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Nissan of Athens

Athens, GA

4.6
3,610 Reviews
Serving the Athens area for over 17 years. We recognize the unique qualities of our northeast Georgia residents and work to tailor our products and services to the needs of our area customers. We truly appreciate the trust and loyalty our customers have placed in us and we welcome your comments and suggestions. One thing you should know about Nissan of Athens is that we're into building long term relationships with all of our customers. Locally owned and operated for the past 18 years, Nissan of Athens has provided stellar service to Bogart, Watkinsville, Jefferson, Monroe, Greensboro and Lawrenceville.
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4735 Atlanta Highway, Bldg. C

Athens, GA

30606

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Showing 3,610 reviews

November 02, 2023

First brand new car had no lug nut key. Stranded on side of road. Ordered tire to replace and they ordered wrong tire. Sat in waiting area for hours all day to find out they had the wrong t More

by bethjohnston79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NOT SURE
Nov 16, 2023 -

Nissan of Athens responded

Hi, At Nissan of Athens, we place the utmost importance on treating every customer with courtesy, integrity and respect while going the extra mile in every way. Your review indicates that somehow we did not manage to give you the same satisfaction as the rest of customers. For this, we are truly sorry but promise that if you contact us to discuss the situation we will do whatever it takes to make the situation right. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (706) 471-1170 and we will do our best to make this better.

October 30, 2023

I’m not a fan of the typical sales approach at most dealers so I was pleasantly surprised when we went to Nissan of Athens and found a very relaxed environment. My salesman, Johnny, was a pleasure to w More

by jasonwdaniell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny M. And Shawn in Finance
Nov 01, 2023 -

Nissan of Athens responded

Hi, we are pleased to hear of your experience with us here at Nissan of Athens. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

October 30, 2023

I have a good experience every time I go there. You can trust Serge to always treat you the right way. He is the best. More

by DROGERS4488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serge
Nov 02, 2023 -

Nissan of Athens responded

Hi, we're happy you found our staff to be so supportive during your experience here at Nissan of Athens. Please don't hesitate to reach out if there's anything additional we can do for you.

October 29, 2023

The staff was courteous, professional and respectful. Would like to see you offer exterior car wash as other dealerships do. More

by BRADJUJUBEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Nissan of Athens responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (706) 471-1170 so we can assist you further.

October 28, 2023

Abraham was very knowledgeable and sweet as he could be. Made my experience a pleasant one for sure!! Very quick also, less than 2 hours from start to finish!! More

by JENNIFERPULLIAM39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham
Oct 30, 2023 -

Nissan of Athens responded

Hi, thank you for your kind review; we are happy to pass along your comments to Abraham here at Nissan of Athens! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

October 23, 2023

Great experience. Hunter is the best!! I had a coupon for the oil change and it was a a great deal! More

by that.lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter was awesome!
Oct 25, 2023 -

Nissan of Athens responded

Hi, we are pleased to hear of your experience with us here at Nissan of Athens. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

October 22, 2023

I keep having the same problem with my 2019 Nissan Armada & they aren't fixing the issue & this has costed my lots of unnecessary time & money. They also have poor customer service. Their used car manager ev More

by Patricia Mattox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Used Sales Manager
October 22, 2023

They are nice and polite. They are also fast and efficient. I was in and out under 2 to 2 1/2 hours in the service department. If you are a walk in arrive BEFORE 9:30 am or More

by rosales.charity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Eunice, Roben Harris
Oct 24, 2023 -

Nissan of Athens responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 20, 2023

We dropped off our car for service and Nissan of Athens exceeded our expectations, as always. They were extremely professional and efficient. More

by DURIN.EBERHART
Recommend Dealer
Yes
Employees Worked With
Serge B
Oct 22, 2023 -

Nissan of Athens responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Nissan of Athens for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

October 20, 2023

The sales person did not helped me much. I really thank the sales manager and the finance person were very helpful. More

by shimichael91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Card
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2023 -

Nissan of Athens responded

Hello, it really means a lot to us that you took the time to write such a positive review about Nissan of Athens so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

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