Nissan of Bay Shore

Stephen Petrowski was truly a professional. He was familiar with my Rouge and helped me to get the necessary maintenance that was needed so that I could drive off without any worries or concern He was familiar with my Rouge and helped me to get the necessary maintenance that was needed so that I could drive off without any worries or concerns. It was truly appreciated! More

I would leave zero stars if possible. Their program director, Bianca, contacted me and asked if I was interested in a vehicle. We spoke and she assured me that the dealership would meet Their program director, Bianca, contacted me and asked if I was interested in a vehicle. We spoke and she assured me that the dealership would meet the lease price I wanted for a Pathfinder SL. I called back later to schedule an appointment and spoke with Michelle. We ended up speaking about a Platinum Pathfinder instead. Again I was told that the dealership was aggressively trying to sell cars today and that they would meet the price I wanted (yes we spoke actual numbers). I made it very clear that I did not want to come down and play games or hear that my price was way off. I was assured again that if I just come down today they will meet or even beat the price range I wanted. I also asked if they had white platinum pathfinders on the lot and she said yes. I show up that evening to find out that Michelle does not work there, and the dealership begins to tell me that they don't have any platinums. They then say that they have holding lots but cannot do a deal for one of those vehicles because they don't have the VINs. They then start trying to push me into an SL premium. While attempting to talk about the SL premiums they have they then say they can try and bring one over from the holding lot. I then ask, "if you can bring an SL over why can't you bring a platinum over". They then tell me they don't have any at the holding lots. A minute later he then says they can check the holding lots for a platinum. After that they then say they can't bring anything over from a holding lot. I even showed them a platinum advertised on their website, with a stock #, and a VIN#. with pictures taken in front of their building. They tell me that they don't know where that vehicle is. In the end I had to walk out because I could not get a straight answer. It seemed like they were trying to get me in an SL instead of the vehicle I came in for. I ended up wasting 2 hours there and couldn't even get to the price negotiating portion because they kept going back and forth on if they had cars, and where they were, followed by contradicting answers. They told me we can't talk price without a VIN. There were several platinums on their website with VINs but they just couldn't seem to figure out where they were. By far the worst experience I've ever had at a dealership. I would never recommend this place to anyone. Also, I am very disappointed in Michelle who it appears was saying anything to get me to come down there. And it was very frustrating that by the time I got to the dealership Michelle (who doesn't work there) was gone and I couldn't even ask her why she said they had the model I wanted in stock when the dealership said they didn't. More

I walked in knowing exactly what I wanted and Amad made it happen! After 4 hours of putting the deal together and getting everything signed, I drove out with a brand new 2024 Nissan Altima in a beautiful G it happen! After 4 hours of putting the deal together and getting everything signed, I drove out with a brand new 2024 Nissan Altima in a beautiful Garnet Pearl color. Him and Anton were awesome to work with and I highly recommend this dealership if your in the market for a new ride! Thanks guys! More

I recently had the misfortune of dealing with Bayshore Nissan, and I feel compelled to share my appalling experience with others to prevent them from falling into the same trap. It is disheartening to thi Nissan, and I feel compelled to share my appalling experience with others to prevent them from falling into the same trap. It is disheartening to think that this could happen at a dealership, let alone one associated with the Nissan brand. I visited Bayshore Nissan with high hopes of purchasing a 2021 Nissan Rogue. After a test drive and discussions with a sales representative named Henry, I was genuinely excited about the potential deal, which also included a trade-in of my 2015 Nissan Rogue. With a long history of my family driving Nissans, I expected trust and integrity. However, what I encountered was far from the values I associate with Nissan. I placed a deposit on the vehicle, and to my shock, a mere few days later, after confirming an appointment with financing to discuss the deal, Henry claimed to have no knowledge of the vehicle's whereabouts, suggesting maybe it was sold. This left me feeling like I had been manipulated and targeted, particularly as a female customer. This experience was not just a simple mistake or miscommunication. It reeked of unethical practices that no customer should ever have to endure. I had expected a respectful and transparent transaction, but Bayshore Nissan failed to deliver on these basic expectations. I cannot emphasize enough the importance of conducting thorough research before dealing with this dealership. It is my hope that my review will serve as a warning to others, ensuring that they do not fall victim to the same dishonest practices I encountered. As a long-time supporter of the Nissan brand, I am disheartened by this experience. It is my sincere hope that Nissan Corporate will take immediate steps to investigate and rectify these issues, not only to safeguard the reputation of their brand but also to protect potential customers from similar ordeals. If you value integrity and transparency in your car-buying experience, I implore you to explore alternative dealerships that live up to these principles. Bayshore Nissan, sadly, does not. Please be cautious and learn from my experience. Your hard-earned money and trust deserve better treatment than what Bayshore Nissan has to offer. More

Simon lol… hes like the man. He threw me a bone and gave me an offer I couldnt refuse. Dont be mean guys. He threw me a bone and gave me an offer I couldnt refuse. Dont be mean guys. More

I just bought a Nissan Pathfinder SL and everyone at the dealership was very helpful in responding to any questions and concerns that I had even when I visited them after my purchase. My sales representati dealership was very helpful in responding to any questions and concerns that I had even when I visited them after my purchase. My sales representatives, Jeidy Zayas and Ahmad Abualya, were not only very friendly but very knowledgeable and were able to explain to me and my wife anything we wanted to know about the vehicle's operation and more. Everyone we met with from start to finish was friendly and helpful. Simon Israelian, the Executive Manager, was especially helpful. He took the time to meet with me and my wife to educate us about the purchase and to make sure that we received a deal that we were pleased with. Simon even went out of his way to meet with me several days after the purchase to answer additional questions I had and to follow up with various things that he was helping us with in connection with the purchase of the Pathfinder. I would definitely recommend Nissan of Bay Shore to anyone looking for a fair price on a Nissan because they have definitely lived up to the motto they display on their staff shirts that says "No B.S." More

It happened in July. Lease due in 7 months. I scheduled August payment. Got a flat. Stopped with spare at dealer. Was told I had to purchase 2 tires. Before service appt, Lease due in 7 months. I scheduled August payment. Got a flat. Stopped with spare at dealer. Was told I had to purchase 2 tires. Before service appt, salesman showed me other cars. Had to put down first payment (understood) and I said can't put down more than $2,000 at signing. Salesman promised not to be any more. When signing total was $4,300. I asked for my keys of original car back. He brought it down to $3,600 and payments from other car increased $70/month. Stupidly I agreed. Since that morning I scheduled old lease August payment, was told by finance I would get old lease payment back within a month. Check came today. $4.50. Where did that amount come from??? Why did they even bother paying for postage. As I work 2 jobs to make ends meet, I greatly appreciated being told I would at least get my old car payment back since payment wasn't even due. Love my Nissan Rogue. Would NEVER go to Bay Shore again. If you weren't giving me my old car payment back, they could've at least been honest about it. They're super friendly until you sign the papers. That's when they forget who you are. More

The first used car that was shown to us had visible, obvious front end body damage, and the salesman said that the car was never involved in an accident. The salesman Dilan, kept us waiting for hours ch obvious front end body damage, and the salesman said that the car was never involved in an accident. The salesman Dilan, kept us waiting for hours changing the price of the car and waiting for the final paperwork. The car we purchased was filthy inside and the engine was full of small rocks and debris, Dilan said he would clean it before we leave with the car. The car was cleaned horribly and the engine compartment wasn't even touched. There was also a small dent with the paint removed down to bare metal and he stated that he would give us free touch up paint. I've been waiting over a month and keep calling the parts dept. and said they don't have it yet, which is ridiculous. I would not recommend this dealership. More