Nissan of Boerne

Deceptive Sales practices I was sold a used vehicle under the guise that a scheduled maintenance procedure was performed - typical about $800-$1000. This was reinforced to me t I was sold a used vehicle under the guise that a scheduled maintenance procedure was performed - typical about $800-$1000. This was reinforced to me twice during the sales process. At purchase the paperwork was not available because service was closed, according to the salesman. When I pursued the records the following day I was told the work was never performed and they have no intention of doing or paying for the work that I thought I paid for when purchasing the vehicle. I am still in dispute with them and will update as issue progresses. Final update: apparently the issue went to he Comptroller & Owner. Their only response was to return the vehicle, because the Salesman told me there are other people interested in the vehicle, So they think they can get more $$ for the vehicle. But that isn't a reasonable option, I found a vehicle that meets my needs and shouldn't have to start all over just because they insist on using lies to sell cars. They act as if they have no culpability in the deal. Considering there are so many places to purchase a car, my take away is defiantly not to shop at Nissan of Boerne or any dealership owned by Umer Khawaja! More

Great Service Very professional from our salesman to the closing paperwork. Efrain answered all our questions and explained the newer features .this Murano (Plati Very professional from our salesman to the closing paperwork. Efrain answered all our questions and explained the newer features .this Murano (Platinum) has vs our previous Murano which is a SL. More

Holiday Sale Purchase I did a chance visit to this Nissan location based on an internet search return. I encountered a very friendly salesman in the person of J. Mc.Ginnis I did a chance visit to this Nissan location based on an internet search return. I encountered a very friendly salesman in the person of J. Mc.Ginnis and the FinMngr. Delagarza. Very patient as we tried to close the deal. Jorge came in and finished up the admin duties. Very happy with the purchase. More

Excellent Everyone very professional while being friendly From Efrain Pena to Estella Aguilar it was a very pleasant experience. We were pleasantly surprised Everyone very professional while being friendly From Efrain Pena to Estella Aguilar it was a very pleasant experience. We were pleasantly surprised and grateful. Large dealership with down home Texas feel. More

Very statistics! I am very happy with how I was helped. Everything was explained in detail. I am 100 % statisfied. Very helpful and offered water, and snacks. It was a I am very happy with how I was helped. Everything was explained in detail. I am 100 % statisfied. Very helpful and offered water, and snacks. It was a pleasant atmosphere. More

Great experience and staff! Our experience from beginning to end was great! They have a play area where our kids were entertained the whole time. They even passed out lunch and s Our experience from beginning to end was great! They have a play area where our kids were entertained the whole time. They even passed out lunch and snacks. We were able to see all 5 vehicles we were interested in. I'd highly recommend you work with Efrain Pena and Raquel Zapata! They were open and honest about all information and numbers given to us! We will be back in the future. More

Great experience Shout out to Andy Tapia and Nissan Of Boerne. Thank you for the great customer service and great experience with getting my new car. Enjoyed the servi Shout out to Andy Tapia and Nissan Of Boerne. Thank you for the great customer service and great experience with getting my new car. Enjoyed the service from all the employees ! More

Great Customer Service I want to thank Andy for all he did to assist me with getting my used car. Great customer service and good prices. Thanks again I want to thank Andy for all he did to assist me with getting my used car. Great customer service and good prices. Thanks again More