Nissan of Athens

I strongly urge everyone - especially women - to avoid the Nissan of Athens dealership. I was shopping for a used vehicle and had worked with a very nice salesman, Ruben, for a couple days. During the neg the Nissan of Athens dealership. I was shopping for a used vehicle and had worked with a very nice salesman, Ruben, for a couple days. During the negotiations I showed Reuben a cashiers check to disclosed my intention to pay cash. We finally reached an agreement on the “walk out the door” price. Both satisfied, we shook hands and signed the deal. I was bothered but chose to overlook when Leonard, the finance manager, walked in and introduced himself to my husband without acknowledging me. However, things got worse when Leonard continued to decline our already accepted cash offer, stating that the agreed upon price would now only be available if we financed through Nissan directly. I was surprised and pressed him for clarification, and was sorely disappointed when the only explanation he offered was blaming me for not reminding them during the process that I was paying cash. His terms were that I could only put down about 30% and would have to finance the remaining balance at 7.99% for 72 months. Even still, after some maddening back and forth, I finally agreed to pay $500 more for the car. While waiting on the paperwork I asked Leonard if I could speak to a manager about some concerns that I had about my experience. To be transparent: I had agreed to the higher price because I still felt I was getting a good deal, and although I wasn’t thrilled with how everything transpired, I would have left a happy customer with a simple “I’m sorry for the confusion/mistake, but we appreciate your business.” To my shock, the manager, Austin Cooper, refused to come see me.  Instead, he sent Leonard back to relay to me: “if you feel like you are being treated unfairly you should leave.” While I understand my right to walk away, I felt it was incredibly rude to refuse to speak to a customer who is trying to spend almost $30,000 and asking only a moment of his time. I was further disappointed when Leonard defended their shady practices as well as Austin’s unwillingness to talk to me. “You don’t understand - he is a busy man and doesn’t have time for your complaints.”  I left Nissan feeling disrespected, enraged and disgusted by the way I was treated. I urge others to consider spending their money where they will be treated as a valued customer rather than a nuisance. More

Dealership was very straightforward in sales transaction. I was quoted a “drive-out” price by text several days before going to the dealership. When papers were presented there were no surprises. Finance I was quoted a “drive-out” price by text several days before going to the dealership. When papers were presented there were no surprises. Finance manager presented warranty options but was not pushy. Abraham is very knowledgeable about EVs and patiently demonstrated Leaf technology. Very positive experience. More

Service was great - I love the new feature of drive through diagnostics.. Mr. Garrett explained to me what the computer found so not only did I get an oil changed - I had my car aligned. through diagnostics.. Mr. Garrett explained to me what the computer found so not only did I get an oil changed - I had my car aligned. More

Braxton was amazing! He was very pleasant and understanding! Will definitely be back for future purchases! He was very pleasant and understanding! Will definitely be back for future purchases! More

I will always give Nissan of Athens service department 5 stars!! If I could give 10 stars I would! Everyone needs to go see Jonathan Magnus, he is the only one I see for all my cars needs, and every time he stars!! If I could give 10 stars I would! Everyone needs to go see Jonathan Magnus, he is the only one I see for all my cars needs, and every time he always gives his 110%. Thank you Jonathan!! More

Although Athens Nissan isn't anything like it used to be, I was waited on soon after I arrived and didn't have to wait too long for an oil/filter change. I was waited on soon after I arrived and didn't have to wait too long for an oil/filter change. More

Had a very good experience at the Nissan in Athens, Georgia. The whole facility was nice and pleasant very helpful and I will recommend it to my friends and family. Georgia. The whole facility was nice and pleasant very helpful and I will recommend it to my friends and family. More

Great and speedy service! Easy appointment and drop off. Thank you for the great service. Easy appointment and drop off. Thank you for the great service. More

The service department took care of all my necessary issues and looked things over like they usually do here in Athens. Bobby Garrett is always my service advisor and looks out for his customers. issues and looked things over like they usually do here in Athens. Bobby Garrett is always my service advisor and looks out for his customers. More

We have known the people at Nissan of Athens for years and they are always the nicest people. One of the best dealerships in Athens and we couldn’t have asked for a better salesman than Mr. Donnie!! and they are always the nicest people. One of the best dealerships in Athens and we couldn’t have asked for a better salesman than Mr. Donnie!! More