Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
103 Reviews of Nimnicht Buick GMC - Service Center
Sort by
July 13, 2012
I highly recommend Nimnicht to all potential buyers. I was looking for a service part and Randy Sheffield provided me with GREAT Customer Service. I have never had this great service at any dealership th was looking for a service part and Randy Sheffield provided me with GREAT Customer Service. I have never had this great service at any dealership that I dealt with in the past. More
by chrisralph11
Employees Worked With
Randy Sheffield
Helpful July 06, 2012
*****That's Right 5 Stars! Tina, Ed and Art in the Service Dept. were Awesome! They saved our vacation! We were traveling from IL. in our 2009 Chevy Traverse & were on day 2 of our driving when our ch Service Dept. were Awesome! They saved our vacation! We were traveling from IL. in our 2009 Chevy Traverse & were on day 2 of our driving when our check engine light came on. We quickly looked up which dealership was the closest & were blessed to be close to Nimnicht. It is Friday afternoon & they tell us they will try to work us in, which they promptly did & our suv had been running down the road & extremely hot. They worked diligently & kept us up to speed with everything they were doing to get us safely back on the road. We were hoping for bad gas so they did a top engine flush but no luck. Then their service guys Ed & Art put in a plug and wire & fixed our check engine light. This also fixed the misfire that was happening at 65 mph. We had taken it to 2 dealerships at home several times that couldn't fix it. We are so beyond pleased with their expertise and service. Then 2 days later Tina called us to make sure we were ok & our Traverse was still running great. We were treated better than family. I would highly recommend this dealership to everyone. Thank you to Tina, Ed, Art & Nimnicht - we are very grateful for everything you did for us. JSJSN Columbia, IL More
by shalte5
Employees Worked With
Tina, Ed and Art
March 11, 2012
We were traveling, 2000 miles from home. I had a brand new 2012 Acadia with 3500 miles on it, which stopped dead in traffic. I was able to restart it without difficulty. However, after calling OnStar and new 2012 Acadia with 3500 miles on it, which stopped dead in traffic. I was able to restart it without difficulty. However, after calling OnStar and them running a check, and knowing that I had to drive over 1000 miles home the next day,I had OnStar connect me to the Nimnicht Dealership. They got me right in on a Friday afternoon to check the car. They were very courteous and kept me posted as to their progress. I really appreciated everything they did. I was able to return home feeling better about the safety of travel, just knowing that my car had been thoroughly checked out. Thank-you Gene. More
by ckopp
Employees Worked With
Eugene Senske
July 03, 2011
Service Department is excellent. Used Car Sales.....not so good! We had to find our Buick elsewhere as the salesman never searched for the vehicle we were looking for. so good! We had to find our Buick elsewhere as the salesman never searched for the vehicle we were looking for. More
by lbren0324
Employees Worked With
Steven Elliott
June 25, 2011
Been going to this dealer (bought my Yukon new here) and the service rep for 6 years and have always had great service performed on time and at a fair price. the service rep for 6 years and have always had great service performed on time and at a fair price. More
by 300rcc
Employees Worked With
Joanne (in service)
June 22, 2011
Envoys' engine iddles rough when cold, Had fuel injectors flush, new plugs and have same problem. Seems the engine mounts are the only problem. Engine mounts replaced and now it runs smooth....like new. flush, new plugs and have same problem. Seems the engine mounts are the only problem. Engine mounts replaced and now it runs smooth....like new. More
by raybonrjcc
Employees Worked With
Mario Burgos
June 18, 2011
If I could give Customer Service a "10", I would. JoAnn Munoz is incredibly helpful and goes out of her way to make sure you are satisfied. would. JoAnn Munoz is incredibly helpful and goes out of her way to make sure you are satisfied. More
by bloodwolf2005
Employees Worked With
JoAnn Munoz
June 14, 2011
Great dealership - good service and people are friendly, good waiting room with hot food and coffee. Enjoyed the experience. JoaAnn Munoz has always been extremely courteous and helpful. good waiting room with hot food and coffee. Enjoyed the experience. JoaAnn Munoz has always been extremely courteous and helpful. More
by Don Chandler
Employees Worked With
JoAnn Munoz
June 14, 2011
Every time I bring in my cars, I'm greeted promptly. They fix exactly what needs to be fixed and tell me when potential maintenance can wait until the next 5000 mile oil change. This makes it a lot better on fix exactly what needs to be fixed and tell me when potential maintenance can wait until the next 5000 mile oil change. This makes it a lot better on the wallet when you have a car over 100,000 miles. Only correct the problem that needs addressing now or may need addressing very soon. Some dealerships have you fix everything just because you hit some magic mileage number. I use the same advisor, Steve Elliot and he does a great job of knowing the problem and getting it done fast and right the first time. I would recommend this dealership to anyone, actually I do recommend it to my friends and family. More
by firebird1989
Employees Worked With
Steve Elliot
June 09, 2011
I had a complete replacement of a Power Window: Glass, Regulator and Run Channel. I received excellent, knowledgeable service from Jo Ann Munoz. The work was done in a timely manner and the end result was Regulator and Run Channel. I received excellent, knowledgeable service from Jo Ann Munoz. The work was done in a timely manner and the end result was flawless. It even ended up being under the quoted price.... which, admittedly, I thought was a bit high to start with. The dealership set me up with a rental car for one day and the whole experience was relatively hassle-free. I would recommend Nimnicht at The Avenues to anybody. More
by Scamp_54
Employees Worked With
Jo Ann Munoz
