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Nissan of Cookeville

Cookeville, TN

5.0
5,283 Reviews
Welcome to Nissan of Cookeville, located at 501 Neal Street in Cookeville, TN. Serving Cookeville, Crossville, Lebanon, Livingston, Murfreesboro and Carthage, we're dedicated to exceeding our customer's expectations every day of the year. Nissan of Cookeville welcomes you to come and shop the area's largest selection of new Nissans and extensive pre-owned selection . We'll buy your vehicle even if you don't buy from us. Our sales staff will patiently work with you to select the best car, truck or SUV at the best price to fit your particular needs. You can easily schedule a service appointment on this website or feel free to call us and we'll be happy to take care of you. Our parts and service department is ready to help with any maintenance or service needs that you may have. We also have Nissan rental cars available in case you're only here for a short time. Nissan of Cookeville is proud to share our MyNissan Rewards Program : It's our way of rewarding our best customers...YOU! No Cost! Earn points for service work! Preloaded with sales and service points! One Point=One Dollar! Spend points for service or sales back here at our dealership! Personal website to track points and shop Rewards+Plus! Only 1 account per household necessary! Nissan of Cookeville in TN is your Cookeville Nissan dealership! Nissan Cookeville your car dealership in Cookeville, TN invites you to explore our dealership , our website or feel free to call us with any question...we're here to serve you. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online , request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather
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501 Neal Street

Cookeville, TN

38501

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Showing 5,283 reviews

April 23, 2012

Everyone was very nice,an helped in anyway they could. No pressure at all.Frank Ongaro,is a great sales person,an would send family an friends to him.Keep up the good work Frank,an the rest of the staff at c More

by bernice58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ongaro
Apr 26, 2012 -

Nissan of Cookeville responded

Thank you so much for the review, Sheila! Frank is a great sales guy! I know Frank will be very happy to read this! We try our best to make everyone a part of our family! We hope to see you in for your first oil change! -Katie

April 23, 2012

Sales staff was friendly and not pushy at all. I would recommend Nissan of Cookeville. Had a good experience. Would do it again no problem. More

by shane38583
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shauz
Apr 23, 2012 -

Nissan of Cookeville responded

I am very happy to hear your experience here went well! We strive to make all of our customers feel "at home," when there here. I am sure Shauz will appreciate the review you left! I know all of us here do! We hope to see you in for your first oil change!

April 13, 2012

Nissan of Cookeville is the best place to buy a vehicle . The people are good and dont make you feel out of the way! No matter what kind of car you buy kyle and frank Thank You! KIM More

by Kthrasher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle potter
Apr 16, 2012 -

Nissan of Cookeville responded

Thank you so much! We appreciate you leaving the review! Our goal is to make every customer feel like family! We hope to see you in for your first oil change!!

April 11, 2012

All the associates i worked with was very friendly and helpful in finding me a car. I like that they went out of their way to find me an amazing price for my Kia Rio 5!!!!!!!!!!!! More

by kjjw3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyla James, Justin Garza
Apr 11, 2012 -

Nissan of Cookeville responded

Thank you so much for the review! Welcome to our family! We do the best we can to make sure our customers have the best experience possible! We hope to see you in again for your first oil change!

April 09, 2012

I have purchased more than (30) new cars and this was my third new car purchase from Nissan of Cookeville. Although I visited and test drove numerous other SUVs of other makes and from other dealers, I was More

by harry kaufman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 09, 2012 -

Nissan of Cookeville responded

Thank you very much for the review! All of us here at Nissan of Cookeville strive to have the best customer service! We want all of our customers to be treated like family. Hope to see you in for your first oil change!

April 07, 2012

Typical car dealer crap people hate. Didn't like our offer and then proceeded to berate us and make us justify it. All I needed to hear was that they didn't want to take the offer. Michael left in the More

by bgdaddysp
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Garza
Apr 23, 2012 -

Nissan of Cookeville responded

I apologize you feel this way. We try to to make everybody happy but sometimes mis-communication or other events prevent excellent service. The vehicle unfortunately is a demonstrator and is considered new. The price advertised online was over $10,000 off retail price CLICK-HERE and your offer was an additional $7500 off our internet price (offers and pricing changed since then). I apologize that you feel that Justin was trying to berate you. Nobody at the dealership was trying to do so, Justin was merely trying to find out if your offer was based on budget or perceived value. He was doing so to see if we had different options to show you. He pulled various websites to justify our price not your offer. He also tried to help you as far as finding different vehicles. Matter of fact, Justin offered a 2012 with no miles for a price close to the 2011, but at that time, that was not up to your satisfaction. Michael did leave after hearing your offer and handed you over to a manager not because he was not interested in helping you, but because he did not want to get into an exhausting back-and-forth with you.

Apr 23, 2012 -

bgdaddysp responded

Not going to keep going back and forth alot, but your response is not really true and really is more of a continuation of the car selling game that some dealers do. The purpose of this website to me is for buyers to advise other buyers of their experiences.

April 05, 2012

Husband and I decided we needed a family car and I had been interested in the Altima for some time and decided to go to Nissan of Cookeville because of bad experiences at other dealerships we were nervous More

by massaro 46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 05, 2012 -

Nissan of Cookeville responded

Thank you so much for the review! We strive to have the best possible customer service as well as let all of our customers know they will be treated like family. We hope to see you in for your first oil change!

April 05, 2012

We went in on Thursday night to test drive a Versa Hatchback. It was raining and Steve came right out and talked with us. I took a test drive and fell in love with the car. He was very helpful in help More

by evasempermom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 05, 2012 -

Nissan of Cookeville responded

Thank you so much for your review! All of us here at Nissan of Cookeville would like to send you our thanks and welcome to our family! Hope to see you in for your first oil change!

April 03, 2012

Great customer service! Work with me to ensure that i made the purchase at what ever the cost was if it was getting the cost or payments where i wanted them to be. They did a wonderful job at explaining More

by Bbedwards21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 04, 2012 -

Nissan of Cookeville responded

Thank you so much! We strive for quality customer service! If ever you have any questions, please feel free to give us a call!!

April 02, 2012

I was looking for a good used truck and got a call from Ryen Osuch that a truck that fit my exact needs had gone on sale. I went to look at it and found that he had been more than truthful about the truck More

by DJ Gentry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryen Osuch
Apr 04, 2012 -

Nissan of Cookeville responded

Thank you so much for the Review! I am very sorry for what had happened.. but I am very thankful Ryen did a great job with your sale! Hope to see you for your first oil change!

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