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Nissan of Bay Shore

Bay Shore, NY

2.0
211 Reviews
Nissan of Bay Shore - formerly Atlantic Nissan - is here to help you whenever you are looking to replace your current vehicle or to add another vehicle to your driveway. We can answer all of your questions and make sure you are confident whenever you are driving around Huntington Station or Brentwood, NY. Our Nissan dealership team near you will make sure you can find a new Nissan, get the best financing option for your lifestyle, and drive off our lot all in the same day, visit our dealership to learn how we can do that for you.
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1521 Sunrise Hwy

Bay Shore, NY

11706

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Showing 211 reviews

August 26, 2023

It happened in July. Lease due in 7 months. I scheduled August payment. Got a flat. Stopped with spare at dealer. Was told I had to purchase 2 tires. Before service appt, More

by Very Disappointed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
n/a
Aug 29, 2023 -

Nissan of Bay Shore responded

Thank you for the review. I'm disappointed to hear about the confusion you encountered throughout this experience and would like the opportunity to address these concerns in greater detail. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Andrea Rodrigues - Owner Loyalty Manager - 7185870743

August 16, 2023

They used bait and switch tactics with service contracts. I was told I had to take the vehicle service aggreement as a part of the financing and that it was bumper to bumper. The business manager lied on bot More

by highgreen1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Antoine and Tariq G.
August 12, 2023

The first used car that was shown to us had visible, obvious front end body damage, and the salesman said that the car was never involved in an accident. The salesman Dilan, kept us waiting for hours ch More

by peeved42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dilan
Aug 29, 2023 -

Nissan of Bay Shore responded

Thank you for the review. I'm disappointed to hear that your experience with our team was anything less than exceptional and invite you to contact me directly so that I can address any outstanding concerns you have in greater detail. Respectfully, Andrea Rodrigues - Owner Loyalty Manager - 7185870743

August 04, 2023

I was serviced by Ahmad when I got to the dealership to see if I can get a new lease as my old lease was up. They jerked me around for a couple of hours wasting my time, so I ended up leaving. Then s week More

by basil777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ahmad
Aug 29, 2023 -

Nissan of Bay Shore responded

Basil, I'm sorry to read about your experience. It's important for us to provide professional and timely service, so it's disappointing that we didn't meet those expectations in this case. We'd like the opportunity to make things right - please reach out when you have a moment so we can discuss further. Thank you, Andrea Rodrigues - Owner Loyalty Manager - 7185870743

July 14, 2023

SALES MANAGER (TARIQ G. ) Terrible treatment, very bad person, after 5 days I bought a Nissan Rouge, he treated me very badly, I don't know what a manager is like, they shoul More

by Danibengi20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Johan Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Nissan of Bay Shore responded

Thank you for the review. I'm sorry to hear of your disappointment and would like the opportunity to get some additional details about your experience. Would you please contact me directly at your earliest convenience? Thanks again, Andrea Rodrigues - Owner Loyalty Manager - 7185870743

Jul 25, 2023 -

Danibengi20 responded

USTEDES SOLO TRATAN MUY BIEN AL CLIENTE ANTES DE COMPRAR UN CARRO PERO DESPUES DE HACER LA COMPRA EL TRATO ES TERRIBLE,TRATAN COMO SI UNO NO VALIERA NADA,ESTOY MUY ARREPENTIDO HABER COMPRADO EL CARRO CON USTEDES,COMETI EL PEOR ERROR DE MI VIDA. MUY TRISTE Y DECEPCIONADO.

Jul 25, 2023 -

Danibengi20 responded

YOU ONLY TREAT THE CUSTOMER VERY WELL BEFORE BUYING A CAR BUT AFTER MAKING THE PURCHASE THE TREATMENT IS TERRIBLE, YOU TREAT AS IF ONE IS WORTH NOTHING, I AM VERY SORRY FOR HAVING BUYED THE CAR WITH YOU, I MADE THE WORST MISTAKE OF MY LIFE. VERY SAD AND DISAPPOINTED.

July 07, 2023

THIEVES. I was serviced by Ahmad. A pawn in their schemes. I arrived one day on a Wednesday around 3pm looking to get out of my lease and into another. 5 hour More

by Oswaldog1990
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ahmad
Jul 25, 2023 -

Nissan of Bay Shore responded

Thank you for taking the time to share this review. I'm sorry to hear that we didn't leave you with a better impression and will make sure we utilize this feedback to help improve our service & processes moving forward. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Andrea Rodrigues - Owner Loyalty Manager - 7185870743

May 02, 2023

Avoid this place like the plague. Spend your hard-earned money elsewhere. I walked around the lot for an hour and sat at the salesman's desk for another hour. They finally got my payo More

by gasper1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniela Tabera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Israelian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Johan Bonilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralston Chase
Jun 01, 2023 -

Nissan of Bay Shore responded

Thank you for reaching out. Our aim is to provide top-quality service to all our customers, and I'm disappointed to hear that we fell short of your expectations. I will make sure this feedback gets addressed with our team and encourage you to contact me directly if you'd like to share anything further. Respectfully, Andrea Rodrigues - Owner Loyalty Manager - 7185870743

April 30, 2023

Scammers! Scammers!!! They lie & try to force you to take their warranty for thousands of dollars. More

by Donnie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniela Tabera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Israelian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Johan Bonilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralston Chase
May 01, 2023 -

Nissan of Bay Shore responded

We want to understand more about your experience to find a suitable resolution, Donnie. Please give me a call at your earliest convenience to discuss this and regain your confidence in our team. Thank you, Andrea Rodrigues - Owner Loyalty Manager - 7185870743

April 05, 2023

This place is one of the most helpful, welcoming car dealerships I've ever been in. Daniel assisted me in finding a car that was perfect for me. The finance office was so speedy and thorough with gettin More

by DoubleMotherFloodPuckerWitCheese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Israelian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johan Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Duncan, Ralston Chase, Marcos Tabera
Apr 06, 2023 -

Nissan of Bay Shore responded

Thank you for the wonderful feedback about your recent visit here at Nissan of Bay Shore! We're so glad Daniel was able to help you find the perfect vehicle and we'll be sure to share these kind comments with him & the team. Take care and please don't hesitate to reach out if there's anything else we can do for you!

April 05, 2023

Very great staff and management A+ would definitely come back for another vehicle and also recommend friends and family ! Khiry WAS A GREAT SALESMEN ! More

by Nissanlover08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khriy
Apr 06, 2023 -

Nissan of Bay Shore responded

Thank you for trusting the Nissan of Bay Shore team with your recent purchase! We appreciate you recommending us to your friends & family and hope we have the opportunity to work with you again in the future!

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