointments with three different people that never showed. The last visi I would NEVER recommend this dealership to anyone, rich or poor. I had three appointments with three different people that never showed. The last visit was the worst because I had an appointment to bring in my down payment for a car that I picked out and was promised to me. I bust my butt to get to them not only to find that the person I was scheduled to meet had gone home, but that they had also sold the car. Not even a courtesy call was given to me to save me the trip. The woman answering the phone is absolutely useless because when I had the second appointment that I only agreed to because they swore to me that my experience would be different, I called to let her know I was on the way and who I was coming to see. I got to my appointment right on time only for her to tell me that the person never came in and was in the hospital. You knew that when I called and said I was on the way, why would you waste my time?!! Then the person I did speak with showed me a car, ran my information and basically promised me the vehicle, he was just waiting on my down payment which he was informed will be there that Wednesday. I called again to let them know that I was in route with my payment that Wednesday. This same useless woman answered the phone and again did not let me know that he person I was coming to see was not there. WHY ARE YOU ANSWERING THE PHONE? YOU KNOW NOTHING!!! I know I’m not wealthy like most of their clients on that side of town, but my money is good money, its hard working money. It’s not borrowed its earned and I am owed the same decency and common courtesy and the rest of the clients or else stop calling me and asking me to come see you when you have no intentions of doing business because my money isn’t good enough. I am looking to buy a car, but it will NEVER be from this company. They are deplorable. More
2014 Sierra tow mirrors, above and beyond My goal was to replace the standard mirrors on my much loved 2014 Sierra 1500 All Terrain with the extendable tow mirrors from the 3/4 ton series, as My goal was to replace the standard mirrors on my much loved 2014 Sierra 1500 All Terrain with the extendable tow mirrors from the 3/4 ton series, as most of my driving is towing a 25' long, 8'6" wide travel trailer. As various forums will confirm, there has been much interest, confusion and frustration in getting the extendable tow mirrors for the upgraded 2014 Sierras. I began this mission by walking into Nimnicht GMC Parts, Jacksonville, FL, and chatting with Jason, who's the hero of this story. You expect a good parts person to know how to research the right part, then get it delivered. Jason initially did that, his job. When I brought the truck in, he went above and beyond expectations, independently verifying what was available, what would fit, which options had power, etc. He evaluated power vs non power, 2014 vs 2015 (the 3/4 tons were upgraded for 2015). Then he personally coordinated with the technician, checking mounting stud patterns against my partially dissembled door. During all of this, he kept me informed. I'm confident that a parts specialist who only did his job, stopping at the first possible match, would have left us all in frustration. Parts folks usually work the behind the scenes in a service environment. Jason took the initiative to thoroughly investigate a situation that I from forum research was quite confusing. More
My wife and I had a great experience at Nimnicht and our salesman Scott was awesome. He was very knowledgeable and helpful and was not a pushy at all. Our experience was laid back and we felt like we were p salesman Scott was awesome. He was very knowledgeable and helpful and was not a pushy at all. Our experience was laid back and we felt like we were part of the family. After being disappointed with 2 other dealerships in the area our expectations were low when we arrived but Scott was quick to listen to us and in the end we drove away with a new Terrain and we received a fair price for our trade in... we will definitely be coming back and will definitely recommend to our friends. Great Job Scott and the rest of the team at Nimnicht! More
Blake & the Nimnicht team made the purchase of my new 2014 Buick Encore such a pleasant experience!!! Blake was very informative, helpful, respectful, courteous, & most if all, really LISTENED to me - un 2014 Buick Encore such a pleasant experience!!! Blake was very informative, helpful, respectful, courteous, & most if all, really LISTENED to me - unlike some of the sales people I met at other dealerships. I believe he wasn't just trying to sell me a vehicle, he was trying to help me find the best one for ME - & he did!!! I will recommend him to everyone I know when they're in the market for a vehicle! Thanks a million, Blake!!! More
Very nice experience, quick process and very knowledgeable staff. David spent the time necessary to explain the vehicle features and help us find the right vehicle for our needs. The price was knowledgeable staff. David spent the time necessary to explain the vehicle features and help us find the right vehicle for our needs. The price was good, we were treated with respect and we were kept informed throughout the buying process. I would recommend anyone looking to purchase or lease to at least give the Nimnicht team an opportunity to earn your business. More
Purchased new 2011 gmc truck. Bad experience with tire balance. Mentioned front seat problem with service dept several times over last 2 years. Last week I Was told it was out of warranty 3 days, nothi balance. Mentioned front seat problem with service dept several times over last 2 years. Last week I Was told it was out of warranty 3 days, nothing they could do. Went to another gmc dealer and they replaced the seat under warranty at no charge. Sincerely, Donnie Solano More
You know upon arrival that they are professional. I appreciate this stellar service when it comes to my vehicle. Dealers fix it right the first time! appreciate this stellar service when it comes to my vehicle. Dealers fix it right the first time! More
My experience with Nimnicht since I purchased my used Trailblazer a year ago has been extremely positive. I've been back twice for service (scheduled/preventative) and an oil change and each visit has b Trailblazer a year ago has been extremely positive. I've been back twice for service (scheduled/preventative) and an oil change and each visit has been great. The staff is very friendly and knowledgeable, the work is done quickly, the environment is clean, comfortable, and conducive to work while I wait, and I can even grab a snack in the cafe if I get hungry. Well-done, Nimnicht! More
I brought my car in for a routine oil change and queried whether I need to purchase an extended warranty. When I arrived to drop off my car, JoAnn had already done the research and reminded me that I purch whether I need to purchase an extended warranty. When I arrived to drop off my car, JoAnn had already done the research and reminded me that I purchased the extended warranty when I purchased my car a couple of years ago. I was impressed with JoAnn's proactive approach and honest reveal of the research she had done. It is so convenient and helpful to have the same account manager - who is familiar with the car's history of service and my account - each time we drop our car off for service. Thank you for the continued great service! More