Austin White
Austin White at Nissan of Cookeville

Austin White

Service Advisor

Nissan of Cookeville

501 Neal Street
Cookeville, TN 38501

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4.9
33 Reviews

Dealership Experience

4 yrs, 6 mos

4.9

33 Reviews

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33 Reviews of Austin White

October 25, 2026

Dealership Rating
Employee Rating

Holly is awesome and great at her job! I highly recommend speaking with her for service. More

by lrgibson13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hollie Crabtree

Oct 28, 2026

Nissan of Cookeville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Nissan of Cookeville. Please don't hesitate to reach out if there's anything additional we can do for you.

October 22, 2026

Dealership Rating
Employee Rating

The staff are all friendly and very willing to help. They communicate effectively and are efficient in servicing my vehicle. More

by sunnydsouth77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hollie Crabtree

Oct 23, 2026

Nissan of Cookeville responded

Hi, thank you so much for your kind words about your experience here at Nissan of Cookeville. We try every day to satisfy our customers and it’s always nice to know when we succeed.

October 20, 2026

Dealership Rating
Employee Rating

Nissan dealership and service center prove the best customer service . When we bought our car everyone was helpful. And the last two years we have owned it the service center employees have always been More

by nelsonjones3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hollie Crabtree, Austin Hughes

Oct 21, 2026

Nissan of Cookeville responded

Hi, thank you for your wonderful review! I'm thrilled to hear that our team provided you with the best customer service during your car purchase and that our service center has consistently taken great care of your vehicle. Your trust in our customer-centric approach means a lot to us, and we look forward to continuing to support you with reliable service in the future!

Oct 21, 2026

Nissan of Cookeville responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our team during your car purchase and that our service center continues to meet your needs. Your satisfaction is our top priority, and we look forward to serving you for many more years!

October 17, 2026

Dealership Rating
Employee Rating

Dealership needs better and honest service advisors. Experienced multiple difficulties with services advisors such as receiving “brush off” and attempting upsells. Service manager however is professiona More

by jcrawford0283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Hollie Crabtree, Ty Dutchess

Oct 19, 2026

Nissan of Cookeville responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (855) 534-2633 to share more details about your visit so we can make things right.

October 16, 2026

Dealership Rating
Employee Rating

They did a good job on my repair and service. I will always come back to the Dealership where I bought it at. More

by fdw6512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2026

Nissan of Cookeville responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 15, 2026

Dealership Rating
Employee Rating

Great service. Everything was handled quickly. My family and I were treated well. Thank you More

by Christine.Asberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2026

Nissan of Cookeville responded

Thank you for your wonderful feedback! We're thrilled to hear that you and your family had a great experience with our service. Our team works hard to ensure quick and friendly service, and it's rewarding to know we succeeded. We look forward to serving you again!

October 13, 2026

Dealership Rating
Employee Rating

Always have good service at Nissan of Cookville. I contact Austin White and he meets my need. Austin has great customer skills, he’s knowledgeable and speaks to me in a way I can understand what’s More

by Catherineroeker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hollie Crabtree

Oct 16, 2026

Nissan of Cookeville responded

Thank you for your wonderful review! We're thrilled to hear that Austin provided you with excellent service and clear communication. Our team is dedicated to ensuring a great experience for our customers. We look forward to serving you again at Nissan of Cookeville!

October 12, 2026

Dealership Rating
Employee Rating

They did the work I needed son in a short time. The service manager was very respectful and explained the work that was done to us. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2026

Nissan of Cookeville responded

Hello Bill, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 06, 2026

Dealership Rating
Employee Rating

I was well satisfied with my service call everyone was courteous and the job was done quickly thank you Nissan More

by rggarrett1209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ty Dutchess

Oct 08, 2026

Nissan of Cookeville responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 03, 2026

Dealership Rating
Employee Rating

Great service, friendly atmosphere, and easy to schedule appointment. They were willing to take me to work and pick me up. More

by sandragallowa78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2026

Nissan of Cookeville responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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