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Nissan of Cookeville

Cookeville, TN

5.0
5,714 Reviews
Welcome to Nissan of Cookeville, located at 501 Neal Street in Cookeville, TN. Serving Cookeville, Crossville, Lebanon, Livingston, Murfreesboro and Carthage, we're dedicated to exceeding our customer's expectations every day of the year. Nissan of Cookeville welcomes you to come and shop the area's largest selection of new Nissans and extensive pre-owned selection . We'll buy your vehicle even if you don't buy from us. Our sales staff will patiently work with you to select the best car, truck or SUV at the best price to fit your particular needs. You can easily schedule a service appointment on this website or feel free to call us and we'll be happy to take care of you. Our parts and service department is ready to help with any maintenance or service needs that you may have. We also have Nissan rental cars available in case you're only here for a short time. Nissan of Cookeville is proud to share our MyNissan Rewards Program : It's our way of rewarding our best customers...YOU! No Cost! Earn points for service work! Preloaded with sales and service points! One Point=One Dollar! Spend points for service or sales back here at our dealership! Personal website to track points and shop Rewards+Plus! Only 1 account per household necessary! Nissan of Cookeville in TN is your Cookeville Nissan dealership! Nissan Cookeville your car dealership in Cookeville, TN invites you to explore our dealership , our website or feel free to call us with any question...we're here to serve you. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online , request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather
Contact Dealership

501 Neal Street

Cookeville, TN

38501

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Showing 5,714 reviews

March 10, 2023

great working with Shane and team. Shane has helped us over last few years get just whst we were looking for. thanks More

by Nissancook
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Summerlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Benitez, Shane McCabe
Mar 15, 2023 -

Nissan of Cookeville responded

Nissancook, we're so glad that we were able to go above and beyond your expectations! We are thankful for your time and your business with our dealership. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. We hope you have a great day!

March 09, 2023

Very disappointed. I filled out a KBB instant offer on my vehicle and Cookeville Nissan sent me multiple emails and called me six times wanting me to bring my car by fo More

by Et5868
Recommend Dealer
No
Employees Worked With
Mark
Mar 10, 2023 -

Nissan of Cookeville responded

Mr. Turner, we regret to hear that you are displeased with your recent experience with us. According to the information we have on file, it looks as if the KBB Instant Offer you filled out and received was placed on 2/17/2023. As stated on the offer, 5th line down, the expiration date for the offer was 2/24/2023. You did not come in for an appraisal until 3/8/2023. In scenarios such as this, our goal is to still take care of the customer. In order to do so, we were needing to speak with a fellow manager not in the office. As Scott tried explaining, we anticipated calling you today, 3/9/2023, to see what we could do in efforts to do business with you. We have tried reaching out to you today, but to no avail. While we are understanding that your perception of your experience is poor, it appears as if there was simply a misunderstanding in communication. If you would like to speak with our Owner Loyalty Manager, Breeanna Hodge, about this matter further, feel free to give her a call at 931-528-7715. Thank you! Nissan of Cookeville

March 09, 2023

Shane McCabe is the absolute best car salesman! He made my car buying experience the best I’ve ever had. More

by melsand1978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane McCabe
Mar 12, 2023 -

Nissan of Cookeville responded

Melsand1978, your wonderful feedback and rating mean a lot to us. We are thankful for your time and your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!

March 08, 2023

Third time visiting Robbie. As usual, he provided excellent service and was very helpful. It is a pleasure to work with him since he makes the whole process so seamless. More

by Biancatorreslomas22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Nissan of Cookeville responded

Hi Biancatorreslomas22, thank you so much for your positive comments about Nissan Of Cookeville! We are thankful for your time and your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful rest of your week!

March 08, 2023

Absolutely the best salesman in the State of Tennessee. This is the 2nd vehicle that I have brought from Nissan of Cookeville and I cannot brag enough on my salesman Derek St John and the team there. More

by Sszostecki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrek St.John
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Nissan of Cookeville responded

Hi Sszostecki, thank you for taking the time to leave a review for us at Nissan Of Cookeville. We're happy we could meet your expectations! We are thankful for your time and your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful rest of your week!

March 08, 2023

He was awesome as usual! We are repeat customers and he was helpful. Thanks Robbie!!! More

by RayRay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
Mar 09, 2023 -

Nissan of Cookeville responded

Rayray, thanks for your praise and kind comments about our team. We are thankful for your time and your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful rest of your week!

March 08, 2023

The process of buying a vehicle can be overwhelming but Robbie made the process painless! From my first contact with Robbie until driving off the lot, he was more than helpful! He went above and beyond to More

by Trish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Nissan of Cookeville responded

Hi Trish, thank you for taking the time to leave a review for us at Nissan Of Cookeville. We're happy we could meet your expectations! We are thankful for your time and your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful rest of your week!

March 08, 2023

Walter was very helpful in helping me to find a new vehicle. Highly recommend Walter at Nissan of Cookeville to anyone looking for a vehicle. More

by nateeldridge28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Breeanna Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Nissan of Cookeville responded

Hi Nateeldridge28! We're so happy we were able to help you out! We are thankful for your time and your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful rest of your week!

March 08, 2023

Shane, Stephanie, and David was awesome! Without them, I couldn’t have made this happen! Nissan of Cookeville is always welcoming and will help you the best they can. Great people! More

by destinyelder01
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Boles
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane McCabe
Mar 10, 2023 -

Nissan of Cookeville responded

Hi Destinyelder01, thank you for taking the time to leave a review for us at Nissan Of Cookeville. We're happy we could meet your expectations! We are thankful for your time and your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful rest of your week!

March 07, 2023

Extremely helpful and staff were friendly. The salesman we worked with was super knowledgeable and the vehicles and the features. More

by tammystudebaker2012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance McNees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Nissan of Cookeville responded

Tammystudebaker2012, we're so glad that we were able to go above and beyond your expectations! We are thankful for your time and your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful rest of your week!

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