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Nissan of Athens
Athens, GA
3,643 Reviews
Serving the Athens area for over 17 years. We recognize the unique qualities of our northeast Georgia residents and work to tailor our products and services to the needs of our area customers. We truly appreciate the trust and loyalty our customers have placed in us and we welcome your comments and suggestions.
One thing you should know about Nissan of Athens is that we're into building long term relationships with all of our customers. Locally owned and operated for the past 18 years, Nissan of Athens has provided stellar service to Bogart, Watkinsville, Jefferson, Monroe, Greensboro and Lawrenceville.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,643 reviews
July 02, 2022
I was in for routine service. Serge was my service representative. He was very helpful, courteous, and knowledgeable. I knew what to expect and was very pleased with the service. Serge was my service representative. He was very helpful, courteous, and knowledgeable. I knew what to expect and was very pleased with the service. More
by Macgregorpat1@gmail.com
Verified CustomerEmployees Worked With
Serge 5 stars
July 02, 2022
The service was good. My only g CB on plaint is that in order to complete everything recommended I would need to hang around for another 2.5 to 3 hrs. That was on top of My only g CB on plaint is that in order to complete everything recommended I would need to hang around for another 2.5 to 3 hrs. That was on top of the 2.5 hours I was already there for the thorough inspection. They had allowed customers with a large amount of service to borrow a loaner in the past but that was no longer an option. More
by ETPROJX
Employees Worked With
Nate and Cody
July 02, 2022
All staff seemed familiar with the recall work that I needed. I was told it would take 5 hrs. I asked for an appointment on Monday but he wouldn't make one. He said Monday was wide open come anytime. I d needed. I was told it would take 5 hrs. I asked for an appointment on Monday but he wouldn't make one. He said Monday was wide open come anytime. I dropped off my car at 10:30 a and had to call to see if it was ready at 5:30p. It was. More
by LoveNGeorgia
Employees Worked With
John
July 01, 2022
Was greeted promptly upon pulling in, the advisor was extremely helpful and knowledgeable, the service was quick and I was on my way in no time extremely helpful and knowledgeable, the service was quick and I was on my way in no time More
by LEEDUTTON12
Employees Worked With
Jonathan Magnus
June 30, 2022
I love the Beetle, but unfortunately my purchase experience could have been better. Jason was very attentive, which was appreciated. He was very helpful in getting all the necessary paperwork togeth experience could have been better. Jason was very attentive, which was appreciated. He was very helpful in getting all the necessary paperwork together for our purchase before we came. He had to email me a few things for my bank, and he was very prompt with all communication. The car was given to me with less than a quarter of a tank of gas. I asked if this was an oversight and Jason said that only new cars were sold with a full tank of gas. Maybe this is your policy, but when I spend upwards of $23,000 on a car, I would think that it would come with a full tank of gas. The vehicle also has a faulty driver's side window which we were told about by Donnie when we test drove the vehicle (no problem). However, the sales manager (I don't know his name because he did not feel the need to come discuss the issue with us personally) told Donnie that he would not fix the issue unless we wanted to pay for it (and did not initially offer any price adjustment), which just seems a little ridiculous. After a little back and forth, he did adjust the sales price by $600 so that we could just fix it ourselves at a trusted repair shop. It just seemed like we weren't really valued customers. When we arrived, my girlfriend asked if the Beetle had undergone a thorough mechanical inspection. Jason assured us that all of the vehicles underwent a thorough inspection before being available to sell. Unfortunately, when we were driving home with the new vehicle, the oil light came on. This is just not what a new car owner wants to see an hour after leaving the sales lot. When we pulled over to check the oil, it appeared to be low, and extremely dirty. We called the dealership first thing the next morning (we were attending the Braves game the previous evening) to let Jason know about the oil. He said that the oil had been changed prior to our sale. I took the vehicle into my regular preferred service station and they informed us that the oil was not low, but it was dirty. Also, the oil warning light will not come off, even after the oil change which indicated that there might be a bigger problem. My service station referred us to a known and trusted service station that deals exclusively with imports, so we then took the vehicle there to run a diagnostic. The gentleman told us that it appears that the oil sensor needs to be replaced which is why the light won't come off. He recommended we wait until the next oil change as he will have to empty the oil to change the sensor, so that is another expense/repair that I can look forward to for my "new" vehicle. We called two times the day following the purchase and informed Jason that we urgently wanted to speak to a manager about the issues. We never received a call back from anyone. To be frank, the unprofessionalism, complete lack of attention to detail, and apparent dishonesty of this dealership has been an extreme disappointment to us. I have always wanted a Volkswagon Beetle convertible, and was so excited to finally purchase this car. Unfortunately a great deal of my joy was overshadowed by the negligent and apathetic attitude of the employees. I would not purchase another car at this dealership. Nor will I recommend any others here. More
by KDS
June 30, 2022
Outstanding service. Looking into an issue that required extra research, phone calls, warranty department involvement, and so much more, Tony demonstrated his professiona Looking into an issue that required extra research, phone calls, warranty department involvement, and so much more, Tony demonstrated his professionalism and attention to detail. Because of paying attention to detail and actually listening to my needs or my concern, issue was addressed and my truck is being worked on. Paint coming of for no reason whatsoever is Nissan product issue (very uncommon) and now is covered by warranty. Every case is different but I’m pleased that Nissan handled this issue on professional level. Thankful to to y and Athens Nissan once again. More
by MS
Employees Worked With
Tony Bowes
June 30, 2022
Serge is Awesome. He is kind and Courteous. He always gets me in and out in a timely manner. I will recommend everyone to Nissan He is kind and Courteous. He always gets me in and out in a timely manner. I will recommend everyone to Nissan More
by TAWANNAJOHNSON0193
Employees Worked With
Serge
June 30, 2022
I brought my vehicle for its routine maintenance and as usual I was treated with respect. The team was very professional and courteous. I strongly recommend vehicle owners to bring their car to be servic usual I was treated with respect. The team was very professional and courteous. I strongly recommend vehicle owners to bring their car to be serviced at this dealership. More
by SJOJOKBD
Employees Worked With
Heather Harrell
