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Nissan of Canton

Canton, MI

5.0
232 Reviews

42175 Michigan Ave.

Canton, MI

48188

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Showing 232 reviews

July 06, 2019

Car service: oil change I had an appointment at 7:30 AM for oil change. Since I took appoint I don’t have to register at the desk. I requested full synthetic oil change. It i More

by Masoom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Service
Jul 10, 2019 -

Nissan of Canton responded

Masoom, thank you for your review and your business! We're glad to hear that you had such a good experience with our service center. We'll be sure to pass along your kind words. Please let us know if we can be of help in the future!

July 06, 2019

Excellent The staff was personable and professional. The cost was reasonable and the wait time was short. My car was washed and dried just how I like it. More

by Mstl9656
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tricia
Jul 10, 2019 -

Nissan of Canton responded

We appreciate your review! It's always wonderful to hear from our happy customers. We look forward to seeing you next time - thank you for your business!

July 03, 2019

Poor customer service Was told car would be ready to pick up that day but no one called after telling me they would. I called them and the phone rang and rang and no one a More

by RayBuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Customer Service
Jul 10, 2019 -

Nissan of Canton responded

Ray, Thank you for your valuable feedback. It's important to us that our customers always have a five-star experience in our service center. We would appreciate a chance to discuss this with you further to see how we can help. Please contact me at your convenience so I can work on making things right. Best, Pete Davidson Sales Manager (734) 495-1000 pdavidson@nissanofcanton.com

Jul 10, 2019 -

RayBuck responded

Pete, in response to your 7-10 reply, my email and phone number are in your dealership records. Feel free to reach out either way.

July 01, 2019

No pressure!!!!!!! I felt relax purchasing my 2019 Nissan ti No salesman pressure!!! Robert shrum and Phil Nelson were excellent salesmen . I felt relaxed and no stress during the whole process of purchasing my More

by Dad1944
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shrum, Phil Nelson
Jul 10, 2019 -

Nissan of Canton responded

Thank you for the review! We're happy to hear that Robert and Phin provided you with such helpful, hassle-free service. We appreciate your business - congratulations on your Nissan Titan!

February 16, 2019

Nightmare extended warranty After almost 3 weeks after originally contacting the dealership for car trouble, 2 weeks after dropping it off, 2 car rentals, $100 out of pocket, mul More

by dzman7
Recommend Dealer
No
Employees Worked With
Trisha and Charles
December 12, 2018

Great job They guys in service were very nice. Great customer service!!! They gave me a comparison of my car to the new model; It is so hard to find customer s More

by HappyLady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter
October 10, 2018

Worst Nissan Dealership Nissan dealers got closed (All Pro, MI) from where I leased my car 2 year back and at the end of lease it was very tough to return leased car back to More

by Worst Dealer Nissan Canton MI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
no one
Oct 16, 2018 -

Nissan of Canton responded

Hello! We understand your frustration regarding the difficulty you have recently faced. Unfortunately, due to the sudden circumstances of the other dealership, there has been a rapid increase in the amount of lease turn-ins we receive each day, resulting in a maximum capacity for our facility. We apologize that we were unable to honor the free repair service that was promised by another dealer however, this was an individual store policy that was not managed among the Nissan OEM Guidelines. We apologize for the inconvenience this has caused you. We hope to make it right, should you trust in the Nissan brand again. We hope you have a great day. Please contact our Sales Manager, Pete, at (734) 495-1000, should you have any further questions.

July 19, 2018

Stealership not a dealership These people are lairs. I asked them to do 0 apr finance but when I looked at the invoice it was 4.3 apr. They claimed that the quote I got is not tru More

by Y2018
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Taliena Lyall, Chris Fenn
October 05, 2017

Oil change brand new car I came in for oil change and the service guy named Walter started telling me about the awesome juke promo. Man he's not a sales guy but he sold me. Gr More

by Jonathan taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter
September 11, 2017

I love this dealership!! Always have a great experience here. They do their best at making me feel comfortable.Been at this dealership for 3 years now. Will continue to go her More

by Doreen Estepp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
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