Nissan of Athens

Always prompt and courteous. Service completed in the time estimated. May cost a little more than other mechanics but I trust them to keep my car in tip-top condition and advis Service completed in the time estimated. May cost a little more than other mechanics but I trust them to keep my car in tip-top condition and advise me when additional maintenance is needed. More

I came in to buy a vehicle I was leasing. I waited for over 2 hours for the finance folks to see me. Salesperson was nice but finance manager was quite rude. He barely spoke to me when I fina I waited for over 2 hours for the finance folks to see me. Salesperson was nice but finance manager was quite rude. He barely spoke to me when I finally saw him, didn't explain what he doing or the process, and was rude to his employees. Not a pleasant experience. I would not come back to this dealership to purchase a car. More

Dealership was very inviting. It didn’t take long for the buying process. He was one of the best sales representatives I’ve worked with definitely will recommend them the family a It didn’t take long for the buying process. He was one of the best sales representatives I’ve worked with definitely will recommend them the family and friends. More

The staff is friendly and helpful. I'm glad that they are so close to me. I'm glad that they are so close to me. More

Tried to have car serviced in Conyers and they were not helpful at all. Athens was very accommodating and understanding. Well worth the drive. helpful at all. Athens was very accommodating and understanding. Well worth the drive. More

Brought my Sentra in for a recall and everything was smooth and service was great and efficient. smooth and service was great and efficient. More

Had an exceptional customer service experience. Nate Sartain was my service advisor. My service was on a Saturday. We encountered a warranty procedural barrier that was difficult to manage becau Nate Sartain was my service advisor. My service was on a Saturday. We encountered a warranty procedural barrier that was difficult to manage because it was the weekend. Nate put my needs as a customer first and found a solution that allowed my kids and me to be safe on the road. I drive a group of carpool kids one hour away on Monday mornings at 6:45 am. It would not have been possible to return during the week, and it would have been unsafe for me to take that trip with the service outstanding. I'm grateful to Nate for putting the customer first. He's a real asset to Nissan of Athens. More

Very nice service people. I was running late for my appointment and when I called I was told not to worry and to just drive safely. I was running late for my appointment and when I called I was told not to worry and to just drive safely. More

I found a car online that I really liked and wanted to buy. I was literally ready to hand over a check for the full amount. I asked if it was available and Jessica told me it was and when would I like t buy. I was literally ready to hand over a check for the full amount. I asked if it was available and Jessica told me it was and when would I like to see it. I texted, called, and emailed with no answer. Then I called and Demetrius answered the phone. He took over the sale and confused me because Jessica emailed me while we were talking that yes I could come today and she was getting the keys. I told Demetrius and he said he spoke to her and she was fine with him taking care of me. I told him I did not want to drive over an hour and 15 minutes to Athens if I couldn't buy the car tonight. He sent me a picture of the key and said he'd be waiting. I got there and suddenly, "Aw man, the vehicle already sold. Do you want to see other cars?" No apology. No offer to make it worth my time. I just got back in my car and left and drove an hour and a half back home. do not like being deceived. I cannot stand bait and switch. I will NOT be doing business with this dealership ever again. I wasted three hours of my life for nothing. More

Service staff are always attentive and informative. They keep me informed on what time my vehicle will be finished with service. They keep me informed on what time my vehicle will be finished with service. More