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Nissan Of Redlands - Service Center
Redlands, CA
943 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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943 Reviews of Nissan Of Redlands - Service Center
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May 18, 2024
I’ve serviced my Nissans here for over a decade. The service is always great and they give valid recommendations. Jahan in service dept has my go to for years. The service is always great and they give valid recommendations. Jahan in service dept has my go to for years. More
by NIKIG247
Verified CustomerEmployees Worked With
Helpful May 18, 2024
Always great customer service and timely. Very thorough and keep me updated. Highly recommend Metro Nissan of Redlands. Very thorough and keep me updated. Highly recommend Metro Nissan of Redlands. More
by JBUENROSTRO79
Employees Worked With
May 15, 2024
I brought my car in 2 weeks (or less) after I bought it to complain about the brakes. They inspected them; told me the front brakes were NEW, and the back brakes were "nearly" new. They said they turned to complain about the brakes. They inspected them; told me the front brakes were NEW, and the back brakes were "nearly" new. They said they turned the rotors. So, last week, when I brought the car in for servicing, they said I needed brakes; that the pads were down to almost nothing, and needed to be replaced at the tune of almost $400. So, obviously, when they said they had inspected them when I complained, they DIDN'T inspect them! Dennis, the great service writer went to the manager, who okayed replacing the brakes for free; that's the reason I didn't give them a lower rating. More
by JONIHAYNES
Employees Worked With
May 13, 2024
phenomenal service from the entire staff at the dealership thank you guys and Kim and April for all your help dealership thank you guys and Kim and April for all your help More
by LUNAAAJAMZ
Employees Worked With
Other Employees :
April A.
May 11, 2024
Very professional, good service! I enjoyed the experience and helpfulness. I would go back again! I enjoyed the experience and helpfulness. I would go back again! More
by LIZCOLELIFECOACH
Employees Worked With
May 11, 2024
The customer service was very fast and the employees were very friendly and very helpful very friendly and very helpful More
by DEBBIEPATTI11
Employees Worked With
May 10, 2024
It was all good and appreciated. Smooth as silk! I’m very happy with the outcome. Smooth as silk! I’m very happy with the outcome. More
by MITCHELL71144
May 10, 2024
I set up an appointment 5 days in advance and the day of my appointment not one service tech was there to greet me and take my info but I did wait at the service counter for 5 minutes until someone was avai my appointment not one service tech was there to greet me and take my info but I did wait at the service counter for 5 minutes until someone was available. An hour and a half I received a text regarding my maintenance diagnostic and decided to see if my car was waiting (which it was), so I asked the service tech behind the counter about my vehicle and it took him 5 minutes (without acknowledging my presence) to draw up the paperwork and sign. I have 2 more oil changes but I will not go back. More
by FOREVERSPAZZED
Employees Worked With
I was not told who was handling my vehicle
May 10, 2024
I have green there a few times and always get good service. Good place to buy a car too. service. Good place to buy a car too. More
by CMHANS61
Employees Worked With
May 09, 2024
Helpful staff and continuity of services with vehicle maintenance. It is helpful that Jahan and Jesus (sales rep) have been working with Nissan of Redlands over time (not a high turnover of team). maintenance. It is helpful that Jahan and Jesus (sales rep) have been working with Nissan of Redlands over time (not a high turnover of team). More
by BAILEY887836
