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Nissan of Cool Springs

Franklin, TN

4.6
2,206 Reviews
At Nissan of Cool Springs, our sole purpose is to provide you with the best customer service around. We proudly serve the William County area of Tennessee, which includes the cities of Franklin, Nashville, Brentwood, Smyrna, and Murfreesboro. Our professional sales, Nissan service, and parts staff work hard to earn and keep your business. One way we do this is by regularly running online specials and coupons, which add to the everyday savings provided by Nissan of Cool Springs. We measure our success as a Nissan dealer by your complete satisfaction, all with the aim of earning your valued repeat business, plus referrals to friends and family. At Nissan of Cool Springs, the customer is, and always has been, a number one priority. With a vast selection of both new and pre-owned vehicles, you'll definitely drive away happy in the vehicle of your dreams!
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212 Comtide Court

Franklin, TN

37067

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Showing 2,206 reviews

February 06, 2012

E Price was very friendly and took in everything I wanted in a vehicle and found the right one for me. He was very knowlegable and kind. He worked hard to get the deal for me and I am very appreciative. A More

by currhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : E. Price and AJ Rogers
February 06, 2012

Richard Williams has been the best salesman I've every had in my life! When my family and I walked to the building, he was there to open the door. Richard was very polite and such a gentleman. I knew from More

by jsawyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
February 05, 2012

We loved working with E Price and Cool Springs Nissan. We came in anticipating buying a Versa sedan, and came away with an Altima in our price range. We were not pressured into any decisions, and had an More

by MarkBacigalupo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : E Price
February 03, 2012

In Shopping for a New 2012 Nissan Altima I asked for Email quotes from the 4 area dealers nearest me: Jonathan Pragel at Nissan of Cool Springs responded with a No-Nonsense low price on our (soon to More

by michael.w.review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Pragel
January 31, 2012

September I went to Nissan Cool Springs to test drive a car. Cool Springs did not have the car I wanted but they found me a car at another dealer. Chistine sold me the car that was at another dealership. I More

by contessa
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christine and STU
Feb 10, 2012 -

Nissan of Cool Springs responded

We appreciate all concerns expressed both positive and negative. That's how we get better. While you strive to have 100% of your customers completely satisfied, it is not always possible. The people involved in this review are no longer with the company and were gone even before this review was written. We have tried to make amends with this customer. We know from all the other reviews we have received this was an isolated incident that has not and will not be repeated.

January 30, 2012

My wife and I found the exact truck we wanted (2010 Nissan Xterra), on the Nissan of Cool Springs web site. We filled out the contact form on the site, and were immediately contacted by Jonathan Prage More

by seanandallison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Pragel
January 27, 2012

I can't say enough nice things about working with Nancy. From the moment I walked into the dealership, she treated me with professionalism and respect...and she was so friendly. She took the time to carefu More

by befermill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Freeman, Daniel
January 26, 2012

Michael Brown was very professional throughout the entire process and comfortable to work with. He is a good communicator and was very knowledgeable about the vehicle we were interested in. He was very pat More

by rogueluvver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brown, Michael Brown
January 26, 2012

Jonathan was a terrific sales person--made the experience pleasurable and helpful-he answered all of our questions--explained everything in detail --and did it in a timely and curteous manner--we appreciated More

by jackietepper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Pragel
January 25, 2012

I initially came into the show room with my son to wait for him to get his car worked on incase I had to take him to work if the car wasn't finished. I knew that I wanted to trade my car in but also knew More

by kmaheu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brown, Michael Brown
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