Hollie Crabtree
Hollie Crabtree at Nissan of Cookeville

Hollie Crabtree

Service Advisor

Nissan of Cookeville

501 Neal Street
Cookeville, TN 38501

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4.8
28 Reviews
4.8

28 Reviews

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28 Reviews of Hollie Crabtree

October 25, 2026

Dealership Rating
Employee Rating

Holly is awesome and great at her job! I highly recommend speaking with her for service. More

by lrgibson13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin White

Oct 28, 2026

Nissan of Cookeville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Nissan of Cookeville. Please don't hesitate to reach out if there's anything additional we can do for you.

October 22, 2026

Dealership Rating
Employee Rating

The staff are all friendly and very willing to help. They communicate effectively and are efficient in servicing my vehicle. More

by sunnydsouth77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin White

Oct 23, 2026

Nissan of Cookeville responded

Hi, thank you so much for your kind words about your experience here at Nissan of Cookeville. We try every day to satisfy our customers and it’s always nice to know when we succeed.

October 20, 2026

Dealership Rating
Employee Rating

Nissan dealership and service center prove the best customer service . When we bought our car everyone was helpful. And the last two years we have owned it the service center employees have always been More

by nelsonjones3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin White, Austin Hughes

Oct 21, 2026

Nissan of Cookeville responded

Hi, thank you for your wonderful review! I'm thrilled to hear that our team provided you with the best customer service during your car purchase and that our service center has consistently taken great care of your vehicle. Your trust in our customer-centric approach means a lot to us, and we look forward to continuing to support you with reliable service in the future!

Oct 21, 2026

Nissan of Cookeville responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our team during your car purchase and that our service center continues to meet your needs. Your satisfaction is our top priority, and we look forward to serving you for many more years!

October 17, 2026

Dealership Rating
Employee Rating

Dealership needs better and honest service advisors. Experienced multiple difficulties with services advisors such as receiving “brush off” and attempting upsells. Service manager however is professiona More

by jcrawford0283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Austin White, Ty Dutchess

Oct 19, 2026

Nissan of Cookeville responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (855) 534-2633 to share more details about your visit so we can make things right.

October 15, 2026

Dealership Rating
Employee Rating

Great service. Everything was handled quickly. My family and I were treated well. Thank you More

by Christine.Asberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2026

Nissan of Cookeville responded

Thank you for your wonderful feedback! We're thrilled to hear that you and your family had a great experience with our service. Our team works hard to ensure quick and friendly service, and it's rewarding to know we succeeded. We look forward to serving you again!

October 14, 2026

Dealership Rating
Employee Rating

Freindley and helpful staff take care of everything you come in for on service. From the time you drive up till your vehicle is ready to go they are there to make sure your vehicle is serviced right! More

by Mustangmadman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2026

Nissan of Cookeville responded

Hi, we are pleased to hear of your experience with us here at Nissan of Cookeville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

October 13, 2026

Dealership Rating
Employee Rating

Always have good service at Nissan of Cookville. I contact Austin White and he meets my need. Austin has great customer skills, he’s knowledgeable and speaks to me in a way I can understand what’s More

by Catherineroeker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin White

Oct 16, 2026

Nissan of Cookeville responded

Thank you for your wonderful review! We're thrilled to hear that Austin provided you with excellent service and clear communication. Our team is dedicated to ensuring a great experience for our customers. We look forward to serving you again at Nissan of Cookeville!

October 08, 2026

Dealership Rating
Employee Rating

We are new in town and Hollie over at Cookeville make us feel welcome and was courteous and very professional. The technician was great and they had us taken care of in half the time. 👍 More

by 24dews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2026

Nissan of Cookeville responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2026

Dealership Rating
Employee Rating

Cookeville Nissan service department took very good care of me today ! Austin was my service manager, the team that services my car were prompt, personal, and professional and I am happy to to say if you More

by Basil.timoschuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Hughes

Oct 09, 2026

Nissan of Cookeville responded

Hi Basil, thank you for your wonderful review! We're thrilled to hear that Austin and our service team provided you with prompt, personal, and professional support. Your trust in us for quality service means a lot, and we look forward to assisting you again in the future!

October 02, 2026

Dealership Rating
Employee Rating

The service dept was quick with their service and honestly recommended the necessary work on my vehicle. Our service person Hollie was the best! More

by Ktvant1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2026

Nissan of Cookeville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan of Cookeville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1

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