39 Reviews of Nissan of Bayshore - Service Center
Leased an Altima in May 2019. I was promised free oil changes for the life of the lease. I called today to schedule service and was told they no longer honor that promotion. Oil change would be 79.95. I changes for the life of the lease. I called today to schedule service and was told they no longer honor that promotion. Oil change would be 79.95. I requested speaking to a service manager and was told they were busy but would call back. 9 hours later and still no call. More
Dishonest Never returning for service or sales! We bought a 2-year old vehicle from Atlantic Nissan with "Free Oil Changes for life." Because the shop was sol Never returning for service or sales! We bought a 2-year old vehicle from Atlantic Nissan with "Free Oil Changes for life." Because the shop was sold to Nissan of Bay Shore, the store no longer honors this service agreement. After driving 45 minutes for the free oil change, management was unwilling to waive the cost, and did not advise I'd be charged when making the appointment. Then, service advised I needed a new battery because ours was bad. I drove down the block to Autozone and it tested out perfect. Liars and xxxxxxxx. More
Worst ever! Dont buy a car there. They Screw up Everything and the service is the worst customer service I have ever had . I get such anxiety every time I get my car back from them they either don Everything and the service is the worst customer service I have ever had . I get such anxiety every time I get my car back from them they either don't feel my fluids every time I get an oil change or they don't reset the maintenance buttons or something they don't do they screw up the numbers on the oil change I've had to bring my brand new car I bought from them back at least one dozen times for something wrong with my vehicle. And on top of it every time you speak to someone you just get bag customer service and they act like it's your fault like you're a bag customer. I have overheard and xxxxxxthey're talking badge about me as I'm waiting for my vehicle to be finished. Completely worst dealership I have ever been to so and organized on professional everything More
Shady Crooks I have been a loyal customer since I purchased my vehicle, I brought my car in for a routine oil change. I did not have the same service writer that I I have been a loyal customer since I purchased my vehicle, I brought my car in for a routine oil change. I did not have the same service writer that I have had in the past. I never had any issues with the previous writer who has handled my past visits. The service writer who I dealt with in this recent visit tried to upsell extra services, without stating the cost clearly up front, the bill was over $860, and they lost my key fob. They expect me to pay for the key replacement. They are dishonest and for that they lost a customer. More
Turn the music Down Arrived to have my Nissan services but who could speak to the rep the music was so xxxx loud. Is this a car dealership or a dance club. I hope the man Arrived to have my Nissan services but who could speak to the rep the music was so xxxx loud. Is this a car dealership or a dance club. I hope the manager gets it cause even the employees all agreed. We could not discuss my car without screaming at each other to hear More
Great Came for service for my car. Spoke to Marjani, who assisted me with scheduling my appointment which I didn't want to do on a Saturday morning. But, I Came for service for my car. Spoke to Marjani, who assisted me with scheduling my appointment which I didn't want to do on a Saturday morning. But, I was assured it would be quick and smooth and I also got a free oil change and full tank of gas. More
Great Service Center Great customer service! Daniela is awesome! The whole team over at the Bayshore location are thorough, hard working and have great energy. Thank y Great customer service! Daniela is awesome! The whole team over at the Bayshore location are thorough, hard working and have great energy. Thank you all! More
excellent Marcos set up my appointment for my car to be serviced. M car was ready fast with no issues or any added fees. It was a hassle free process thank you Marcos set up my appointment for my car to be serviced. M car was ready fast with no issues or any added fees. It was a hassle free process thank you Marcos and the service dept. More
Serious! They seriously have a whole amenities section where you can go and wait while your car is serviced it has a fire place while you munch on snacks you c They seriously have a whole amenities section where you can go and wait while your car is serviced it has a fire place while you munch on snacks you can feel free to walk around and everyones super friendly More
Service Center Jay in the Service Center was awesome. He explained everything in detail of my repairs. He was patient and kind. I now will only go to Bayshore Nissan Jay in the Service Center was awesome. He explained everything in detail of my repairs. He was patient and kind. I now will only go to Bayshore Nissan and see him! More