Back

Nissan of Cookeville - Service Center

Cookeville, TN

4.6
308 Reviews

308 Reviews of Nissan of Cookeville - Service Center

Sort by
July 02, 2025

I made an appointment to get my tire (which I bought from them) checked because the low tire pressure light kept coming on after putting air in it 3 times. I arrived at my appointment time and was told it wo More

by kents1
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know his name
June 26, 2025

They gave me a bad car. They did give me a contract. They didn't give me the car for what they said. They didn't give me the money. They said they were giving me for my trad More

by To p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Rezi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Davenport
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Boles
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Holloway
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adkison
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

Everyone there was nice and respectful. I was there to get vehicle repairs and was treated extremely well, from Starbucks coffee to snacks and a lounge to watch TV. Elijah kept me infor More

by jennielee1964
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
Apr 25, 2025 -

Nissan of Cookeville responded

Hello Jennielee1964, thank you; we appreciate your feedback and your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!

February 06, 2025

Austin and Eli are great people and will do you right everytime! Recommend all day! More

by Cnash20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Jarvis
Feb 11, 2025 -

Nissan of Cookeville responded

Cnash20, we're so glad that we were able to go above and beyond your expectations! We are thankful for your time and your business within our service department. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a great weekend ahead!

February 02, 2025

The nissan of cookeville service dep. Are Awesme service as usual and very friendly. 10/10 More

by lizlewis1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Nissan of Cookeville responded

Lizlewis1955, thank you so much for your high rating! We are thrilled to have earned your business at Nissan of Cookeville. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day and many happy miles ahead.

January 22, 2025

Elijah Hill was so helpful. He answered questions that we had about our cabin filter. He was pleasant and a pleasure to work with. More

by Carol S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Nissan of Cookeville responded

Hello Carol S., thank you; we appreciate your feedback! Thank you for your time and your business. If there is anyhting further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!

October 13, 2024

Gunter Gray. He is an excellent service advisor. Been working with him as my service advisor since 2019. He’s very helpful and on the ball… gets my vehicles taken More

by tmcclarigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Nissan of Cookeville responded

Tmcclarigan, thank you so much for the positive review! We are thankful for your business with our service department and look forward to seeing you at your next routine maintenance visit. Take care!

August 07, 2024

Came in with a horrible diagnosis of my vehicle needing an entire new transmission…. And after a few hours of work and patience left with a beautiful pre owned Rogue and I love it! More

by krishilty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Davenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hollie Crabtree
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kyler Samuels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Nissan of Cookeville responded

Krishilty, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Cookeville! We are thankful for your time and your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. We wish you many happy miles ahead!

June 13, 2024

They are the best to work with. Would recommen them to anyone that needs a car or nissan ser More

by robswafarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollie Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Nissan of Cookeville responded

Robswafarm, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Cookeville! We are thankful for your time and grateful for your business, also. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!

April 30, 2024

Hollie is always so patient, understanding, and kind. She always helps explain things to me when I need help. More

by Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hollie Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Nissan of Cookeville responded

Hello Nicole, we appreciate you taking the time to leave us this feedback. We are thankful for your time and your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!

1
...