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Nissan Of Redlands - Service Center

Redlands, CA

4.5
932 Reviews

932 Reviews of Nissan Of Redlands - Service Center

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May 02, 2024

Welcoming they have snacks for customers and shuttle service for convenience staff was very helpful and knowledgeable on the entire process from start to finish More

by yanixa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Salvellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Nissan Of Redlands responded

Hi Yanixa, thank you for taking the time to leave a review for us at Nissan Of Redlands. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

May 02, 2024

Well, my experience in general was good, the service representative Dennis Savellano has a good customer service and efficiently and he explains everything accurate and easier way he also directed me More

by yanixa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Salvellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Nissan Of Redlands responded

Yanixa, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Redlands! If you have any further questions, please give us a call. We're always happy to help!

May 01, 2024

Everything went smoothly - I do wish they'd offer better discounts on repairs over $1k or more. More

by Val
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Nissan Of Redlands responded

Hi Val, thank you for taking the time to leave a review for us at Nissan Of Redlands. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 01, 2024

I always have a great experience at Metro Nissan. They are quick and efficient. Jahan is the best Service Rep ever. He is very friends and knowledgeable. More

by KIMLOVE2510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahan Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Nissan Of Redlands responded

Hi Kimlove2510, thank you for taking the time to leave a review for us at Nissan Of Redlands. We're happy we could meet your expectations! We look forward to your next visit! Take care!

May 01, 2024

They treat me like a king, even if I act like a princess. I always come back More

by STEVENCANTSING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahan Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Helena Hurtado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Nissan Of Redlands responded

Hi Stevencantsing, thank you for taking the time to leave a review for us at Nissan Of Redlands. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of Redlands!

April 30, 2024

I had a great experience with the recent recall on my vehicle, everything from notifications to the service performed. Jahan is friendly and helpful; my vehicle was ready in the time frame estimated. Th More

by DCARPENTER4000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahan Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Helena Hurtado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Nunez (email notification)
May 02, 2024 -

Nissan Of Redlands responded

Dcarpenter4000, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Redlands! Please don't hesitate to reach out if there's anything additional we can do for you.

April 28, 2024

Not good customer service-didn’t care of my car next service due. I was there 17 days ago wait over 2 hours for check battery- starters- if I know the oil exchange will due service soon early 200 miles More

by UTHUNGTRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Salvellano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Nissan Of Redlands responded

Uthungtran, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (909) 793-3377. We look forward to hearing from you.

April 28, 2024

Professional, friendly, able to answer questions I had clearly so I could understand. I will ask for Japan again. More

by STAGGV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahan Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Nissan Of Redlands responded

Hi Staggv, thank you for taking the time to leave a review for us at Nissan Of Redlands. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

April 26, 2024

The service department always gives great service. Timely and efficient. Very helpful and reliable. Reasonable prices. More

by D.WOOLSON424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Salvellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

Nissan Of Redlands responded

Hi D.woolson424, thank you for taking the time to leave a review for us at Nissan Of Redlands. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2024

Jahan was great keeping me up to date on battery replacement warranty that Nissan had authorized. More

by KLKLAYON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahan Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Nissan Of Redlands responded

Hi Klklayon, thank you for taking the time to leave a review for us at Nissan Of Redlands. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

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